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Oriental Central Hotel
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Reviews (3,318)
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3,105
191
16
3
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3,105
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All reviewsold quarterhalong baycomplimentary snacksjunior suitewelcome drinkvietnamese coffeethe hotel staffamazing servicebusy streetsister hotelrose petalsour honeymoonthe hustle and bustlevisiting hanoifantastic hotelwould highly recommend this hotelwater puppet show
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2,486 - 2,491 of 3,318 reviews
Reviewed 1 September 2014

We stayed for 5 nights and it was an absolute pleasure, great location, modern, clean and very comfortable hotel. Staff were so helpful pointing out best places to visit. Brian the hotel manager couldn't have been more helpful, would thoroughly recommend this hotel excellent value for money and great location for visiting all the best places in Hanoi.

Room Tip: High floors and room front facing
  • Stayed: August 2014, travelled as a couple
    • Location
    • Cleanliness
    • Service
1  Thank John F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 September 2014

The hotel is remarkably clean and the location is really ideal - right in the centre of the hustle and bustle. Staff will do everything to make your stay enjoyable and are very helpful when you need advice or want to book excursions. An excellent stay!

  • Stayed: August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Thank Nihal F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2014

We spent five nights in Hanoi in the Oriental. Rooms are very clean and staff could not be friendlier or more attentive. Annie and Brian as were all the staff very helped but not in your face. Definately recommend.

  • Stayed: August 2014
    • Value
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    • Rooms
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Thank Ellie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2014

Choosing a hotel in Hanoi feels like a lottery with so many possibilities to choose from. Even perusing the reviews doesn't make things much easier as clearly there are a lot of well-priced and centrally located hotels that offer similar services and facilities. I should disclose that I used to live in Hanoi with my family and this was a return trip. After a lot of agonizing over trip advisor reviews we chose the Oriental Central in Hang Bac, right in the middle of the old town. Travellers unfamiliar with Hanoi be aware - you will find motorbike mayhem outside your front door and it can be daunting. But this hotel, once you make it into the lobby in air conditioned calm, is
just wonderful. Staff are welcoming and professional. They cannot do enough for guests and actually go out of their way to be of assistance without applying pressure of any kind to guests to take up tours or travel options ( which some hotels are known to do). Rooms are very well appointed, all needed services are there; everything is clean and functioning. The street view rooms are quiet and well soundproofed. Breakfast is excellent, and you can keep socially networked
via the free wi-fi
throughout the hotel. We stayed as a family, parents booked the very nice street view room and 2 children in another room on the same floor. When we made side trips outside Hanoi, the staff ensured we had the same rooms on our return. We traveled around Vietnam and stayed in many hotels on this trip; this hotel was by far the best and I've no hesitation in giving full marks across the board to this excellent establishment.

  • Stayed: August 2014
    • Value
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2  Thank PeterT-Ottawa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 31 August 2014

Fantastic stay in the hotel due to extremely helpful staff who went above and beyond to cater to our every whim from the moment we arrived to days after we left!
Room was very clean and the location was fantastic - a short walk to the lake and well immersed in the hustle and bustle of Hanoi while remaining a quiet sanctuary inside!
Would definitely stay again.

  • Stayed: July 2014
    • Value
    • Location
    • Rooms
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    • Service
Thank Zorabott
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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