I just wanted to let you know that I was overwhelmed by the generosity, courtesy and service I received during my stay in your hotel from June 18 to June 22, 2009.
I was pleasantly surprised to receive such superbly modern accommodations for the modest amount of fees that I paid for staying with you. I had expected little and was just blown away with the top class hotel, the superbly furnished room, and especially did I appreciate the terrific ladies and gentlemen that served at the reception desk and in the lobby. They were the best I have ever encountered anywhere I have traveled and far superior even to those I have encountered in super luxurious hotels. I wish to commend even the daily breakfast wait-staff and those that cooked breakfast for us each day. The staff went way beyond their normal duties to make me feel comfortable and at-home each day we had breakfast. They even went beyond everything to make sure I had some special treatment to compensate for my having diabetic pre-meal needs. They were so patient and caring.
Every one I encountered, such as the room attendants, the laundry service and the men that waited on us at the lobby doors, were just delightful. I really did not wish to leave as scheduled on July 22.
Thank you all for every courtesy, service and outstanding facilities. Even the location was just ideal. Please know that I intend to return to your beautiful Vietnam frequently and I will go out of my way to make sure that I stay with the Stars Hotel on Bat Su Street, Tanh Pho Hanoi every time I am there.
- Official Description (provided by the hotel):
- Located in center of the Old Quarter, Stars Hotel offers cosy and comfortable rooms with free Wi-Fi access. It provides a complimentary breakfast daily from 7.30am to 10 am and room service on request. The air-conditioned rooms are bright and feature wooden flooring. They are fitted with a flat-screen TV, a fridge and a safe. Private bathrooms come with a bathtub, hot/cold shower facilities and free toiletries. Hotel Stars operates a 24-hour front desk that can assist with laundry,luggage storage and ticketing services. Car/bicycle rentals and airport transfer can also be arranged at additional charges. Stars Hotel is a 5-minute walk from Dong Xuan Market and night market, a 5-minute walk from Hoan Kiem Lake and a 20-minute walk to Ho Chi Minh mausoleum and Van Mieu Quoc Tu Giam - The Temple of Literature. Noi Bai. It takes 15 minutes to reach the Hanoi Train Station, bus station and Opera House by foot .Noi Bai International Airport is a 40-minute drive away with pick up services Hoan Kiem is a great choice for travelers interested in street food, museums andfriendly people. ... more less
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