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“Just perfect!”

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Oriental Central Hotel
Ranked #18 of 581 Hotels in Hanoi
Certificate of Excellence
Sao Paulo, SP
Level Contributor
61 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
“Just perfect!”
Reviewed 5 April 2014

Perfect hotel. Best staff ever met. They really surprise us in every detail. I would certainly stay there again. It's close to everything. The room is very well decorated. The breakfast is delicious. The staff helped us with everything that we need, including the Halong Bay tour.

  • Stayed March 2014, travelled with friends
    • Value
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    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lívia Z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,939 reviews from our community

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Traveller tips help you choose the right room.   Room tips (547)
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English first
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 April 2014

We just stayed here for one night and I cannot say enough good things about this hotel. Service is 5 star from the beginning to the end. Rooms are very nice, great location and well worth the money.Breakfast is great and the staff is amazing. We highly recommend this hotel. Their ranking is well deserved !!!
Thank you for the pleasant stay in Hanoi.
Kim

  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Coach1010
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Burnaby, Canada
Level Contributor
7 reviews
3 hotel reviews
Reviewed 5 April 2014

This hotel is small and that's a plus - the staff recognize you and address you by name. They helped us sort out our Vietnamese SIM cards, returned a t-shirt we had left behind while we visited Ha Long Bay, and stored our luggage between our check-out time and time to leave for the airport. Airport p/u and drop off went smoothly and were a good value. Our room was compact and well appointed with fresh flowers, art and modern decor. Breakfast was exceptional ưith a buffet and made-to-order choices. Our room was quiet and we slept comfortably. The friendly, knowledgeable and service-ỏriented staff were the bést feature of this lovely hotel.

Room Tip: If you need a bit more room choose a Junior Suite
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank OHara_Walker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
San Francisco, California
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 3 April 2014

My girlfriend and I really enjoyed our stay here! The hotel staff go out of their way to make sure you're having a great stay and are super helpful with advice on local recommendations. The breakfast is included and is a good offering for such a small place. The rooms are very comfortable and come with some fruit and water each day. Great place right in the heart of the old quarter!

  • Stayed March 2014, travelled as a couple
    • Value
    • Location
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    • Service
Helpful?
2 Thank kadiation
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NJ
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 April 2014

Location is perfect in the old quarter, on a busy street, though we didn't have trouble sleeping (except for the occasional rooster). The breakfast was nice - can get omelets, pancakes, pho, fruit, baguettes, etc. The lobby and rooms have a really boutique-y feel. We opted for the junior suite because we wanted a window to the outside world to let in daylight and help us get over from jetlag. The staff was really the best part of the stay -- they helped us book train tickets to Sapa, airport transfers, gave suggestions on what to do around Hanoi, and were always willing to help make our stay better.

  • Stayed March 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Natalie D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne,Australia
Level Contributor
114 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 76 helpful votes
Reviewed 3 April 2014

The Oriental Central (formerly the Oriental Boutique Hotel) is not the best appointed hotel we have stayed at, it doesn't have the largest rooms nor does it have a pool, spa or gym.

You may then well ask why this is my favorite hotel for many years, I know I asked myself that very question. Suddenly as we were leaving for the long trip home, with five of the staff out in the street at the waiting taxi to wish us safe passage with hugs and kisses (and tears!), it occurred to me....What this hotel has, (in spades) is something very very rare and more important than pools and spas. It has an incredible sense of family. We had been at home.

Mr David has assembled and oversees a great team in Mr Dong and his wonderful staff: Ms Jenni, the beautiful Ms Suli, the wonderful Ms Anni (who organised our trip to Halong), the kitchen staff and boys on the doors are all unbelievable. We wanted to adopt them all!

On our return from Halong they raced out into the street to welcome us back home and the other passengers were heard to remark "wow..bet that wont happen at our hotel" and I suspect they were probably right.

I apologise if this review comes across a little self indulgent but this hotel is a true gem.

For the record, the rooms are beautiful, clean, airy and light and the location in the Old Quarter is THE place to be. Absolutely perfect. The breakfasts were lovely and could not be faulted.

Quite simply, don't stay anywhere else. We loved it so much that we now feel we have a family home there!

Room Tip: We were in two different rooms and could not fault either.
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  • Stayed March 2014, travelled as a couple
    • Value
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    • Cleanliness
    • Service
Helpful?
1 Thank OnTheRoadAgainAussie
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London
Level Contributor
54 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 47 helpful votes
Reviewed 1 April 2014

Hanoi can be overwhelming at times and the lovely staff have helped us with everything from sourcing earplugs to lending us a laptop to watch DVDs. They offer great advice and support to help make your stay as hassle free as possible, and they always ask if you want any more food at breakfast, even when you've had three plates full. Great location in the Old Quarter; good, clean rooms; excellent front of house team that help keep you sane and good breakfasts. An excellent boutique hotel that provides a very comfortable stay at a great price.

Room Tip: The standard rooms are perfectly comfortable but on the small side, so a few dollars extra will get...
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  • Stayed March 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Bee101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
csm_orientalhotel, General Manager at Oriental Central Hotel, responded to this review, 3 April 2014
Dear our valued guests,

Thank you very much for taking the time to review the Oriental Central Hotel on TripAdvisor. On behalf of the Hotel and staff we wholeheartedly appreciate the wonderful review you have given and are so pleased that our services fulfilled all your desires.

We are happy to learn that you have had a pleasant and memorable trip in Hanoi. The staff and the management of the Oriental Central Hotel continually strive to provide our guests with the best possible service.

Our location is in the heart of the old quarter, just 3 minutes walk away from Hoan Kiem Lake (the Sword Lake) as well as many of the other tourist attractions and central business. With 25 modern rooms our prices speak to your common sense and our amenities are designed to be respectful of your time and taste. Our boutique hotel ticks all the boxes – great prices, first class service and perfect location.

Nevertheless, in order to maintain the highest levels of quality and service we are continually looking for ways to improve and believe the best way to achieve this is to listen to our guests. Therefore we would welcome any comments or feedback you may have so please feel free to get in contact with us.

Also, should any of your friends or families are planning to come to Hanoi, we would be very happy to welcome them and provide them with the same first class service that you enjoyed.

We thank you once again for your continuous support and look forward to your return to our hotel soon.

Best regards

Oriental Central Hotel Team
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Oriental Central Hotel

Property: Oriental Central Hotel
Address: No. 39 Hang Bac Str, Old Quarter | Hoan Kiem, Hanoi 10000, Vietnam
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #18 of 581 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Oriental Central Hotel 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
Oriental Central Hotel is luxury boutique hotels in the heart of Hanoi Old Quarter. Emphasizing refined glamour, timeless elegance and luxurious comfort, each hotel with her perfect, unique, French architecture, red and white colors decoration and a dedicated, professional, friendly team will ensure to bring you the most unforgettable and memorable stay in Hanoi and Vietnam. ... more   less 
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