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“Disappointing” 2 of 5 bubbles
Review of Moon View 2 Hotel

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Moon View 2 Hotel
Ranked #235 of 578 Hotels in Hanoi
hanoi
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Disappointing”
2 of 5 bubbles Reviewed 9 May 2011

I don't like to diss hotels but this is an exception.
I have assessed this hotel on basis that it is marketed as a 3 star. So being realistic should not expect top end luxury but something lower down the scale.
Even making that allowance, this place is not up to it. Air conditioning not working in one room which is important when the outside temp is around 32-34. A replacement room was sought with operative air cond. We found we had to move bed to avoid condensation dripping from air cond unit. Other room clean and spacious and air cond but fronting onto busy intersection, the noise levels were right up there, even through double-glazing.
To be fair, staff were nice and it is pretty central.
But, regretfully, I would have to recommend that if possible you avoid this hotel.

  • Stayed May 2011, travelled with family
    • 1 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
Thank tepuke48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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136 reviews from our community

Traveller rating
    43
    74
    12
    7
    0
See reviews for
25
42
17
10
Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Mandurah, Australia
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
3 of 5 bubbles Reviewed 24 April 2011

My wife and I stayed at the Viet Hotel for 14 days. Over that time we found the staff to be helpful, cheerful and pleasant at all times. We thought that the fresh fruit basket provided each day, free of charge, was a unique and wonderful touch. The Conierge, who arranged our tours, was considerate and knowlegable and the guides provided spoke excellant English. The menus were interesting and well prepared. The room was comfortable and well serviced.

Of special pleasure was a birthday present given to my wife by the hotel.

I would recommend this hotel to everyone.

Room Tip: Ask for a Special Double w/- a Queen size bed.
See more room tips
  • Stayed April 2011, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank eddiemurphy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Moscow, Russia
Level Contributor
4 reviews
4 of 5 bubbles Reviewed 1 April 2011

As my main intention in Hanoi was to see the city I had chosen a modest hotel and stayed there only limited time. I was quite satisfied with the food, service and conditions. Most of all I liked the personnel who helped me in every way to fulfill my main aim (to see Ha Noi and Ha Long).

  • Stayed January 2011, travelled solo
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Vladniklis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Pinon Hills
Level Contributor
3 reviews
4 of 5 bubbles Reviewed 7 March 2011

The rooms were nice with complimentary water. Travel agent was extremely helpful.

  • Stayed January 2011, travelled solo
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank Fernando C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Oslo, Norway
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed 1 March 2011

Very helpful, fluent english speaking receptionist which is rare in Vietnam. Great location in the old quarter with direct access to shops, restaurants. Other attractions within walking distance if you dare (the scooter traffic and air pollution is crazy - beware). Several computers/Wi fi easily accessible and free of charge.

  • Stayed February 2011, travelled with family
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank ReduceAirPollution
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wollongong, Australia
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 bubbles Reviewed 10 February 2011

We stayed in the Viet Hotel for 4 nights. It was a nice hotel, located just above the Old Quarter in Hanoi. It was a nice hotel and the staff were great. The restaurant was average to eat at, but there are plenty of great places to eat within walking distance. The buffet breakfast was quite good, but we had dinner there on the first night, which was a mistake. The food was basic and quite pricey. The hotel organises some really good tours, we did the Ha Long Bay (1 night and 2 days) which was great and we also did Hoa Lu which was really cheap and quite an experience. We advise not to book through websites other than their own and pay on arrival as we got a significant discount on arrival. Overall it was a really good hotel, but the price was a little steep considering other options in the Old Quarter.

  • Stayed January 2011, travelled with friends
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank Aaron H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Singapore, Singapore
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 26 January 2011

The hotel has a REALLY cosy lobby and rooms. The rooms were wood-lined while the aisles outside the room were carpeted (nice touch). The carpets were in beige and the walls were painted white, which was a rather soothing colour combination in my opinion.

Rooms came with cable tv, free complimentary instant ice lipton tea packets and fruits. My room was a corner room so we had a nice view of the street scene, though some may find it a little noisy.

The lobby has 4 computers and a shoe cleaning machine that were free for usage. Vietnam English newspapers can also be found at the lobby.

Location wise, it was a short 5 minutes walk to the north side of Dong Xuan Market/Night Market. Pity that it is not located right in the heart of the old quarter.

Overall, this hotel is REALLY GREAT and WORTH IT if you're planning to stay in Hanoi for 1 NIGHT OR MORE!

  • Stayed December 2010, travelled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
Thank WengGuan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Moon View 2 Hotel

Property: Moon View 2 Hotel
Address: 61 59, Hang Than, Ba Dinh, Hanoi 100000, Vietnam (Formerly Hanoi Viet Hotel)
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #235 of 578 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Moon View 2 Hotel 3*
Number of rooms: 33
Official Description (provided by the hotel):
Situated in the Old Quarter of Hanoi capital city, just minutes walking distance to Hoan Kiem Lake- an entertainment, attractions and convention business hub, as well as Dong Xuan market – the longest-live market since ancient time in Capital and a shopping paradise, Hanoi Viet hotel is the ideal choice for both travelers and businessmen who visit Hanoi. Hanoi Viet hotel will satisfy travelers with friendly and helpful service crew who have experienced in meeting and anticipating customer needs. ... more   less 
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Also Known As:
Viet Hotel Hanoi

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