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“Clean, well-equipped, friendly & hospitable staff”
Review of Hanoi Guest House

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Hanoi Guest House
Ranked #5 of 628 Hanoi B&B and Inns
Certificate of Excellence
Reviewed 24 October 2013

Lovely little hotel in Hanoi. We reached Hanoi early in the morning, were warmly received by the staff and served us some delicious breakfast. Even though we arrived earlier than the standard check-in time, our rooms were ready and we were really grateful for being allowed to check-in early as we were exhausted from our flight. Hanoi was rainy while we were there, and the staff very nicely lend us some umbrellas for use. My colleague and I stayed in a twin room. Our room was rather spacious, impeccably clean and well equipped with all the things one finds useful when travelling - hair dryer, electric kettle, toiletries etc. Unfortunately there were some plumbing issue in the hotel when we returned from our Halong Bay trip, and we were unable to stay the same hotel during our last day of the trip. The staff very kindly helped us to book another hotel and arranged transport to send us there without asking for additional charges. The other hotel is not as good as this and we dearly missed this place! Nonetheless, thumbs up for the good service this hotel provides, will definitely return if I ever go back to Hanoi again.

  • Stayed: September 2013, travelled on business
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1  Thank greentoucan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerLe, Manager at Hanoi Guest House, responded to this reviewResponded 15 November 2013

Dear our Distinguished Guests,

We deeply thank you so much for your lovely comment posted on Tripadvisor.com about your recent stay.

We are so equally delighted to know how much you enjoyed the hotel’s service which is good and professional, the rooms are clean, the location is great and we are particularly pleased to read you found the team friendly and helpful.

We hope it is not too long before we have the chance of welcoming you back our hotel soon.

Your sincerely
Hanoi Guesthouse Team.

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Reviewed 23 October 2013

$15 what does it get you?
Double room comfortable bed and pillows, clean rooms, bat tub and shower! great service ,wonderful breakfast great location!!! The staff were so helpful I would highly recommend this guest house.

  • Stayed: September 2013
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Thank cashewmama2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerLe, Manager at Hanoi Guest House, responded to this reviewResponded 15 November 2013

Dear Cashewmama,

Thank you so much for your very detailed positive comment.

We would assure you that it makes us very pleasant to know you obviously enjoyed staying at Hanoi Guesthouse. We would promise to keep good work to deserve your such positive comment.

We are really looking forward to welcome you back as soon as possible.

Your truly,
Hanoi Guesthouse Team.

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Reviewed 17 October 2013

This is a great hotel in the best street in the Old Quarter "May May" St. Rooms were clean, bed comfy & staff couldn't be more helpful & friendly. Definitely recommend this hotel to everyone. The breakfast was very nice and the staff helped booked our onward trips.

  • Stayed: October 2013, travelled as a couple
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Thank Sheppards28
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
ManagerLe, Manager at Hanoi Guest House, responded to this reviewResponded 15 November 2013

Dear Sheppards,

Thank you so much for your very detailed positive comment.

We would assure you that it makes us very pleasant to know you obviously enjoyed staying at Hanoi Guesthouse. We would promise to keep good work to deserve your such positive comment.

We are really looking forward to welcome you back as soon as possible.

Your truly,
Hanoi Guesthouse Team.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 October 2013

Hi Ms Huyen, Khanh, and all the stuff,

My bf and i very happy to have hanoi guesthouse planned 8D7N in hanoi, they arranged everything for us, so nice so enjoy the vacation, i still miss halong bay alot although i have back to my country! thanks for the such organised arrangement, ur stuff is well trained, so helpful, make me feel like home...thanks for the everything and i definitely will recommend hanoi guesthouse to anyone who plan to go hanoi for holiday. Your service is the best!

Rgds
Jay and Ms Chan

Room Tip: let hanoi guesthouse plan everything for u! u will get more than u paid :)
  • Stayed: October 2013, travelled as a couple
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Thank SCChan48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 October 2013

Thankyou to all the staff for the excellent service we received throughout our stay. You made our stay both easy and memorable. You booked our tours, train tickets and taxis for us and even ensured we got on the train safely by sending a staff member with us to show us the carriage. Every tour was all that we asked for. Breakfast was the very best we had anywhere in Vietnam. The welcoming drinks anytime we re-entered the guesthouse during our stay was much appreciated. We returned a week later and were greeted with first names and given the same room, our "home away from home "room. It was a nice final touch to a great experience in old quarter Hanoi.

  • Stayed: October 2013, travelled with family
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Thank italea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 October 2013 via mobile

My family of five stayed in several hotels during our various trips in and around Vietnam, and the Hanoi Guesthouse trumps all the others. Great accommodations, breakfast made to order, crisp sheets, the works!
As a large family group, we were also thrilled to find they didn't charge extra for our young children. Everywhere else charged the dreaded ' family tax' but not these guys. Thank you for a great stay in Hanoi.

Stayed: October 2013
1  Thank CDNRower
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 9 October 2013

I stayed in Hanoi Guesthouse on 24 September 2013 and Hanoi 3B Hotel both on Ma May Street. They were both clean, comfortable and quiet. The staff couldnt be more welcoming and accommodating. They helped me with my travel plans. I felt very welcomed by both Hotels. The breakfasts are a good mixture of western and Vietnamese food so something for everyone. Both hotels are located in the Old Quarter with easy walking distance to a lot of Hanoi sights. e.g The water puppet theatre. There are computers with WIFI in reception that guests can use. I would definitely recommend these hotels which make your stay in Han oi a happy one. Really good value for money.

Room Tip: Make sure you book ahead as these hotels are popular - especially around national holidays.
  • Stayed: September 2013, travelled solo
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Thank KarenBalmforth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi Guest House

Address: 85 Ma May Street, Hoan Kiem District, Hanoi 100000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
Ranked #5 of 628 B&Bs / Inns in Hanoi
Price Range: £19 - £161 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Guest House 3*
Number of rooms: 10
Official Description (provided by the hotel):
Hanoi Guest House is ideally situated in the central part of old town, conveniently close to all the interesting attractions like Hoan Kiem Lake, Ngoc Son Temple, Water Puppet theater, Restaurants, Bars, Shops, etc. The Team speak excellent English, are knowledge to advise you what is worth visiting around Hanoi and other sites. They are incredibly helpful willing to accompany you. Hotel facility be provided sufficiently, include Elevator. The room rates are inclusive of breakfast, daily fruit, juice, coffee and tea. Free Computers to use at lobby. Free WiFi access be served all floors. The rooms are complimentary fully equipped Satellite TV, Minibar, Air-conditioning, Fan, Heater, Internet access - wireless, Computer in lobby (Complimentary), Refrigerator, Work Desk, Wardrobe, Sitting area,Telephone, Hair dryer, Slippers, Private bathroom with hot shower, towers, bathtub, bathroom amenities, Wake up service/Alarm clock... Superior room with window, Deluxe room with balcony or Old Quarter view, Honeymoon rooms are decorated specially. ... more   less 
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Also Known As:
Hanoi Guesthouse Hotel Hanoi

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