We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Great hotel and excellent service”

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 13 more sites!
Oriental Central Hotel
Ranked #19 of 586 Hotels in Hanoi
Certificate of Excellence
London, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Great hotel and excellent service”
Reviewed 27 August 2014

We stayed here for 4 nights and each time the staff were really friendly and always looking to be as helpful as possible. The rooms were very modern and comfortable and the hotel was in the a great location in the old quarter. Brian the hotel manager gave excellent advice about things to see in Hanoi and they organised our trip to Halong Bay as soon as we arrived. Great place to stay.

  • Stayed August 2014, travelled as a couple
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank AlexJS1985
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

2,973 reviews from our community

Traveller rating
    2,777
    176
    14
    3
    3
See reviews for
379
1,642
191
53
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (554)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • Finnish first
  • French first
  • German first
  • Hebrew first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
London, United Kingdom
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 August 2014 via mobile

Arrived here as our first stop and they were probably the most helpful staff of the trip. So friendly, lovely room, great price and busy location (certainly meant we got used to the traffic quickly). Would certainly recommend this to anyone

Stayed May 2014, travelled with friends
Helpful?
1 Thank Oliver J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Melbourne, Australia
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 August 2014 via mobile

Whilst we only stayed at this beautiful new and clean hotel for one night we enjoyed it immensely.
We booked a Sapa trip and was able to leave most of our bulk luggage at the hotel, even though we didn't "check in"
Upon returning from our Sapa trip we arrived at 6am and the hotel were able to check us into a room so we could freshen up and rest before our next day trip to Ha Long Bay.
From the moment we stepped off the taxi to the moment we left this hotel the staff ensured we crossed the street safety.
If anyone needs to stay in Hanoi I highly recommend this hotel. Staff are highly accommodating and speak fluent English. The rooms are clean and spacious.
Special mention to Henry for his excellent customer service and recommendations.

Stayed August 2014, travelled as a couple
Helpful?
4 Thank lisahuynh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore
Level Contributor
57 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 26 August 2014 via mobile

From the moment our taxi pulled up outside and the bell boys literally ran over to help with our bags to the second we left, the staff were outstanding and the hotel was great. Jenny gave a really useful overview of the local area and places to eat, drink and visit. The contrast to our previous night in Bangkok was enormous. We were given a room to shower and change in, after returning from Ha Long Bay, even though we were leaving for the sleeper train and has officially checked out 24hrs earlier.
Will defo be going back to Hanoi even if it's just to stay here again.

Stayed August 2014, travelled with friends
Helpful?
3 Thank Troy N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llanelli, United Kingdom
Level Contributor
41 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 25 August 2014

We stayed as a family at the end of July. Despite our making a mistake in booking, the problem was sorted in no time. The location is perfect. Just a couple of streets back from the lake and the square, in the heart of the old quarter. Our room was delightful. Clean and light with fresh fruit and snacks daily. The staff were all fantastic. Nothing was too much trouble. The information desk in the foyer will sort out any excursions or trips that you fancy, and are full of knowledge. Use them!
Hanoi was an eye opener. Beautiful old city steeped in history and tradition. Halong bay is a must.
Would I stay again? Absolutely. Perfect location, great service and top class staff.
Brian and Rose. A big thanks to you and all the staff for making our stay such a memorable one.

  • Stayed July 2014, travelled with family
    • Value
    • Rooms
    • Service
Helpful?
2 Thank Eirianmorris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
21 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 25 August 2014 via mobile

This hotel is in a great location and everything is within walking distance including beer corner and dong xuon market. Staff are very considerate and went above and beyond to help us book a ha long bay trip on the boat we wanted. If anything the staff were too nice, and we were having such a nice time we didn't enjoy continually being told when we were checking out. But that is not an issue, just something we noticed. Rooms were great and big. Thanks for a great trip and for looking after us so well!

  • Stayed June 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank Nicola1989UK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York, United Kingdom
Level Contributor
181 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 25 August 2014 via mobile

My wife and I chose this hotel during our stay in hanoi which was part of our honeymoon. We had informed the hotel that we were going to be on our honeymoon before we arrived and booked a suite which was lovely. All of the staff were very welcoming and they had made a beautiful design on the bed using towels (made to look like two swans) and lots of rose petals (words don't do it justice - i will upload a photo too!).

The hotel is clean, well decorated and great value. The bathroom has a nice over the head shower, and there is wifi throughout. The food options at breakfast were really nice and the staff gave us a useful hanoi map and pointed out places to visit.

This is a lovely little hotel in hanoi and one we would definitely recommend!

Stayed August 2014, travelled as a couple
Helpful?
3 Thank Pete F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Hanoi hotels
0.1 mi away
Essence Hanoi Hotel & Spa
0.0 mi away
Hanoi La Siesta Hotel & Spa
0.1 mi away
Oriental Suites Hotel & Spa
Show Prices
Show Prices
Show Prices
0.1 mi away
Hanoi Elite Hotel
Hanoi Elite Hotel
#8 of 586 in Hanoi
177 reviews
0.3 mi away
Golden Sun Suites Hotel
0.1 mi away
Essence Palace Hotel
Essence Palace Hotel
#21 of 586 in Hanoi
914 reviews
Show Prices
Show Prices
Show Prices

Been to Oriental Central Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Oriental Central Hotel

Property: Oriental Central Hotel
Address: No. 39 Hang Bac Str, Old Quarter | Hoan Kiem, Hanoi 10000, Vietnam
Phone Number:
Region: Vietnam > Hanoi
Amenities:
Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Suites Airport Transportation
Hotel Style:
Ranked #19 of 586 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3.5 star — Oriental Central Hotel 3.5*
Number of rooms: 25
Official Description (provided by the hotel):
Oriental Central Hotel is luxury boutique hotels in the heart of Hanoi Old Quarter. Emphasizing refined glamour, timeless elegance and luxurious comfort, each hotel with her perfect, unique, French architecture, red and white colors decoration and a dedicated, professional, friendly team will ensure to bring you the most unforgettable and memorable stay in Hanoi and Vietnam. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, Hotels.com, Ebookers, Agoda, Odigeo, Ctrip TA, Priceline, TripOnline SA, Traveltool, S.L.U., Evoline ltd, getaroom.com, HotelQuickly and Cancelon so you can book your Oriental Central Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing