This was the first hotel we stayed at in Vietnam.
We received an amazing welcome from the staff who served a welcome drink and sat us down, gave us a map and took us through what to see in the city.
The room was clean and pleasant. Welcome fruit on arrival and a laptop in each room.
The standout thing about this place was the customer service from the staff, and especially the hotel manager. Nothing was too much trouble and they bent over backwards to make sure we were happy and comfortable.
We stayed at this hotel 3 times on our trip as we came and went on excursions from the city we couldn't have been happier.
If I were to offer one slight downside, the location is a few blocks further than others might be (15 min walk to the top of the lake), but this is a very minor point.
Would recommend to all. Great value.More
- Free Wifi
- Breakfast included