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“excellent friendly hotel”
Review of Queen Hotel

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Queen Hotel
Ranked #229 of 588 Hotels in Hanoi
Sydney
Level 4 Contributor
38 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“excellent friendly hotel”
Reviewed 21 April 2012

Great location, great staff (friendly and very helpful) and quirky! Reasonably quiet room in a very noisy district. grab yourself a free postcard from the front desk and utilise the map on the back. Close to lots of restaurants and bars. I would gladly stay there again.

Room Tip: We had room 702...no complaints at all
See more room tips
  • Stayed April 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Newtowneel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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69 reviews from our community

Traveller rating
    32
    26
    9
    1
    1
See reviews for
5
38
9
2
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (13)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Sydney
Level 3 Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 13 April 2012

Small hotel, great location, clean and comfortable. Air conditioners, hot water and lift worked at all times. Best pillows i've ever had in a hotel. We came and went over 7 days and it was like coming home each time. The staff here were so helpful and friendly and nothing was too much trouble. Although only a quirky little hotel with lots of antique bikes, clocks etc everywhere we had by far the best experience here than any other hotel we stayed at in Vietnam. Would definitely stay here again the staff made it a memorable stay.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank SydneyEliza
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rochester, United Kingdom
Level 4 Contributor
37 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 30 March 2012

Hogel very convenient. Arrived very early about 930am and they let us have our room which was great. Mad mopeds in corridors! Room very large with little balcon. Overall definitely recommend and the lift worked OK except when power cut.

Room Tip: We had 502 at the back which was quiet
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  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
1 Thank Joringer
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
NYC
Level 3 Contributor
11 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 March 2012

I remember having to walk up these steep stairs that took forever just to get from one floor to another. Although I haven't been there for two years. I doubt that the lift works now.

Also, they have only one computer for the whole hotel that's quite small. But the rooms are nice, air conditioned, not incredible large but good. If I were to go to Hanoi again, I would stay in this hotel again (it's a small, clean, local hotel - so don't expect anything big).

  • Stayed April 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank veronicamorali
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamburg, Germany
Level 5 Contributor
49 reviews
37 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 7 March 2012

The hotel is located in the crowded city centre of Hanoi. The staff is very friendly and helpful. The air-conditioned rooms have a size which is ok for the location and price and are furnished as travelers would expect an Vietnamese furnished bedroom. ;-) The breakfast can be varied by your own and is tasty. The laundry service is quick and our clothes were very clean and ironed. In the hotel WiFi is available. Because the hotel is located in the crowded and noisy centre of Hanoi the city sound can also be heared in the room. Our room was in the 5th floor to the front of the street but we could sleep well and had a pleasant stay.

  • Stayed March 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Denis S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Goirle
Level 4 Contributor
36 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 6 January 2012

The rooms were well furnished, beds were excellent. Funny decorations with antique mopeds in the cooridors and an extensive collection of clockworks in the breakfast room. Personnel was very friendly and helpfull. Excellent for those that are bored with standard hotels. Location in the heart of Hanoi's old city could not be better.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank GertGoirle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
England
Level 4 Contributor
30 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 3 November 2011

We were in and out of the Queen over a couple of weeks, staying 7 nights in total. Staff were great, hard-working, conscientious and could not be more helpful. The fabric of the hotel doesn't quite come up to their performance however. The lift never worked and the stairs are evilly steep, and the hot water came and went at whim. Nice rooms at the back, very quiet and an excellent location overall.

Room Tip: Go for rooms at the back - Hang Bac is a very busy street 24 hours a day.
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  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank schtum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Queen Hotel

Property: Queen Hotel
Address: 65 Hang Bac Street | Hoan Kiem District, Hanoi, Vietnam
Region: Vietnam > Hanoi
Amenities:
Free Breakfast Children Activities (Kid / Family Friendly) Room Service Airport Transportation
Hotel Style:
Ranked #229 of 588 Hotels in Hanoi
Price Range (Based on Average Rates): £
Hotel Class:3 star — Queen Hotel 3*
Number of rooms: 10
Reservation Options:
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Also Known As:
Queen Hotel Hanoi

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