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“Hanoi Morgans Hotel”

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Hanoi Morgans Hotel
Ranked #56 of 586 Hotels in Hanoi
Certificate of Excellence
Melbourne, Australia
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
“Hanoi Morgans Hotel”
Reviewed 13 July 2014

We stayed at the Hanoi Morgans in June 2014 we were very impressed with the hotel we stayed in the family suite balcony city view room which had a separate lounge room which was nice the staff and manager where very friendly and helpful and would book tours and puppet show tickets for us.
Many thanks to the 2 doormen who always helped my wife up and down the front steps.
Highly recommend this hotel
Anthony and Marian Johnstone

  • Stayed June 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
3 Thank anthony j
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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514 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (90)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Vietnamese first
  • Any
English first
Sydney, Australia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 July 2014

Hanoi Morgans has been the perfect place to base ourselves for three weeks in Vietnam. We spent a few nights here upon arrival in Hanoi, which we booked online prior to our visit, and we returned two more times during our three week stay in Vietnam. We sent questions via email about airport transfers, Halong Bay, and travel to the mountains and Ha Giang Province in the north. Annie, the manager, organised airport transfers and tickets for everything. As our point of contact in Vietnam, she took care of anything we needed.
When we arrived in Hanoi she greeted us warmly and professionally. We wanted to have a look at the Ba Trang ceramic village whilst in Hanoi: she organised transport there with an English speaking guide who was both personable and knowledgable. She organised a room to be available when we arrived back to Hanoi after a lengthy overnight bus trip from Ha Giang.
She and her colleague, Mr Ben, have been consistently efficient and hospitable.
The hotel staff are warm and friendly, competent and trustworthy. The service here is outstanding.
The rooms are well furnished, clean and comfortable, and nothing is too much to ask of the hotel management and staff. We upgraded to a room with a window: it was worth the extra money.
We would recommend Hanoi Morgans without reservation and completely. An outstanding hotel with service to match.

Room Tip: Rooms at the back of the hotel are quieter than the rooms at the front, however, with the windows cl...
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  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
4 Thank janeanewaters
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 9 July 2014 via mobile

We had an absolutely incredible stay here for our last night in Hanoi! The rooms were beautiful, breakfast was delicious and the staff were extremely friendly. They went above and beyond to help us when we needed it! Incredibly impressed! We will definitely stay here again if we return to Hanoi! Thank you!

Stayed July 2014, travelled with friends
Helpful?
4 Thank Ishika P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sungai Petani, Malaysia
1 review
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 7 July 2014

My family and myself stayed in the Hanoi Morgans Hotel from June 19 to June 22. We made the right choice in choosing this hotel. The hotel staffs were friendly and attentive and the services provided were good. The morning buffet breakfast have adequate spread of good and delicious foods.
However, our only unpleasant experience was on the Halong Bay Full Day Tour which was booked thru and arranged by Hanoi Morgans Hotel. This tour requires and have areas that need lots of improvements.
Generally, the quality and cleanliness is high/good and we enjoyed our stay in this hotel.

  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank Han440
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Seattle, Washington
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 5 July 2014

Staff was excellent from top to bottom. Everyone VERY helpful and nice. Breakfast was good every morning, location was perfect for us. We would stay there again for sure if we are back in Hanoi. Thanks to everyone at the hotel that made our stay so good!!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank dblor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
kl
Level Contributor
10 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 July 2014

Our initial plan was to stay 1 night, but after having experienced the convenience of the perfect location in the middle of the Old Quarter of and the extremely helpful and friendly staff, we decided to stay to more nights! We are thankful for the help we received booking a flight, a cruise (Ha Long Bay) and transport to the airport. Highly recommended!

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank casvancalsteren
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hanoi M, Manager at Hanoi Morgans Hotel, responded to this review, 6 July 2014
Dear Casvancalsteren KL,

Thank you so much for spending your time to share your great staying at Hanoi Morgans hotel !
We are so delighted to hear that the centrally location in the heart of Hanoi, helpful staff ...made your time was so smoothy and you decide to extend your staying with us after the wonderful Ha Long bay trip.
Your good and positive comment encourages us so much, on the way of our passion, to work for the satisfaction and Big smiles of all dear Guests !

We do hope to have chance welcome you back with us in the foreseeable future, with our best regards !

Yours in serve,
Hanoi Morgans hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
9 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 June 2014

I have never stayed at a hotel where the staff have been so attentive and helpful. The location of the hotel being a 5 minute walk from the hub of Hanoi was a reason for selection and I was not disappointed. There are several room types (we stayed in 3 different rooms) which were all of a high standard with the suites having ample space with balconies. Breakfast was provided consisting of standard cold cereals with a few warm dishes available.

Room Tip: Rooms at the front of the hotel do get a little street noise.
See more room tips
  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
5 Thank 23Kezza23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Morgans Hotel

Property: Hanoi Morgans Hotel
Address: 44 Hang Trong Street | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #56 of 586 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hanoi Morgans Hotel 3.5*
Number of rooms: 24
Official Description (provided by the hotel):
Hanoi Morgans Hotel epitomizes the romance of the Old Quarter - an intoxicating blend of luxury, history and modern that no other hotels can match. Located in the majestic streets, ancient and popular with a wide range of luxury hotels and famous boutique craft, silk shops of Hanoi. ... more   less 
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