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Moon View 2 Hotel
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Reviews (140)
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Reviewed 4 March 2014

The hotel is clean, location is good, breakfast is also delicious! The staff is very friendly and attentive. The front desk are is helpful in suggesting places to visit and food to try. Room service is very quick, and the serving is generous. Great tasting Beef Noodles. Beds are comfy and big.

My flight back to Singapore was 8am and had to leave before they start serving breakfast. The guy at the front desk knew about it because I took the package. They have a record of my length of stay. When I checked out, they gave me my breakfast in a takeaway package! I definitely recommend this hotel!

  • Stayed: February 2014
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1  Thank vanillafreak13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Tuan V, Public Relations Manager at Moon View 2 Hotel, responded to this reviewResponded 7 March 2014

Dear sir/madam.
On behalf of Moon View 2 management team and all the staffs, we are really appreciate your review for our hotel on Trip Advisor. We are really please that you have a pleasant time with us and we hope we can see you soon in the future.Thank you

Regards,
Minh Tuan Vo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 December 2013

Central hotel with super friendly staff who have excellent english. Five minutes from central markets and ten minutes to the lake. We stayed here over Christmas and were invited to the Christmas party which was great fun and really helped those of us who were missing home. Rooms are well appointed and clean with comfy beds. Bathroom is clean but very dark. Only niggling things were that the kettle didn't work in our room and we had to ask twice for it to be replaced.

  • Stayed: December 2013
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Thank sheps12345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2013

We stayed 4 nights at the moon view 2 hotel in november and found it to be a great experience. The staff are very helpful in pointing out restaurant and other general questions. Breakfast spread is good. Rooms are good n decent shower facilities. Location a bit far from the lake but can walk there. Beds are huge as well!:)

  • Stayed: November 2013
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Thank Jantan87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 13 November 2013

Our group of 15 went to Hanoi, Vietnam. We arrived at about 1 or 2AM and was really hoping to get a good hotel for a good night's rest after the late flight. Though we were pre-booked already by our friends who were waiting for us in Hanoi, they told us not to raise our expectations too high. And so we did. Our bus took some turns and short cuts is some narrow alley which was not really pleasant to the eyes and it got us worried already about the kind of hotel we were booked. When we arrived, it was a relief as the lobby, though small, was lighted and that gives you a certain kind of comfort or security. The staff were polite and kind. When we were ushered to our room, it was a great surprise --- the room was big, clean, with a ref and complimentary coffee and water. The bathroom was all the more a relief because it was modern and clean and most of all there was a water bidet. You bet we had a good comfortable rest before our tour a few hours later. Breakfast was surprising the Pho was good and yet it was a hotel..... the buffet was not that grand but it was filling. I have recommended this hotel to my friends. Our tour of Hanoi made it all the more memorable and fun.

  • Stayed: December 2012, travelled with friends
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Thank Pinky C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 March 2013

This hotel has changed the owners (?) and has become Moon View Hotel now. We stayed here for two nights in a deluxe room upon our arrival to Vietnam. The staff was friendly and helpful, and we were surprised to see a portier in such a small hotel which seemed a bit over the top. The room was OK, the bed was large and rather comfortable. There were even some flowers in the room. Two small bottles of water were provided free of charge daily. There were also a TV (60+ channels) and a safety box. The main drawback was the bathroom - it was rather small and cramped, and many things did not make any logical sense. For example, the washbasin was too far away from the tap, so the water would spill all over and drip on the floor. Our room also had unexpected surprise automatic wake-up call that was probably programmed by the previous inhabitants and would set off at 6:50 two mornings in a row. The breakfast was rather good. They had fresh fruits and vegetables, some local and western fare + an opportunity to order omelette and noodle soup to be prepared. The dining room also had an outside terrace with some interesting views of the neighbourhood. We could hear some street sounds in our room, but they did not disturb us too much. Location was within a walking distance to the main sights, at least for us.

  • Stayed: February 2013, travelled as a couple
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1  Thank Expotition
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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