the staff here were extremely helpful and cheerful. good location.
and none of that forcing tours and extras down your throat. but there were plenty of tours and guidance on offer if you wanted it.
i booked my Halong bay tour through them and it was perfect.
rooms were comfortable, big tv and heaps of hot water.
if im back in Hanoi i would not hesitate comin back and chillin with the staff here again.
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