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“Excellent hotel with excellent staff!”

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Rising Dragon Hotel
Ranked #114 of 580 Hotels in Hanoi
Certificate of Excellence
Newcastle, United Kingdom
Level Contributor
11 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Excellent hotel with excellent staff!”
5 of 5 bubbles Reviewed 7 February 2014

This hotel was excellent! Rooms were very comfy, clean with a great shower, ac, tv and very fast wifi. Really good location in the old town and walking distance from everywhere in hanoi! Great breakfast and lovely restaurant called 'new day' a few minutes walk away.

The hotel at this hotel really made it. They were all so help and friendly. Tracy on the travel desk was fantastic! really nice and helpful and constantly recommending places to eat and see. She arranged a fantastic halong bay tour for us and was constantly there to help! We even got a free upgrade on our last night!!

Highly recommend the rising dragon for everyone!!

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank emily b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Media R, Manager at Rising Dragon Hotel, responded to this review, 9 February 2014
Dear Emily,

Thank you so much for taking your time to share your experience regarding your stay at Rising Dragon hotel.
I am so delighted to hear that our service and facilities have been up your expectation. Your kind words will be passed on the entire staff to encourage them continuously keep up their good job.

We are looking forward to an opportunity welcoming you back!

Kindly regards,

Tracy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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815 reviews from our community

Traveller rating
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    16
See reviews for
115
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Vietnamese first
  • Any
English first
Level Contributor
58 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
5 of 5 bubbles Reviewed 6 February 2014

Stayed at this hotel for 7 days and it was great. Very friendly, helpful and professional staff and tidy rooms that were made up daily without fail. My room was equipped with a nice comfy double bed, powerful hot shower, fast reliable wi-fi, cable tv, air-con, hairdryer and toiletries. To my surprise this hotel even had an elevator! Location is perfect, great restaurants and bars only minutes away.The Market and Hoan Kiem Lake is 8-10 mins away on foot. The Staff can help you with any type of tour and will make best suggestions if you are on a budget. Special Thank You to Anna for organising everything and making me feel very welcome. Breakfast was included in the price and was more than adequate. Would not book any other hotel in Hanoi. (Solo traveler) Dave

  • Stayed February 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank whooshbang
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Mumbai (Bombay), India
Level Contributor
45 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
5 of 5 bubbles Reviewed 5 February 2014

Hi,

Travelled in Dec 2013.

Location: Old quarter...awesome place to stay, everything is close by from water puppet theatre to other historial / religious sites and the lake Haon Kiem. Upteem restaurants and bars around this hotel.

Staff: Tracy is extremely efficient ...had exchanged over 60 emails with her and she patiently responded. Very helpful too for guiding on city info.

Rooms: Pretty clean, slightly small but very manageble

Breakfast: Nice coffee, couple of good options like banana pancake, eggs etc

Price: Great for what they offered. Its probably one of the lowest prices you can get in Hanoi

Other tours: Booked Galaxy Premium Cruise with them which was fantastic (new cruise). The Tam Coc tour was also super, the guide (Thao) took us to some offbeat places which saved time and the tourist rush.

Stayed December 2013, travelled with friends
Helpful?
Thank GargiPareek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Media R, Manager at Rising Dragon Hotel, responded to this review, 9 February 2014
Dear Gargi,

It is always rewarded to learn that our guests has been satisfied totally with our service. Thank you for taking time to share your review on Tripadvisor and we hope your next visit will be as pleasant as the previous one.

Kindly regards,

Tracy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 2 February 2014

We stayed at the Rising Dragon at the last minute as the hotel we had been staying at was booked out and we were enjoying Hanoi so much we wanted to stay an extra night.
It was a great all around experience. We arrived before check in, so the friendly staff sat the four of us down with hot drinks and ran us through everything close by etc, at this point the lovely receptionist made it known that we had booked one of the small rooms and that she would recommend us to upgrade. As it was only for one night and we had an early flight the next day, we didn't worry.
Once we arrived in the room, I can see why she recommended the upgrade. It was small. But we had been fairly warned and it didn't phase us in the least. The room was clean, nicely decorated and had a good hot shower!
The staff even arranged to pack us a breakfast because we were leaving before the buffet started - however we forgot to collect them.
The only thing is I wouldn't worry going to their sister hotel's rooftop restaurant. It was nice but nothing spectacular - very westernised food which isn't what we, personally, were looking for and probably the most expensive meal we had while in Vietnam.
ps. Always pack earplugs when travelling in Asia

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Shanmbc
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Sydney, Australia
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed 1 February 2014

Staff were extremely helpful and organising our short stay in Hanoi. Rooms are quite small but very clean. Great value for money. Were able to provide advice with tours. In between 2 tours we had organised, the hotel allowed us to use there shower and eat breakfast for free even though we were not checking in.

  • Stayed March 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Ryan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Media R, Manager at Rising Dragon Hotel, responded to this review, 9 February 2014
Dear Ryan,

Thank you for spending time writing this wonderful review of our hotel. We are so happy to hear that you enjoyed our facilities and services. Your satisfaction is our utmost desire.

Once again, thank you for choosing us and we look forward to welcoming you back soon.

Kindly regards,

Tracy
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
27 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
3 of 5 bubbles Reviewed 31 January 2014 via mobile

Bad start as we had arranged a private car transfer from
the airport as suggested by the hotel as many taxis are unsafe especially at night. We had travelled 16 hours, we arrived at Hanoi airport at midnight with no car and after calling them for an hour- still no car! We had to get a taxi in the end and thankfully no issues. Hotel was very sorry and put us in a nicer room which was good however second night in we went out for a few drinks at night and came back to a locked up hotel! The night manager was fast asleep and we had to ask for the help of surrounding hotel staff to wake him up and get us in the hotel- scary! Tracey on the front desk was fantastic. Many good hotels for a similar price in the area so would look around.

Stayed January 2014, travelled with friends
Helpful?
Thank Mmk73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Media R, Manager at Rising Dragon Hotel, responded to this review, 9 February 2014
Dear Matthew,

Thank you so much for taking your time to share your review regarding your recent stay at Rising Dragon hotel.

Since guests satisfaction is our utmost desire; your feedback is very important to us. Please allow us to express our sincerest apologies for any inconvenience caused. That you arrived in Hanoi on the 1st day of the New Year made it not easy to arrange the pick up, in addition, your reservation was only about 2 hours before your flight. How smart you were when you called the hotel then so that we could give you some notification about the taxi.
The night receptionist has been reprimanded. Please rest assured that we have thoroughly reviewed and paid attention to this matter to avoid repeated occurrences.

We are looking forward to welcoming you back and making your stay more pleasant than the previous one!

Kindly regards,

Tracy
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
5 of 5 bubbles Reviewed 31 January 2014 via mobile

On our trip in Vietnam for a month, this hotel was the best of them all. Great location in the middle of the Old Quarter in Hanoi. The staff was more than helpful and kind, making us feel very welcome. The rooms are nice and clean. Some of them with balcony and great view to the street. There are plenty of breakfast dishes to choose from, both Vietnamese and Continental.

Stayed January 2014, travelled with family
Helpful?
Thank nweldingh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rising Dragon Hotel

Property: Rising Dragon Hotel
Address: 61 Hang Be St | Old Quarter, Hanoi 10000, Vietnam
Region: Vietnam > Hanoi
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Room Service Shuttle Bus service Suites
Hotel Style:
#46 Family Hotel in Hanoi
#48 Romantic Hotel in Hanoi
Price Range (Based on Average Rates): £
Number of rooms: 25
Official Description (provided by the hotel):
Description of Rooms/Suites: Our hotel boasts large smoking and non-smoking rooms, some of which have beautiful balconies overlooking the Old Quarter and large bathrooms with bathtubs. Each deluxe and standard room in our safe and quiet building has air conditioning and hot water.Amenities: The on-site restaurant has a wide menu for breakfast, lunch, and dinner. Guests are provided with a free continental breakfast as part of their stay. Wireless internet is available, as are computers in our hotel lounge. ... more   less 
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Also Known As:
Rising Dragon Hanoi
Hotel Rising Dragon

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