I cannot recommend this hotel enough. The rooms are great, breakfast is fresh and tasty but most of all the staff are AMAZING. I would never expect this level of service from anything but a very expensive hotel in a major city.
-they would call taxis, walk us to the right one and confirm the estimated cost of the trip.
-they book restaurants or other attractions for us
-But most of all, we hired a car to take us to a remote hotel (turned out to be the worst hotel I have ever seen, but that's for another review) and the driver dropped us off, made sure we checked in and had what we needed. The hotel had not received our reservation, so our driver phoned the Oriental Central and the front desk agent spoke to the Bai Tu Long hotel front desk and translated for us so we could get a room. Since the room, grounds and food were atrocious, the wifi was broken and I didn't have data, I called the Oriental Central and they booked us a hotel in Ha Long Bay! They helped us even after we checked out.
As for the hotel itself:
-Could not be more central
-Make sure you get to know where this place is, it is hard to find especially at night. I took a picture of the small street it is on, but they all seem to look the same.
- Official Description (provided by the hotel):
- Oriental Central Hotel is luxury boutique hotels in the heart of Hanoi Old Quarter. Emphasizing refined glamour, timeless elegance and luxurious comfort, each hotel with her perfect, unique, French architecture, red and white colors decoration and a dedicated, professional, friendly team will ensure to bring you the most unforgettable and memorable stay in Hanoi and Vietnam. ... more less
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