A fantastic boutique hotel in the old quater, just 10 minute walk to Hoan Kiem Lake. The staff were extremely friendly and helpful and made you feel very welcome. It felt like you were getting personalised attention and were the only guests staying there. Rooms are not large, which is to be expected, but they are elegant and well appointed. The provision of a wifi laptop in your room at no extra charge was a real bonus. This hotel offers 5 star service at 3 star prices. Highly recommended.