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“Excellent hotel and very friendly and helpful staff”

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Hanoi Royal Palace Hotel 2
Ranked #22 of 621 Hanoi B&B and Inns
Certificate of Excellence
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent hotel and very friendly and helpful staff”
Reviewed 25 June 2014

Great location, in the old quarter, close to hoan kiem lake. The rooms were nice and clean. Good breakfast with western and local choices. The staff is really friendly and helpful. We had a perfect stay,great value for money. Highly recommended.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank esthergij
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,105 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (76)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
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  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
Montevideo, Uruguay
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 25 June 2014

Staff at the hotel made our stay wonderfull. Breakfast and location were the best. Rooms are a little bit outdated but with all the things you will need, hot water, minifridge, tv, good ac, etc.. Our room at the back was very silent. Our train was at night and they let us have a shower and rest for sometime before leaving for free. The transfer to the station was also free. So thanks to Mr. Tom for a Great stay!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank sdgrana
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manila, Philippines
Level 6 Contributor
44 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 48 helpful votes
Reviewed 24 June 2014

First off, felt really fortunate to have booked this hotel at a discounted price thanks to booking.com :)

Next, the hotel and our room feels (and even smells) old though, but most of the facilities are modern. The wifi is very strong and was dependable through our 2-day stay. We got a family room (good for 3) which was very very spacious and also had a very big bathroom.

Breakfast is ok, In addition to the modest offerings in the buffet, you get to order 1 dish from the menu. I loved their coffee..

The hotel also offered tours and we availed of a day tour to Halong Bay hassle-free.

Location is also very good as it is right inside the busy Old Quarter with many food and shopping options nearby.

Best thing (next to the wifi!) is the staff members hospitality and helpfulness. Since our flight home was late at night, they allowed us to use the shower even if we had checked out earlier during the day. And the male receptionist upon our departure even gave us a parting gift: Vietnamese coffee! (see photo attached)

Room Tip: Get a room on the 2nd or 3rd floor as there are no elevators..
See more room tips
  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank domileo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level 3 Contributor
16 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
Reviewed 24 June 2014

Extremely approachable and friendly staff, especially the front desk manager Mr Tom. We got upgraded to a larger room and it was fantastic. Wifi was not too bad. Breakfast was the best I had throughout my trip in vietnam! They are very accommodating and will try to fulfil your requests to their best of abilities. This hotel is nothing short of extraordinary and will highly recommend it! Superb value for money!

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank markgoh5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irbid Governorate, Jordan
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 June 2014 via mobile

It's very nice and comfortable hotel in the area
The people whom in charge in the hotel are so kindly and helpful.
The hotel is located in a city center of hanoi
I recommend for anyone who wants to visit hanoi in Vietnam to stay in the royal palace hotel 2

Stayed June 2014, travelled on business
Helpful?
2 Thank OMARSH1988
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 June 2014

The people who work at the hotel are very friendly, my luggage arrived later and they were always willing to call for me. They always gave me information about interesting places that i could visit. The room was clean, good value

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Gorik D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 21 June 2014

Great hotel in the centre of Hanoi. The service is fantastic, the rooms were clean with wifi and air conditioning. The breakfast is great value with a wide range of choices.
I would definitely stay here again and recommend to family and friends.

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank Prinnymik
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Royal Palace Hotel 2

Property: Hanoi Royal Palace Hotel 2
Address: 95 Hang Bong Street, Old Quarter, Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites
Hotel Style:
Ranked #22 of 621 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Hanoi Royal Palace Hotel 2 3.5*
Number of rooms: 45
Official Description (provided by the hotel):
Opened in August 2013, Hanoi Royal Palace Hotel 2 is a luxurious hotel, located in the heart of Hanoi`s historic Old Quarter. The Royal Palace Hotel 2 is a boutique 3 star hotel that offers elegant rooms with window and old quarter views. We pride ourselves on offering the best service to our customers. ... more   less 
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