We've stayed three nights in Hanoi Guesthouse and it is save to say that we have never experienced anything like it. The location is the most central you could wish, the breakfast is great, the rooms are very nice and the price very reasonable. But the best thing about this hotel is the staff. They arranged with the airliner that my lost bag made its way to the hotel, booked us a great tour in Ha Long Bay and bought train tickets for us. But the best was when we left. After being led out by the entire staff they ordered us a cab to the train station which they paid. They even sent a hotel employee to the station to carry our luggage to the train and show us our seats.
The staff always have a smile on their face, ask about your day, and are always willing to help you with everything. The location, price and quality breakfast make this a great hotel, but the staff make it an excellent hotel. I would recommend it to everyone.
- Official Description (provided by the hotel):
- Hanoi Guest House is ideally situated in the central part of old town, conveniently close to all the interesting attractions like Hoan Kiem Lake, Ngoc Son Temple, Water Puppet theater, Restaurants, Bars, Shops, etc. The Team speak excellent English, are knowledge to advise you what is worth visiting around Hanoi and other sites. They are incredibly helpful willing to accompany you. Hotel facility be provided sufficiently, include Elevator. The room rates are inclusive of breakfast, daily fruit, juice, coffee and tea. Free Computers to use at lobby. Free WiFi access be served all floors. The rooms are complimentary fully equipped Satellite TV, Minibar, Air-conditioning, Fan, Heater, Internet access - wireless, Computer in lobby (Complimentary), Refrigerator, Work Desk, Wardrobe, Sitting area,Telephone, Hair dryer, Slippers, Private bathroom with hot shower, towers, bathtub, bathroom amenities, Wake up service/Alarm clock... Superior room with window, Deluxe room with balcony or Old Quarter view, Honeymoon rooms are decorated specially. ... more less
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- Also Known As:
- Hanoi Guesthouse Hotel Hanoi