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“Hotel included as part of trip to Ha Long Bay.”

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Hanoi City Palace Hotel
Ranked #116 of 597 Hotels in Hanoi
Certificate of Excellence
Reviewed 4 December 2013 via mobile

Staff are friendly and helpful. I had an experience where I had my bag with my passport go missing and the staff were helpful in letting me make calls overseas to organise help. Without that and the free wi fi I'd be more of a pickle.
Thanks to the great Reception staff making a stressful situation more manageable.

Stayed: December 2013, travelled with friends
Thank shinta5150
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Reviewed 3 December 2013

We recently stayed at Hanoi City Palace for two nights and another night on our return to Hanoi. It is a wonderful hotel. Excellent customer service from the hotel staff- very helpful and informative. The hotel is set out beautifully and is extremely quiet.
A definite accommodation for anyone travelling through Hanoi.

  • Stayed: November 2013, travelled with family
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Thank H0lly48
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 December 2013

We recently stayed here for four nights. All of the staff are extremely helpful and very friendly. The hotel is very clean and quiet. The location is great - We walked to every site in Hanoi that we wanted to visit.

  • Stayed: November 2013, travelled as a couple
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Thank AndyWail
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2013 via mobile

Lovely hotely. Very good location in the middle of Hanoi. Excellent service. All members of staff were professional, friendly and very polite. Nothing was too much trouble for them. Would definitely recommend this hotel.

  • Stayed: October 2013
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1  Thank Deb12333
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 29 November 2013

Recommended hotel in Hanoi Old Quarter. Very helpful and welcoming staff, always attentive to your needs. Pretty reception area and a comfortable restaurant area for breakfast. No complaints about the room which was clean and in very good condition. I would have no hesitation staying here if I was to return to Hanoi.

  • Stayed: November 2013, travelled with friends
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Thank Peter M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2013

Unbelievable Quan and his staff were amazing professional,polite and punctual ,this place gives a new meaning for outstanding .The breakfast I had was great I had the chicken noodle soup it was lite and extremely tasty.All I can say is thank you for the experience.

Stayed: November 2013, travelled solo
Thank Sean K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 28 November 2013 via mobile

Hanoi City Palace gave us a very warm welcome to Vietnam, the staff are very attentive and friendly throughout our stay. The room was spacious and clean, and had all the amenities of a modern hotel. What impressed us the most was that they allowed us to store our bags over the weekend after we had checked out, and once we returned from our cruise offered us a shower and a complimentary cup of tea. A great location to explore the old quarter, good omelettes at breakfast. Highly recommended.

Stayed: November 2013, travelled as a couple
Thank JustTravelling82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Hanoi City Palace Hotel

Address: 106 Hang Bong Street, Old Quarter | Hoan Kiem Dist, Hanoi 10000, Vietnam (Formerly Hanoi Elegance Sapphire Hotel)
Region: Vietnam > Hanoi
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Wheelchair access Airport Transportation
Hotel Style:
#15 Business Hotel in Hanoi
#20 Family Hotel in Hanoi
#29 Romantic Hotel in Hanoi
#46 Spa Hotel in Hanoi
Price Range: £27 - £41 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hanoi City Palace Hotel 3*
Number of rooms: 18
Official Description (provided by the hotel):
Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated team, providing you a comfortable & memorable stay. Staff can speak multiple language ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Asiatravel.com Holdings, TripOnline SA, Evoline ltd, 5viajes2012 S.L. and getaroom.com so you can book your Hanoi City Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Elegance 3 Hotel Hanoi
Elegance 3 Hanoi

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