I have spent 11 years working in hotels and 5 full years backpacking around Asia. This is the friendliest hotel I have ever encountered. The two girls working reception speak excellent English and are always willing to answer my strange requests for information. The porters and housemaids do an excellent job, and the manager is always around with a big smile. I have no complaints about the hotel's facilities other than the stairs in one part of the hotel. The price includes a hot breakfast. I am happy to recommend this hotel.