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Oriental Central Hotel
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Reviews (3,318)
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3,105
191
16
3
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3,105
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All reviewsold quarterhalong baycomplimentary snacksjunior suitewelcome drinkvietnamese coffeethe hotel staffamazing servicebusy streetsister hotelrose petalsour honeymoonthe hustle and bustlevisiting hanoifantastic hotelwould highly recommend this hotelwater puppet show
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2,760 - 2,765 of 3,318 reviews
Reviewed 18 April 2014

We stayed 3 nights in the hotel in April 2014. Our stay was wonderful and this was due the wonderful, friendly, professional staff!!! Thanks to everybody and especially to Jenny! The hotel is a little "Bijoux" in a busy street of Hanoi. When you step outside you have shops, restaurants and the nice area around Hoan Kiem lake is in walking distance.

  • Stayed: April 2014, travelled as a couple
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1  Thank Silvia S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 18 April 2014

Dong Do and his very friendly team are superb at what they do.

From booking the room online, liaising with the guys via email to book a tour to Ha Long Bay, compensation food and drink in the room on arrival through to checking out, my experience with Oriental Central Hotel was fantastic.

Will definitely stay with these guys again

  • Stayed: April 2014
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Thank zaratekid
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014

My wife and I stayed in this hotel this past week for 3 nights separated by an additional night in Halong Bay that we booked through the hotel. We enjoyed the hotel staff and consider them friends after just those few days. The staff is so friendly and all the customer facing staff speak English very well and they have a great sense of humor. They keep you on your toes and smiling. The location is like a jewel in the rough on a busy street in the center of Hanoi so just stepping outside, you immediately feel like you're in the center of it all. Small restaurants and shopping areas and all kinds of shops all around within short walking distance.

  • Stayed: April 2014, travelled as a couple
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2  Thank nhirsch
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 17 April 2014 via mobile

I stayed at the hotel on a business trip from 20 to 23 Mar and the friendly staff has made my stay a wonderful experience

The manager Dong, speaks fluent English and he has been helpful to see to my daily needs so that I could focus on my business research work at Hanoi.

My room was also upgraded to a suite facing the main road and that was a pleasant surprise.

The breakfast was excellent with a good spread and they also serve an authentic Vietnamese dish every day.

The hotel also helped me in booking a taxi to n fro the airport.

I highly recommend fellow business personnel and tourists to give this hotel a try.

Highly recommended for all!

  • Stayed: March 2014
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Thank VLKJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 16 April 2014

Enjoyed a very pleasant stay at the Oriental Central. The location is very good in the heart of the Old Quarter - walking distance to many of the city's main sites, with dining and entertainment options in the streets surrounding.
The room was well appointed with excellent bedding and bathroom (shower only), good quality television, and minibar fridge. The only thing that appears to be of little use was the in-room safe, which we were warned off using by the reception safe as "it doesnt work correctly". Therefore, as recommended, we left our passports with the reception staff for "safe keeping" (see: this appears to be the top drawer of the reception counter...).
Our room was an "internal" guestroom with only a window to an (attractive) internal staircase, but we found it very comfortable and a welcome quiet oasis from the constant traffic/street noise - we were happy not to have a "street front" room for this reason. The only noise we heard the entire time was limited to the occasional footsteps of the guests in the rooms above.
The breakfast room is very quaint and provides nice basic breakfast provisions, with attentive staff.
As mentioned in other reviews, the hotel staff are all very pleasant and very willing to assist with any enquires, and put in an amazing extra effort when aware of a special occasion.
We had little knowledge of Hanoi or the standards of accommodation when we booked the Oriental Central, but were left very satisfied with the quality of the accommodation and the level of service. Turns out that the Old Quarter was not our favourite part of the city, but nonetheless the location is very good and accessible for many of the city's sights (and its scooters!).

Room Tip: No actual views from the "internal" rooms on each floor, but they are very quiet, which was a welcome feature after long days of constant vehicle horns!
  • Stayed: April 2014, travelled as a couple
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3  Thank GandCAdventures
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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