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“Prime mid range hotel for travellers in Hanoi and the North”

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Hanoi Crystal Hotel
Ranked #49 of 601 Hanoi B&B and Inns
Certificate of Excellence
Melbourne, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Prime mid range hotel for travellers in Hanoi and the North”
Reviewed 26 May 2014

The service and location alone are 2 reasons making it worth staying here. The manager Thomas will go out of his way to help you out and is a pleasure to deal with. Puts you in a good mood for your holiday / trip. Can set up good trip deals within vietnam and plenty of handy advise. The rooms are very clean and more than adequate. Highly recommended.
- Alex, Melbourne Australia.

Stayed May 2014, travelled as a couple
Helpful?
1 Thank alexander8899
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HanoiCrystal H, Manager at Hanoi Crystal Hotel, responded to this review, 27 May 2014
Dear Mr Alex,

We are very appreciated that you took the time to post a review about the staying with Hanoi Crystal Hotel. We understand that good location is not enough to make the success in our business, but also the services, so we day by day always try to improve and need more feedback from clients.

Our General Manager Mr Thomas Nguyen are willing to help the clients with their tour or their concern from smallest details and would like to send his grateful words to your comments.

Don’t forget to be back our hotel for the next trip in Ha Noi. You are always warmest welcome.

Thank you and best regards
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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222 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Polish first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
Parisot, France
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 7 May 2014

We took a package including two nights in this hotel. We travelled as a group of 4. All staffs are really friendly and helpfu
I'm glad to be here. I really appreciate the warm welcome I have received.

  • Stayed October 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Nsengxeu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HanoiCrystal H, Manager at Hanoi Crystal Hotel, responded to this review, 27 May 2014
Dear Sir/ Madam,

Thank you very much for choosing Hanoi Crystal Hotel on your trip through Vietnam and for submitting a review about your visit. We wish you happiness and health all the times.

We were very happy to learn that you had a memorable stay, especially the impression about our staff and services. We day by day, always try the best to make client satisfied. With your feedback, we will let whole team know and it will be big encouragement for them to keep forward to the best service.

Once again, thank you for your stay and we are looking forward to welcoming you back in the nearest future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hanoi Crystal Hotel

Property: Hanoi Crystal Hotel
Address: 9A Hang Thung Street | Hoan Kiem, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Wheelchair access Airport Transportation
Hotel Style:
Ranked #49 of 601 B&Bs / Inns in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Hanoi Crystal Hotel 3*
Number of rooms: 29
Official Description (provided by the hotel):
A Welcoming Stay in the Heart of Central Hanoi Our property is featured with 29 decent and stylish rooms, unique with friendly and attentive service demonstrated by our professional and genuinely dedicated team.With our Central Hanoi location being one of our proudest assets, just 2 minutes walk away from Hoan Kiem Lake (the Sword returned Lake), close to many tourist attractions and the central business district. You are moments away from the heart of this historic and romantic city. Steeped in history, you can take time to wander and explore the diverse cultures and atmosphere that only Hanoi life can offer, and at the end of the day, let us offer you the very best in relaxation. All in all, we are proud to be the ideal place for astute travelers whether you are visiting Hanoi for leisure or business. ... more   less 
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