We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Appealing hotel”
Review of Hanoi Guest House

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
Hanoi Guest House
Ranked #8 of 651 Hanoi B&B and Inns
Certificate of Excellence
Reviewed 27 August 2014

The hotel stuff is excellent. They are friendly and polite. The hotel is well situated and clean. I totally recommend it. We organized both excursions to Sapa and Halong Bay with the hotel and we were really pleased by the management.

  • Stayed: August 2014, travelled with friends
    • Location
    • Cleanliness
    • Service
1  Thank Elisa B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGManagerLe, Manager at Hanoi Guest House, responded to this reviewResponded 27 August 2014

Thank you so much for taking your valuable time to write us a positive feedback. It’s a great
Dear Elisa B,

pleasure to know how much you were fully satisfied with our Guesthouse services such as great tours, excellent service, fantastic breakfast, friendly staff. We would promise to put a lot of focus on improving services day by day to ensure our outstanding services keep providing to our Guests.

We look forward to welcoming you back soon.

Your sincerely
Hanoi Guesthouse Team.
"A home away from home"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,852)
Traveller rating
Traveller type
Time of year
Language
  • More languages

679 - 685 of 1,852 reviews

Reviewed 26 August 2014

My partner and I stayed at Hanoi Guesthouse for 3 nights and were given a room upgrade on arrival. The staff were lovely, very friendly and helpful. Our room was very nice, comfortable and clean.
The breakfast which was included in the room price, was very good. There was fresh fruit, juices, coffee, tea and a choice of something cooked (eggs, bacon, noodles, pancakes).
The location was also great in the Old Quarter, with lots of restaurants, bars and shops on the same street and a short walk to Hoan Kiem Lake and night market.
All in all we had a lovely stay here and would highly recommend this hotel.

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank DeeGandIanD
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGManagerLe, Manager at Hanoi Guest House, responded to this reviewResponded 27 August 2014

Dear DeeGandIanD,

What a fabulous review! Thank you very much for taking the time to post those few lines on your various stays at Hanoi Guest House.
We are delighted that you found the perfect accomodation, great location the staff helpful, friendly and make you enjoyed your trip. The breakfast was delicious.
We truly hope that we will have the pleasure of welcoming you back soon to Hanoi Guest House.

Kindest regards,
HANOI GUEST HOUSE TEAM
“A home away from home”

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 24 August 2014 via mobile

Was being introduced by friends about Hanoi guesthouse. Oh well, it was definitely a good choice to stay here. The perfect location of the hotel in the center of the town, nice restaurants, water puppet show theatre, night market n Lotsa shoplots are within walking distance. Most importantly, is the staffs' hospitality. They never hesitate to offer assistance to us by introducing nice restaurants, food, giving directions, helping us to buy the tickets for water puppet show, n even help us to prepare light meal to takeaway for our early flight. Reminders are given to alert us against pickpockets whenever we r going out. Lovely Ms lan, Kim n Ngan treated us like their close Frens, guess I am kind of a "cool" person, but they melted my heart within minutes. The guys staffs, although I did not manage to know them by name, are lovely as well. My Frens n I always joking about to cargo them back to my country as a souveniors from Vietnam. Lol. We could not ask for more. Definitely will stay here again when I come again. Gonna miss u guys!

Stayed: August 2014, travelled with friends
Thank Chiong H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGManagerLe, Manager at Hanoi Guest House, responded to this reviewResponded 28 August 2014

Dear Chiong H,

We would be grateful for your wonderful review. It's so pleasant for us to know that you felt happy when you stay in onr hotel. Thank you so much for highlighting our hotel staff, the room quality and complimentary breakfast which made you enjoy your stay and highly recommendation our Guesthouse to everyone. It extremely will encourage us to maintain our efforts so the services we provide will meet our next Guests' expectation thoroughly.
We are looking forward to welcoming you again in near future.

Your sincerely
HANOI GUEST HOUSE TEAM
“A home away from home”

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 August 2014 via mobile

Extremely friendly people run this place and are genuinely happy to help you! Our group of two couples got the penthouse room for 4. They provided very useful information for us to tour Hanoi! Excellent breakfast too! Get the sticky rice and Vietnamese coffee :)

Stayed: August 2014, travelled as a couple
1  Thank Bryan M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGManagerLe, Manager at Hanoi Guest House, responded to this reviewResponded 28 August 2014

Dear Bryan M,

Thank you for choosing Hanoi Guest House as your home away from home.
We appreciate that you have taken the time to write such a detailed review and feedback.
Wishing your next visiting Hanoi and staying with us.
We will continue to improve our services and Customer satisfaction.

Best Regards,
HANOI GUEST HOUSE TEAM
"A home away from home"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 17 August 2014

Our special heartfelt thanks to Hanoi Guesthouse's staffs for their assistance and extra mile services that make our stay memorable and splendid..:)
Our Special mention to Ms LAN,
Ms Kim, Mr Nguyen( the one staff with big smile all times :) - who can be kitchen helper, can be maintenance to fix aircond, to help guests with luggages upon check in or check out..etc and Mr Lun..
Rooms are well up keep and not dusty.. Nice and comfortable!!

  • Stayed: August 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank Mbb73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 August 2014

The ideal place to spend a few days in Hanoi. In the heart of the city, the staff is ready to help you with anything you might need, when you get there after your long- or not trip they give you a refreshment and it is nice to find a shelter. Breakfast and room are perfect, I definitely recommend staying there.

  • Stayed: August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
2  Thank IlTanga
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGManagerLe, Manager at Hanoi Guest House, responded to this reviewResponded 16 August 2014

Dear IlTanga,

Thank you for choosing Hanoi Guest House for your recent stay in Hanoi.
We sincerely appreciate your meaningful contribution to our hotel on TripAdvisor. We're always eager to hear what you liked and how we might improve our services perfectly.
Thanks again, and we hope you'll choose Hanoi Guest House the next time you're in Hanoi.

Best regards
HANOI GUEST HOUSE TEAM
"A home away from home"

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 August 2014

My friend and I stayed at the Hanoi Guesthouse in August 2014 for several nights during our three-week trip in Southeast Asia. This is honestly a fantastic place. The rooms are lovely: great AC, comfortable beds, hot showers, in-room safe (which is really nice to have for ipads, extra cash, etc). The rooms are very clean too. Hanoi Guesthouse provides free breakfast, included with the cost of the room, and the breakfasts are very nice. There are trays of fresh fruit, coffee and tea, and a menu that you can order both Western and Vietnamese-style breakfast dishes from.

The location is ideal - Hanoi Guesthouse is located in the middle of the Old Quarter (Hoan Kiem), which is a great area to walk around and within walking distance of dozens of interesting tourist attractions and shops. Despite that, it's pretty quiet at night; we didn't have any trouble sleeping.

Highly recommend staying here. It's remarkable how nice it is, particularly given how cheap the per night rate is.

  • Stayed: August 2014, travelled with friends
    • Sleep Quality
    • Rooms
    • Service
1  Thank dianag691
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HGManagerLe, Manager at Hanoi Guest House, responded to this reviewResponded 16 August 2014

Dear Diana G,

Thank you for your kind workds towards our staff, location, service, cleanliness, breakfast and room rates. It’s so glad for us to know that you were satisfied with our services every moment. We would feel really honoured to have an opportunity to see you again.

Your sincerely,
HANOI GUEST HOUSE TEAM
“A home away from home”

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.2 mi away
Hanoi La Selva Hotel
Hanoi La Selva Hotel
#12 of 600 in Hanoi
1,275 reviews
0.4 mi away
Serene Boutique Hotel & Spa
0.4 mi away
Hanoi Old Quarter Hostel
Show Prices
Show Prices
Show Prices
0 mi away
Hanoi Guest House Royal
0 mi away
Hanoi 3B Hotel
Hanoi 3B Hotel
#12 of 651 in Hanoi
1,062 reviews
0.6 mi away
Hanoi 3B Homestay
Hanoi 3B Homestay
#9 of 651 in Hanoi
421 reviews
Show Prices
Show Prices
Show Prices

Been to Hanoi Guest House? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hanoi Guest House

Address: 85 Ma May Street, Hoan Kiem District, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Airport Transportation
Hotel Style:
Ranked #8 of 651 B&Bs / Inns in Hanoi
Price Range: £24 - £193 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi Guest House 3*
Number of rooms: 10
Official Description (provided by the hotel):
Hanoi Guest House is ideally situated in the central part of old town, conveniently close to all the interesting attractions like Hoan Kiem Lake, Ngoc Son Temple, Water Puppet theater, Restaurants, Bars, Shops, etc. The Team speak excellent English, are knowledge to advise you what is worth visiting around Hanoi and other sites. They are incredibly helpful willing to accompany you. Hotel facility be provided sufficiently, include Elevator. The room rates are inclusive of breakfast, daily fruit, juice, coffee and tea. Free Computers to use at lobby. Free WiFi access be served all floors. The rooms are complimentary fully equipped Satellite TV, Minibar, Air-conditioning, Fan, Heater, Internet access - wireless, Computer in lobby (Complimentary), Refrigerator, Work Desk, Wardrobe, Sitting area,Telephone, Hair dryer, Slippers, Private bathroom with hot shower, towers, bathtub, bathroom amenities, Wake up service/Alarm clock... Superior room with window, Deluxe room with balcony or Old Quarter view, Honeymoon rooms are decorated specially. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Expedia, Hotels.com, Ctrip TA, Booking.com, TripOnline SA, Agoda, Ebookers, Evoline ltd, HotelsClick, Cancelon, HotelQuickly and 5viajes2012 S.L. so you can book your Hanoi Guest House reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hanoi Guesthouse Hotel Hanoi

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing