we stayed in this hostel just for a couple of nights on our way to Hue. We ended up here after being directed by the owner of another hostel nearby which was full. Our stay was ok, value for money is average and location is good.
But the last day we had an issue with the owner. We checked out and rented some bikes, planning to take the night train to Hue. We asked her how to get with the bicycles to the train station. Then she said that she could get us the tickets and we did not need to go to the station ourselves. I asked her if she would charged us the same price as in the station, because for us it was ok to cycle to the station to buy them since we were spending the day with the bikes anyway. She said it was the same price, all smiles. So we went for breakfast and when we came back she had our tickets already. We then went to cycle around Hanoi, and happened to pass by the train station. We checked the prices of the tickets, and I expected that she would have charged us a bit more but I was ok with that (not my mate though), but we found out we had paid $10 more each (which is 1/3 of the price of the ticket).
In the evening when we went to pick up our bags and give back the bikes we told her about this and asked for the money (or at least part of it) back. She completely ignored us and after being confronted repeteadly said she did not understand English (?) and went into the kitchen, leaving us there. She did not care even though we stayed there for about half an hour, shouting at her at times. She just did not give a [--].
- Official Description (provided by the hotel):
- North Hostel N.2 is located in Hanoi Old Quarter, 500 meters from Hoan Kiem Lake and Ngoc Son Temple. It offers complimentary tea and WiFi access Free of Charge. Each room features air conditioning, a wardrobe, cable TV and a minibar. The en suite bathroom offers shower facilities. Staff at the 24-hour front desk can assist with airport shuttle, laundry, ironing and luggage storage services. Currency exchange and fax/photocopying services are also available. The hostel is 300 meters from St. Joseph Cathedral and within 1 km of attractions such as Weekend Night Market, Dong Xuan Market, Thang Long Water Puppet Theater and Ba Dinh Square. Noi Bai International Airport is 21 km away. Great Location, Service and Stay! ... more less
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