Just stayed two nights with whole family (2 adults + 3 kids under 12 yrs) and really enjoyed the stay in this great hotel. Since we arrived till we left the hotel, personnel's service was excellent. Always with great attitude and nice smile give really good image of hotel's team. And not just an image, but the service was simply super!
We stayed in the 2 bedroom residence room in the last "island", and we really recommend those rooms to make your stay very pleasant. The location of the hotel is ok, few restaurants and shops around and just 10 minutes taxi drive to the centre of Hanoi. Water park was a positive surprise for us! We expected less reading previous comments, but kids really liked that and being almost only foreigners you feel funny. :)
We had lunches and dinners outside of the hotel in few places, but we also recommend to try & taste hotel's own dinner buffet. Lobsters on the table were nice & tasty! ;)
During our stay hotel even solved one cheating case of the taxi. This taxi was taken in the front of the hotel, and the personnel took this case really seriously, found the driver and returned the cheated money next day.
Once just positive things! :) Thanks for IC Hanoi for the good job - and hopefully see you soon once again!
- Official Description (provided by the hotel):
- The new InterContinental Westlake Hanoi overlooks the 800-year-old Golden Lotus Pagoda on Hanoi's largest lake. It is the only hotel in Vietnam to be featured on CondÃ© Nast Traveler s 2008 Hot List, garnering the honour for a sublime waterfront locale. The historic city centre is within a 10-minute ride, as is a wide range of shopping and cultural venues. The hotel is just 40 minutes by taxi from Noi Bai International Airport. ... more less
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- Also Known As:
- Intercontinental Hanoi Westlake Hotel Hanoi