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“Excellent service”
Review of Hanoi New hotel

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Hanoi New hotel
Ranked #239 of 588 Hanoi B&B and Inns
Brussels, Belgium
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Excellent service”
Reviewed 11 January 2014

Welcome in Vietnam ! I needed an hotel in Hoan Kiem district. And this hotel also proposes tour for a very good price => the icing on the cake. (Also, the bathroom was spacious and the breakfast was varied.) Only 2 stars...

Room Tip: Rooms not on street are quieter
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  • Stayed January 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank J D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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20 reviews from our community

Traveller rating
    13
    2
    1
    0
    4
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2
2
4
Business
0
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (4)
Date | Rating
  • Dutch first
  • English first
  • French first
  • Any
English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 6 November 2013

Stayed in this hotel for two weeks as i had time to kill in hanoi. Everything was first class. The staff are fantastic. By far the best customer service so far in my travels. Very welcoming, Always willing to help and give good advice. Rooms were bright and spotless. No complaints here. Got housekeeping service everyday. Air con. Cable tv. Hot showers. And even your own computer in the room, which reminds me, the wifi was excellent. Decided to book a 3 day tour to halong bay and monkey island at the tour desk. They offered me a range of packages i could chose from and even offered a discount as a guest. This trip turned out to be one of the most memorable experiences of my travels so far. They assured me good service and i got it. Would highly reccomend hanoi new hotel. Thank you for making me feel so at home :) will definately be back. keep up the good work!! Ps- forgot mention how reasonable the price is.

  • Stayed October 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank lors7777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi New hotel

Property: Hanoi New hotel
Address: 41 Phu Doan | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Room Service Shuttle Bus service Airport Transportation
Hotel Style:
Ranked #239 of 588 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:2.5 star — Hanoi New hotel 2.5*
Number of rooms: 15
Official Description (provided by the hotel):
Hanoi New Hotel is favorably situated in the heart of Hoan Kiem as well as Hanoi city. The hotel is also very easily accessible on foot from the central train station nearby. There are corporate and banking offices in the neighborhood suited for the needs of business travelers, and many tourist spots are just a few minutes walk or drive away. Popular attractions nearby include Hoan Kiem Lake, Ngoc Son temple, Water Puppet theatre, French Old quater... ... more   less 
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