Staff are friendly and helpful. I had an experience where I had my bag with my passport go missing and the staff were helpful in letting me make calls overseas to organise help. Without that and the free wi fi I'd be more of a pickle.
Thanks to the great Reception staff making a stressful situation more manageable.
- Official Description (provided by the hotel):
- Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated team, providing you a comfortable & memorable stay. Staff can speak multiple language ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Asiatravel.com Holdings, TripOnline SA, Evoline ltd, 5viajes2012 S.L. and getaroom.com so you can book your Hanoi City Palace Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
- Also Known As:
- Elegance 3 Hotel Hanoi
- Elegance 3 Hanoi