We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Excellent location, service and amenities!”
Review of Hanoi Guest House

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Hanoi Guest House
Ranked #4 of 601 Hanoi B&B and Inns
Certificate of Excellence
Level Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“Excellent location, service and amenities!”
Reviewed 13 August 2014

My friend and I stayed at the Hanoi Guesthouse in August 2014 for several nights during our three-week trip in Southeast Asia. This is honestly a fantastic place. The rooms are lovely: great AC, comfortable beds, hot showers, in-room safe (which is really nice to have for ipads, extra cash, etc). The rooms are very clean too. Hanoi Guesthouse provides free breakfast, included with the cost of the room, and the breakfasts are very nice. There are trays of fresh fruit, coffee and tea, and a menu that you can order both Western and Vietnamese-style breakfast dishes from.

The location is ideal - Hanoi Guesthouse is located in the middle of the Old Quarter (Hoan Kiem), which is a great area to walk around and within walking distance of dozens of interesting tourist attractions and shops. Despite that, it's pretty quiet at night; we didn't have any trouble sleeping.

Highly recommend staying here. It's remarkable how nice it is, particularly given how cheap the per night rate is.

  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank Diana G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGManagerLe, Manager at Hanoi Guest House, responded to this review, 16 August 2014
Dear Diana G,

Thank you for your kind workds towards our staff, location, service, cleanliness, breakfast and room rates. It’s so glad for us to know that you were satisfied with our services every moment. We would feel really honoured to have an opportunity to see you again.

Your sincerely,
HANOI GUEST HOUSE TEAM
“A home away from home”
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review

1,762 reviews from our community

Traveller rating
    1,386
    325
    28
    11
    12
See reviews for
211
713
177
11
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (250)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Rome, Italy
Level Contributor
6 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 10 August 2014

My boyfriend and I stayed at the Hanoi Guest house for 3 nights, and I can say we couldn't have chosen a better hotel, the position is perfect, right in the center, with restaurants and amenities all around it. Room was nice and clean, great breakfast, the staff was kind and helpful all the way through our stay, they offered us a refreshment at our arrival, gave us a map of the city etc., they speak good English which isn't a given in Vietnam! For all these reasons, when a few days later we came back to Hanoi for one night from cat ba island we went back to the Hanoi guest house. Unfortunately they were fully booked but the lovely Lan helped us find a hotel nearby. When we left Hanoi to go to Hué (14 hours train ride), we realised, 10 hours into our journey, that the owner of the second hotel had kept our passports!! We were in a panic and not knowing what to do we thought of calling the lovely staff at the Hanoi guest house to ask for help. They were AMAZING. Lan run to the hotel, retrieved our passports and put them on a bus to Hué before we had time to even realise what was going on. The next morning we had them in our hands.
I can't stress enough what they did for us, and how important it is to find good and helpful people when one is travelling.
I would definitely recommend this hotel, everything is great and functional.

  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
1 Thank MargheritaEmmeCi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGManagerLe, Manager at Hanoi Guest House, responded to this review, 16 August 2014
Dear MargheritaM619,

As a manager, representative of Hanoi Guesthouse, I am honored to be a responder to your such a nice review about your recent stay at our property. We are so glad to know our services are met all your expectation. By contributing your comment on Tripadvisor you had expressed how your satisfaction from the beginning to the end generously. Moreover, we are so proud when you was also extremely satisfied with our tours and taxis service, location. We utmost grateful for your appreciate on the staff, especially the security staff. He is so delighted when his caring was recognized. Thank you so much for your great review. It is a strongly recommendation to attract more travelers and help us to understand acutely about the advantages should be promoted.

We are looking forward to welcoming you back soon.
Your sincerely
HANOI GUEST HOUSE TEAM
“A home away from home”
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 August 2014

Strategic location with easy access to Hoan Kieam Lake, Old Quarter market.
Staff are warm, sincere and helpful. What a surprise ! Our room has been upgraded to deluxe suite after back from the exhausted SAPA trip - it is really nice, tidy and gorgeous. We enjoy the moment spend with guesthouse staff - especially arrange us to join the steamboat party to know each others well from different places.. enjoy the sharing laught topics.. really cool ! special thanks to Ms Nga , Ms Kim , Ms Lan , Mr Luan and Mr Hung.. etc Otstanding services !

  • Stayed July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Sin C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGManagerLe, Manager at Hanoi Guest House, responded to this review, 16 August 2014
Dear Sin C,

We would be grateful for your wonderful review. It's so pleasant for us to know that you felt our hotel like “ A Home Away form Home” Thank you so much for highlighting our hotel staff, the room quality and complimentary breakfast which made you enjoy your stay and highly recommendation our Guesthouse to everyone. It extremely will encourage us to maintain our efforts so the services we provide will meet our next Guests' expectation thoroughly.
We are looking forward to welcoming you again in near future.

Your sincerely
HANOI GUEST HOUSE TEAM
“A home away from home”
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 7 August 2014

Hanoi Guesthouse has strategic location for street shopping and street food in the Old Quarter. I did not take breakfast in the Guesthouse and prefer to eat Hanoi local street food for my breakfast.

The staffs are friendly and helpful for local street food, entertainment, shopping, street direction and calling taxi. They can assist, advise and arrange for the local tour package. They also provide storage service while I was away for two days one night tour at Halong Bay.

I satisfied with my stay at Hanoi Guest House and recommend to the traveler to consider Hanoi Guest House.

Thanks Kim, Lan, Nga & Tin for your warm hospitality during my stay and of course the remarkable dinner at Hanoi Guest House.

  • Stayed July 2014, travelled solo
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank Senth_Sstan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGManagerLe, Manager at Hanoi Guest House, responded to this review, 16 August 2014
Dear IlTanga,

Thank you so much for taking your valuable time to write us a positive feedback. It’s a great pleasure to know how much you were fully satisfied with our hostel such as the tours, location and specially the helpful and kind reception. We would promise to put a lot of focus on improving services day by day to ensure our outstanding services keep providing to our guests.

We look forward to welcoming you back soon.

Your sincerely,
HANOI GUEST HOUSE TEAM
“A home away from home”
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hong Kong, China
Level Contributor
10 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 5 August 2014

The rooms are clean and spacious; everything you could ask for and more. The staff do a great job decorating each room to fit the mood of your trip whether you are staying with frends or a significant other. The complimentary breakfast is delicious and gives you are great start the day. And the location is nothing short of perfect, right in the heart of Old Hanoi surrounded by dozens of shops, entertainment, and awesome eateries.

However, what makes the Hanoi Guest House so special is the staff. The staff is beyond friendly and will behind backwards to help make your stay magical. They greet you with a smile each morning and everytime your return and always make sure each day is exactly what you want! THANK YOU to each and every member of the staff for such a wonderful stay.

  • Stayed July 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
Helpful?
1 Thank Bryan S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGManagerLe, Manager at Hanoi Guest House, responded to this review, 17 August 2014
Dear Bryan S,

We deeply thank you so much for your lovely comment posted on Tripadvisor.com about your recent stay.
We are so equally delighted to know how much you enjoyed the hotel’s service which is good and professional, the rooms are clean, the location is great and we are particularly pleased to read you found the team friendly and helpful. We hope it is not too long before we have the chance of welcoming you back our hotel soon.

Have a great continuous trips!

Your sincerely,
HANOI GUEST HOUSE TEAM
"A home away from home"
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Singapore
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 August 2014

The staffs are very friendly and helpful.like the decoration and cleanliness in the room.breakfast and coffee are delicious as well..highly recommend to the people who will like to have " home" feeling.thanks for the memories in hotel.enjoy talking and chatting with the staff...definitely will stay here again if got chance in the future

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Bsy_susu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGManagerLe, Manager at Hanoi Guest House, responded to this review, 3 August 2014
Dear Bsy_susu,

We would be grateful for your wonderful review. It's so pleasant for us to know that you felt our hotel like “ A Home Away form Home” Thank you so much for highlighting our hotel staff, the room quality and complimentary breakfast which made you enjoy your stay and highly recommendation our Guesthouse to everyone. It extremely will encourage us to maintain our efforts so the services we provide will meet our next Guests' expectation thoroughly.
We are looking forward to welcoming you again in near future.

Your sincerely,
HANOI GUEST HOUSE TEAM
“A home away from home”
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 August 2014

Me and my sister spend few days at hanoi and we actually just stay for 1 night at the guesthouse due to tour to sapa and halong bay. However, the guesthouse is so lovely and provided us room to rest and shower before we move on to our next trip. We had a wonderful time resting and knowing the culture of locals better at Hanoi Guesthouse. The strategic location at the central leads us to the old streets easily. Nevertheless will be the cleanliness and friendliness of the staffs. I would say their services is one of the best we have
had. If we were given another chance of visiting Hanoi, we will definitely stay at Hanoi Guesthouse AGAIN. STRONGLY Recommended for the value!

  • Stayed July 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shintsai L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGManagerLe, Manager at Hanoi Guest House, responded to this review, 17 August 2014
Dear

Dear Shintsai L,

We are thankful for your visiting our hotel. As a hotel manager, I couldn’t be more pleased to have a chance to respond to a such positive review. We will keep promoting the positive aspects of both human but and hotel services to provide our next Guests. Thank you so much for your wonderful comments.

We look forward to seeing you again.

Your sincerely,
HANOI GUEST HOUSE TEAM.
“A home away from home”
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.1 mi away
Hanoi Elite Hotel
Hanoi Elite Hotel
#8 of 586 in Hanoi
175 reviews
0.0 mi away
Hanoi La Siesta Hotel & Spa
0.2 mi away
Hanoi Holiday Diamond Hotel
Show Prices
Show Prices
Show Prices
0.1 mi away
Essence Hanoi Hotel & Spa
0.4 mi away
Hanoi Old Quarter Hostel
0.0 mi away
Hanoi Guest House Royal
Show Prices
Show Prices
Show Prices

Been to Hanoi Guest House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hanoi Guest House

Property: Hanoi Guest House
Address: 85 Ma May Street, Hoan Kiem District, Hanoi 100000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
Ranked #4 of 601 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hanoi Guest House 3*
Number of rooms: 10
Official Description (provided by the hotel):
Hanoi Guest House is ideally situated in the central part of old town, conveniently close to all the interesting attractions like Hoan Kiem Lake, Ngoc Son Temple, Water Puppet theater, Restaurants, Bars, Shops, etc. The Team speak excellent English, are knowledge to advise you what is worth visiting around Hanoi and other sites. They are incredibly helpful willing to accompany you. Hotel facility be provided sufficiently, include Elevator. The room rates are inclusive of breakfast, daily fruit, juice, coffee and tea. Free Computers to use at lobby. Free WiFi access be served all floors. The rooms are complimentary fully equipped Satellite TV, Minibar, Air-conditioning, Fan, Heater, Internet access - wireless, Computer in lobby (Complimentary), Refrigerator, Work Desk, Wardrobe, Sitting area,Telephone, Hair dryer, Slippers, Private bathroom with hot shower, towers, bathtub, bathroom amenities, Wake up service/Alarm clock... Superior room with window, Deluxe room with balcony or Old Quarter view, Honeymoon rooms are decorated specially. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Ebookers, Hotels.com, Agoda, TripOnline SA, Priceline, Traveltool, S.L.U., Evoline ltd, HotelQuickly and Cancelon so you can book your Hanoi Guest House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hanoi Guesthouse Hotel Hanoi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing