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“JUST A PERFECT PLACE!”

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Oriental Central Hotel
Ranked #18 of 579 Hotels in Hanoi
Certificate of Excellence
Seoul, South Korea
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“JUST A PERFECT PLACE!”
5 of 5 bubbles Reviewed 20 July 2014

I was really touched by their kindness. They try to help you with every single aspects.
It was just perfect for us because even after check-out, they provided us with a new room for few hours so that we could take shower before night train to Sapa.

The hotel room was clean and looked just like their advertised pictures. No difference at all.
Breakfast was also delicious!

The airport transfer from the airport to hotel was perfect. FYI, airport to Hoen Kiem district costs approximately 20~23 USD by meter.

Ask for any thing and the staffs have all the solution for you!


로비에 계시던 특히 한국을 좋아하시던 여직원분 기억나네요.
또한 공항에서 호텔오는 교통편도 적당한 가격에 예약해서 정말 편했습니다!
영어도 잘 통하고 정말 좋았습니다!

Room Tip: Elevator only up to 7th floor. 8th floor had 2 rooms. We stayed in both rooms, 1 twin room and 1doub...
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  • Stayed July 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank Wonil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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2,878 reviews from our community

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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (539)
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English first
Birmingham, United Kingdom
Level Contributor
13 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
5 of 5 bubbles Reviewed 20 July 2014

One of the best things about this hotel is the location. It is right in the centre of everything but there is no noise or anything to disturb you. We felt the location was perfect for the hotel. The best thing is definitely the staff. Brian will help you with everything you need and the reception and waiting staff are both lovely and charming. We felt really warmly welcomed and I found the hotel to be a very enjoyable experience. Only negative and its a small one is the size of the rooms but then again like Hong Kong the rooms across Hanoi I imagine are quite small. We did a cruise to Halong Bay through the hotel who were great at sorting it out and they did our visa on arrival which were little things we could tick off without too much hassle. Again Brian sorted all this for us. Top man. Clean and quiet and very welcoming. Highly recommended.

  • Stayed July 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
Helpful?
3 Thank duncjwood
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 20 July 2014

We extended our stay in Hanoi and decided to book this hotel due to the exceptional reviews in TA. However, we were double booked at another hotel (the one we were staying on our first day in Hanoi by our company) and originally we decided to cancel with Oriental Central as we were lazy to move our belongings and also the size of our this hotel is comparatively smaller. However, we were somehow convinced by the service and smiles of Lana and the rest of the front desk staff and decided to give this hotel a try.

That was the best decision we have ever made! We stayed here for 3 nights and we enjoyed 5-star service throughout our stay. The staff always have a ready smile for us and go above and beyond to make our stay memorable. I can feel the passion of the people working in this hotel and happy staff make happy customers!

The daily complimentary fruit basket is a great touch. Breakfast was awesome and the location of this hotel in the heart of Old Quarter is perfect! It's barely a 5-minute walk to the night market. Thank you for making my stay is Hanoi so memorable and I wanna give a big shout out to Brian, Lana and all the staff of Oriental Central for a job well done! I have started recommending this hotel to all my friends, before I even check out from here...Cheers!

  • Stayed July 2014, travelled with family
    • Value
    • Cleanliness
    • Service
Helpful?
2 Thank ybchan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Johannesburg
Level Contributor
22 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 19 July 2014 via mobile

My wife and I stayed here for 4 nights in July and loved it. The location is amazing...right in the middle of the Old Quarter and walking distance to Hoan Kiem lake and the water puppet theatre. The staff were amazing from the start. They noticed from my passport that my birthday was two days away and they quickly decorated the room before letting us in. There were balloons everywhere and a complimentary bottle of wine and a bouquet of roses. Stunning. The staff are willing to help with anything and they were incredibly flexible, allowing us to check in early because our room was free. Breakfast is good. We were in a room on the 7th floor facing the road and the double glazing on the windows insulated us from most of the traffic noise from the scooters and general hubbub. We would definitely stay here again if we visit Hanoi. The wifi was a bit slow and intermittent but I suspect that was the fault of the ISP and not the hotel. Lana and Jenny and Henry at the front desk were all amazing. Stay here if you want to experience being in the middle of the organized chaos that is the Old Quarter.

Stayed July 2014, travelled as a couple
Helpful?
2 Thank KDLRJF
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ho Chi Minh City, Vietnam
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 July 2014

Situated in the Old Quarter of Hanoi, this lovely boutique hotel offers exceptional value for money and extremely high quality and friendly service. We were two mums travelling with our young daughters and were made to feel extremely welcome. We would highly recommend the Oriental and will stay there again.
Nicole Maher & Catherine Mudford

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
3 Thank Nicole M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 19 July 2014 via mobile

I was blown away by the quality of this hotel. The staff was very friendly and welcoming. I got a standard King room, it was a great size, everything felt very new and clean. The bathroom was beautiful!!! Hands down the best option for those traveling on a budget (I paid around $35/night). Delicious breakfast buffet included. Not noisy at all even though it's located in the middle of the old quarter. 2 minute walk to Hoan Kiem lake. Highly recommended!

Stayed July 2014
Helpful?
2 Thank Natalia A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 18 July 2014 via mobile

Our friends were staying at this hotel and my husband and I were in transit, airport bound. The employee that checked our friends in helped my husband track down his phone that was left on the tour bus and even had someone go and pick it up from their head office in Hanoi. He also held our bags, arranged our transfer, offered extra towels for a shower before our flight and checked our flight times incase of delay. Later that week he also checked our flights between our next stops and had our friends contact us to let us know our next flight was delayed. This employee went above and beyond and we were only friends of the guests. Would absolutely recommend this hotel. The staff were amazing, the rooms are beautiful and the hotel is in a great location.

Stayed July 2014
Helpful?
Thank Trice17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Oriental Central Hotel

Property: Oriental Central Hotel
Address: No. 39 Hang Bac Str, Old Quarter | Hoan Kiem, Hanoi 10000, Vietnam
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #18 of 579 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Oriental Central Hotel 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
Oriental Central Hotel is luxury boutique hotels in the heart of Hanoi Old Quarter. Emphasizing refined glamour, timeless elegance and luxurious comfort, each hotel with her perfect, unique, French architecture, red and white colors decoration and a dedicated, professional, friendly team will ensure to bring you the most unforgettable and memorable stay in Hanoi and Vietnam. ... more   less 
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