I wanted to express my appreciation for the superior service I received during my stay at the Crystal Hotel.I'm could see from day one that the hotel service has a great quality, both because of its comfortable and appropriate facilities, as well as service and constant concern for our comfort. (especially for being aware of our requirements). Front office manager name "Bella" were very helpful and deserve a great deal of praise for her excellent customer service. such a Sweet Girls ....Good job !!
Thanks for your staff for making my stay a great one - I will definitely be staying with the Crystal Hotel again.
- Official Description (provided by the hotel):
- A Welcoming Stay in the Heart of Central Hanoi Our property is featured with 29 decent and stylish rooms, unique with friendly and attentive service demonstrated by our professional and genuinely dedicated team.With our Central Hanoi location being one of our proudest assets, just 2 minutes walk away from Hoan Kiem Lake (the Sword returned Lake), close to many tourist attractions and the central business district. You are moments away from the heart of this historic and romantic city. Steeped in history, you can take time to wander and explore the diverse cultures and atmosphere that only Hanoi life can offer, and at the end of the day, let us offer you the very best in relaxation. All in all, we are proud to be the ideal place for astute travelers whether you are visiting Hanoi for leisure or business. ... more less
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