we are group of 6 young traveler from Malaysia...
we were surprise that the service provided by the staff was super excellence! Credit to 2 beautiful lady at reception counter especially miss Thu...who always smile and very helpful. we noticed she works from 7 am till 7pm..(super tiring). she s not only responsible for common receptionist job like (check in room,PR, etc) but help us on arranging taxi, tour, food, problem wt tour agency and even greet us at the entrance door every time we come back from shopping, dinner, etc...
the complimentary breakfast was lovely...especially the Garlic Bread....credit to mr cook!
the location was good, walking distance to the lake.
Laptop was provided in each room and strong connection Wifi....we really recommend the hotel to everyone... Congrats to receptionist team!
- Official Description (provided by the hotel):
- Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated team, providing you a comfortable & memorable stay. Staff can speak multiple language ... more less
- Reservation Options:
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- Also Known As:
- Elegance 3 Hotel Hanoi
- Elegance 3 Hanoi