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“No regrets. Lovely hotel well located.”

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Oriental Central Hotel
Ranked #17 of 578 Hotels in Hanoi
Certificate of Excellence
Johannesburg
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“No regrets. Lovely hotel well located.”
Reviewed 19 July 2014 via mobile

My wife and I stayed here for 4 nights in July and loved it. The location is amazing...right in the middle of the Old Quarter and walking distance to Hoan Kiem lake and the water puppet theatre. The staff were amazing from the start. They noticed from my passport that my birthday was two days away and they quickly decorated the room before letting us in. There were balloons everywhere and a complimentary bottle of wine and a bouquet of roses. Stunning. The staff are willing to help with anything and they were incredibly flexible, allowing us to check in early because our room was free. Breakfast is good. We were in a room on the 7th floor facing the road and the double glazing on the windows insulated us from most of the traffic noise from the scooters and general hubbub. We would definitely stay here again if we visit Hanoi. The wifi was a bit slow and intermittent but I suspect that was the fault of the ISP and not the hotel. Lana and Jenny and Henry at the front desk were all amazing. Stay here if you want to experience being in the middle of the organized chaos that is the Old Quarter.

Stayed July 2014, travelled as a couple
Helpful?
2 Thank KDLRJF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,859 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (537)
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English first
Ho Chi Minh City, Vietnam
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 July 2014

Situated in the Old Quarter of Hanoi, this lovely boutique hotel offers exceptional value for money and extremely high quality and friendly service. We were two mums travelling with our young daughters and were made to feel extremely welcome. We would highly recommend the Oriental and will stay there again.
Nicole Maher & Catherine Mudford

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
3 Thank Nicole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 19 July 2014 via mobile

I was blown away by the quality of this hotel. The staff was very friendly and welcoming. I got a standard King room, it was a great size, everything felt very new and clean. The bathroom was beautiful!!! Hands down the best option for those traveling on a budget (I paid around $35/night). Delicious breakfast buffet included. Not noisy at all even though it's located in the middle of the old quarter. 2 minute walk to Hoan Kiem lake. Highly recommended!

Stayed July 2014
Helpful?
2 Thank Natalia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 18 July 2014 via mobile

Our friends were staying at this hotel and my husband and I were in transit, airport bound. The employee that checked our friends in helped my husband track down his phone that was left on the tour bus and even had someone go and pick it up from their head office in Hanoi. He also held our bags, arranged our transfer, offered extra towels for a shower before our flight and checked our flight times incase of delay. Later that week he also checked our flights between our next stops and had our friends contact us to let us know our next flight was delayed. This employee went above and beyond and we were only friends of the guests. Would absolutely recommend this hotel. The staff were amazing, the rooms are beautiful and the hotel is in a great location.

Stayed July 2014
Helpful?
Thank Trice17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 18 July 2014 via mobile

We are currently staying at this small boutique hotel in the heart if the Old Quarter. It is excellent value for money, the staff are friendly, helpful and speak very good English, and the rooms are spacious and clean.
Our room is on the 2nd floor at the front (on the main road) and we have not been at all disturbed by road noise (contrary to some reviews).
We would definitely stay here again and if you want to see the best if Hanoi, this hotel is perfectly located.

Stayed July 2014, travelled as a couple
Helpful?
1 Thank Melbsbound
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth, Australia
Level Contributor
51 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 18 July 2014

What a great hotel from when we first arrived they went out of there way to help us with every possible thing told us so much about hanoi the staff were great the rooms were awesome great location would stay again for sure

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
1 Thank Phil D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 17 July 2014

I judge a hotel on cleanliness and helpfulness ... the Oriental Central scores full marks for both, and for everything else for that matter!
Because the price was so reasonable, I went for a junior suite. It was on the 7th floor facing the front. You would never have known there was a busy street below, it was a wonderfully silent and cool retreat from a busy day out on the streets (and I mean streets, not pavements) of Hanoi.
I would recommend visiting "the Orchid" restaurant a couple of doors along... grilled fish that you make up into your own rice paper rolls and the grilled aubergine with steamed rice! You can order from the Orchid in your room and I did that once too when just too hot and exhausted to go out again. Helpful if you have the right money, they take payment on delivery.
Can't speak more highly of the Oriental Central. They made my trip to Hanoi run smoothly with their attention to detail and calm courtesy.

Room Tip: junior suite if your budget will stretch !
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  • Stayed July 2014, travelled solo
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank putrajaya
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Oriental Central Hotel

Property: Oriental Central Hotel
Address: No. 39 Hang Bac Str, Old Quarter | Hoan Kiem, Hanoi 10000, Vietnam
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #17 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Oriental Central Hotel 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
Oriental Central Hotel is luxury boutique hotels in the heart of Hanoi Old Quarter. Emphasizing refined glamour, timeless elegance and luxurious comfort, each hotel with her perfect, unique, French architecture, red and white colors decoration and a dedicated, professional, friendly team will ensure to bring you the most unforgettable and memorable stay in Hanoi and Vietnam. ... more   less 
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