It dosent matter how spacious a hotel is if they dosent have good atmosphere, This hotel has it all. First of all, faboules staff. They are so helpfull and pleasant and nothing seems to be to big a problem. Location is great in old quarter. Our room was small, but clean and well maintaned. Restaurant had very good kitchen and served delisious food. Breakfast was simpel but it was fresh and well prepared what was served. I will really recomend this hotel to other travellers. We had an issue with taxi service provided by the hotel. The where 20 min late for pickup at airport and when going back to the airport it was 50 min late. We hardly reached our flt out of Hanoi. The hotel refunded the taxi bill but its really not about the 18 usd. It put us in a really stressfull situation. I hope the Managment will change the routines here and never let guests wait for a pickup.
- Official Description (provided by the hotel):
- Surrounded by the buzz of Hanoi's Old Quarter, the eco-friendly Essence d'Orient Hotel & Spa has built a reputation as one of the city's top boutique hotels. Great location, elegantly simple rooms with a Vietnamese touch and an obsession with service are the hallmarks of our hotel, which, despite its small size, offers most of the services of a five-star hotel. The awarded Essence restaurant & Essencia Spa opens daily to serve you. ... more less
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