The quality of the attention given by staff to see to our needs exceeded our expectations. The Hanoi City Palace Hotel provides for a comfortable stay at a competitive price. The staff are very friendly and pleasant and were quick to provide assistance and answer questions. The room (family with balcony) was of a good size and we were pleased to note that a computer was made available for our use. Also, a fresh fruit basket was placed in the room each day. The bed was comfortable and a good night's sleep was had. The breakfast that was included was decent and filled our needs. I enjoyed the pancakes the most. The location is good and near shopping and tourist attractions. We used the hotel transportation to and from the airport and were pleased with that service as it offered an additional sense of comfort and safety. I would recommend this hotel to value minded travelers.
- Official Description (provided by the hotel):
- Best boutique hotel in the Old Quarter of Hanoi, with modern facilities served by a team of professional & dedicated team, providing you a comfortable & memorable stay. Staff can speak multiple language ... more less
- Reservation Options:
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- Also Known As:
- Elegance 3 Hotel Hanoi
- Elegance 3 Hanoi