Very friendly staff ! If we needed any thing we just needed to ask and they would look for an answer or a solution, amazing !! They did not make a problem about the trip we made to Halong Bay so we get a refund for the night that we were not here !
We met mister Thomas here and he was so kind to make an open tour around Vietnam for us and this for good price ! He and his staff booked everything for us : nighttrains, taxis, airplains, hotels, tours...We even got a cellphone to use along our trip and we can call him night or day...
The crystal hotel is situated in the middle of the old town of Hanoi and has nice and clean rooms! The breakfast buffet is also good !
- Official Description (provided by the hotel):
- A Welcoming Stay in the Heart of Central Hanoi Our property is featured with 29 decent and stylish rooms, unique with friendly and attentive service demonstrated by our professional and genuinely dedicated team.With our Central Hanoi location being one of our proudest assets, just 2 minutes walk away from Hoan Kiem Lake (the Sword returned Lake), close to many tourist attractions and the central business district. You are moments away from the heart of this historic and romantic city. Steeped in history, you can take time to wander and explore the diverse cultures and atmosphere that only Hanoi life can offer, and at the end of the day, let us offer you the very best in relaxation. All in all, we are proud to be the ideal place for astute travelers whether you are visiting Hanoi for leisure or business. ... more less
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