The long time manager of the Hanoi Elegance Sapphire has taken over the hotel and it now has a new name. I have been staying at this hotel since my first trip to Hanoi in 2008 and have always highly recommended it and continue to do so under the new management. If available I book a Junior Suite (has a small terrace) but if not the standard rooms are just fine. This is a wonderful location, the hotel is a great value for the money, and the staff is extremely helpful and accommodating. I arrived on the "new" hotel's third day of business and found (other than the new owner/manager) that the staff was also all new. They were still in a learning phase so service was not quite 100% yet, but this was not due to a lack of trying. The new staff was very eager to please and I am sure that within a month or two they will be at 100%...this is not a criticism, just an observation and should not be seen as a reason to go elsewhere.
- Official Description (provided by the hotel):
- Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated team, providing you a comfortable & memorable stay. Staff can speak multiple language ... more less
- Reservation Options:
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- Also Known As:
- Elegance 3 Hotel Hanoi
- Elegance 3 Hanoi