To start with, upon booking online we received a friendly email confirming our booking and also giving information about our included airport pickup. The airport pickup was a definite draw to booking your hostel so well done guys.
We stayed in October 2012 (Sorry for the late review Tony!) Upon arrival we were greeted by Tony who was extremely welcoming, extremely helpful, friendly, and also generous, allowing us to eat breakfast the morning we arrived (Before we had stayed a night) and help ourselves to the tea & coffee and fresh fruit that's provided for all guests 24/7.
This was not only a fantastic welcoming to the hostel, but was a lovely way to arrive in Vietnam.
The room was great. It was a bit of a squeeze, but in the tall narrow Hanoi buildings this was expected. Our room was very well equipped, with all the essentials and everything you'll need. TV, Aircon, bathroom provisions, tables and drawers and even a plate of little cake-treats. Also a hairdryer if needed! If I remember correctly there was WiFi too.
We slept well each night and every morning took advantage of the lovely included breakfast. We were warmly greeted every morning by whoever was on duty, and they always offered plenty of knowledge about the things to do around the area, including how to keep safe from pickpockets and scams etc. Tony especially seemed to genuinely care.
After quoting around for various tours and packages we also decided to go on a trip to Sapa through Tony and then booked a Halong Bay tour with him too. He was very relaxed and allowed us plenty of time and space to make decisions about our trip. This was very appreciated and does not happen often. We went on a Sapa trip using the train and stayed at a homestay in a Sapa village. The local guide was great and the place was beautiful.
The Halong bay trip was also great, which included a night in Cat Ba island. All of which was good, apart from the guide who turned a bit nasty when we were the only two in the minibus that still wanted to do a walk in the rain. So, you'll have to come back with another vehicle... surely when it's raining it should be expected that a group will split with decisions. If you get to go to the lookout tower, do it, it's an easy walk and a beautiful view.
The Sapa trip was also let down at the end by a grumpy stubborn driver who refused to take us to the China border bridge because he "couldn't be bothered", sparking arguments between him and our very friendly tour guide.
These things are not the hostel's fault, however they do reflect on the experience of the stay there as they were promoted and offered as the better tours. I'd definitely recommend for future visitors to speak to other guests about the trips. We still had a fantastic time at both destinations, but were slightly disappointed by these 2 issues mentioned.
While we were away the hostel willingly looked after our bags and reserved us a room for when we were back. They also let us use the downstairs shower in between our trips and let us into the hostel at 5am when we got back.
All in all, everything was excellent. We'd definitely stay there again and the price was definitely competitive especially when the service and hospitality is so great.
Thanks very much to the whole Little Hanoi Team!
- Official Description (provided by the hotel):
- The Little Hanoi HoStel is located in the old quarter of Hanoi.There are rooms from: Singles, Doubles, Twins, Triples andFamily rooms. AlL rooms are clean, comfortable and spacious with hot water 24 hours, cable TV, A/C, and modern bathtub bathrooms. Those are just the necessities - as a special extra: Free TEA, COFFEE, FRESH FRUIT and FLOWERS everyday. Fresh buffet breakfast will be your useful healthy option when staying here. Your sastisfaction is the first hostel service piority! ... more less
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