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“Fantastic hotel!!!”

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Oriental Central Hotel
Ranked #18 of 588 Hotels in Hanoi
Certificate of Excellence
YYC
Level 2 Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Fantastic hotel!!!”
Reviewed 1 June 2014

What a wonderful hotel. Right in the middle of the old quarter and close to hoan kiem lake. From the moment we got to the hotel Jenny at reception was excellent in helping us with all we needed. She helped to point out all the local sites as well provided some suggestions for local Pho. When we couldn't find the restaurant she actually had their porter walk us out to the location of the restaurant itself. Couldn't have asked for better service in Hanoi. Highly recommended! The deluxe room was of a great size, clean, modern looking and nicely decorated. They even offered to hold our luggage for us while we were in ha long bay which we didn't take them up on the offer for as we were heading straight for Hue. Over all this is by far one of the best hotels in Vietnam. Great value, service, and location. What else can you ask for. Highly recommended.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tiivee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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3,004 reviews from our community

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English first
Melbourne
2 reviews
Reviewed 1 June 2014

My husband and I stayed here for 3 nights at the end of May. There was an issue with our visas and the staff were so amazing at getting it sorted for us. Annie and Lana worked through the night to ensure it was fixed for us when we arrived. The hotel is beautiful but I think the staff at Oriental Central are the hotels best asset. Fantastic stay, incredible service.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank ClareApp123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level 4 Contributor
24 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 31 May 2014

We loved this hotel - the staff were very friendly and helpful (even taking us down the street to get local SIM cards), our room was a good size and had everything we needed and the location is great if you want to be right in the heart of the action.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oz2nz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hong Kong, China
Level 2 Contributor
7 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 31 May 2014

Because we were using Hanoi as a base to explore Northern Vietnam, we stayed in 3 different hotels/guest houses whilst we were here. Unfortunately it wasn't until the last night that we decided to spend a night in oriental central. I can't recommend it enough!! Far and above the best hotel I have stayed at whilst in Asia. The rooms were immaculate and well thought out, the breakfast was delicious and plentiful, the location is great but what really sets it apart is the staff! The service was just unbelievable - extremely welcoming and were one step ahead of your every need. Don't even bother with another hotel in hanoi - this is seriously the best!

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank akd90
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Zurich, Switzerland
1 review
Reviewed 31 May 2014

I can definitively recommend this hotel. Great hotel with good location. We stayed in a Junior Suite room. The room was very spacious, modern and clean. Although the Hotel is located in the center it was surprisingly quiet for sleeping.
I never experienced a so friendly staff like in this hotel, they even know your name and let you feel like at home. They gave us good tips for our stay in Hanoi. We had already prebooked all our tours, but next time I would book it with them.
I would prefer this boutique hotel than any big 5 Star hotel.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Giuseppe156
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, Wellington, New Zealand
Level 2 Contributor
8 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 31 May 2014

This is a wonderful boutique hotel. The rooms are modern, clean and comfortable and the staff are SO friendly and helpful! We stayed for 3 nights and we wouldn't hesitate to go back if we were to go back to Hanoi.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fran B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Switzerland
Level 4 Contributor
26 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 31 May 2014

My husband and I stayed at the Oriental Central Hotel on May 10th for one night and then on May 12th for two nights. We were very welcomed by Brian and his staff, they already had the details about our next day trip to Halong Bay and provided us with important information about our shuttle and what to do in Hanoi including points of interests and good restaurants. Our room (a junior suite on the 6th floor) was impeccable waiting for us and we had a very pleasant night. On the next day, before we left for Halong Bay, we had a very nice breakfast at the hotel.

We came back one day later to the Oriental Central Hotel and the staff was once again waiting for us. At this time we got the same room type but on the third floor and it was so good as the first room.

Outstanding staff, very nice decor, great room, very comfortable bed, good breakfast, great location (you can walk everywhere)! We travel pretty often and I must confess that the service provided by the Oriental Central Hotel is above any 5 stars hotel service.

We definitely recommend the Oriental Central Hotel in Hanoi.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Dea_Switzerland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Oriental Central Hotel

Property: Oriental Central Hotel
Address: No. 39 Hang Bac Str, Old Quarter | Hoan Kiem, Hanoi 10000, Vietnam
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #18 of 588 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Oriental Central Hotel 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
Oriental Central Hotel is luxury boutique hotels in the heart of Hanoi Old Quarter. Emphasizing refined glamour, timeless elegance and luxurious comfort, each hotel with her perfect, unique, French architecture, red and white colors decoration and a dedicated, professional, friendly team will ensure to bring you the most unforgettable and memorable stay in Hanoi and Vietnam. ... more   less 
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