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“One-day-trip Halong Bay with Kien”
Review of Swan Cruises

Swan Cruises
Certificate of Excellence
More attraction details
Attraction details
Recommended length of visit: More than 3 hours
Owner description: Our business direction are all our staff on boat will do all the best available to bring to the guests having a great time from beginning to conclusion, that’s also our business philosophy as deeply insight character of Swan which is god have been given.
Useful Information: Activities for older children, Bathroom facilities
Reviewed 3 weeks ago via mobile

We booked a one day trip to the Halong Bay on the waaay less touristic route 4 and it was absolutely worth it! Kien our guide was very friendly, funny and informative and spoke quite good english. The tour lead to a floating fishing village and a cave. Although the weather was bad at the start, the beautiful scenery and the missing other tourist boats was definitely worth it! I can highly recommend the company and our guide...

Thank Daniel K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HANG_SWANCRUISES, Public Relations Manager at Swan Cruises, responded to this reviewResponded 3 weeks ago

Hi Daniel K,

Thank you very much for your sharing about your excursion at Bai Tu Long bay with Swan Cruises. There is nothing better than the customer's satisfaction about our services. We are very delighted to know that you enjoyed every great moment during your trip with us. Your compliment about professional itinerary, helpful staffs have been shared with our team. All of us were also touched by your warm words.
Once again, thank you very much for sharing such a review which motivates us to continuously work hard with the only purpose of bringing the best services and experiences to our beloved customers. It absolutely gives us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest time .

All best wishes to you from Swan Cruises Team :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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"bai tu long bay"
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"tour guide"
in 307 reviews
"halong bay"
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"tom cruise"
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"day trip"
in 166 reviews
"great trip"
in 159 reviews
"squid fishing"
in 111 reviews
"one night"
in 146 reviews
"tai chi"
in 105 reviews
"crew members"
in 27 reviews
"amazing cruise"
in 29 reviews
"overnight cruise"
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"spring rolls"
in 34 reviews
"great guide"
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"food was amazing"
in 45 reviews
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A TripAdvisor Member
3
Reviewed 3 weeks ago via mobile

We decided to opt for the 2 days 1 night and our boat had 9 cabins, a dining area with a bar and roof terrace. The trip includes transfer from your hotel to Halong Bay. As with everything in South East Asia, this was late and the boat was delayed. Once at the dock we took a small boat to the larger boat and were welcomed by a very enthusiastic young crew with Tom in charge - who was great. The rooms were small, as you expect, but good enough for one night. We had a second floor double room with balcony and ensuite, superficially clean, especially for a boat. The itinerary is precise and leaves little room outside the schedule. We began with lunch on the boat, a short break and a great trip out kayaking and swimming in the beautiful bay. The water or beach weren’t great, but again pleasant enough for a short time. We returned to the boat for a quick shower and headed to the roof terrace for a sunset tea - including prawn crackers, fruit and a drink. Tea was served shortly after and, the quality and quantity were good, as were all the meals. The night was finished with some squid fishing, which was interesting but no squid were caught. The following day consisted of breakfast, checking out of the room at 9.30 (which was a little odd) a trip to an overcrowded cave, a cooking class then lunch. The experience was all in all nice and made by the pleasant company on board and our tour guide Tom. We did honestly expect more from the cruise itself, so manage your expectations for what you’ll get for your money. Nonetheless, Halong Bay and Bai Tu Long Bay are beautiful places and the best part of any of the of the cruises will be simply looking out the window. We wouldn’t advise opting for the 3 day 2 night option, as the itinerary seemed to be simply repeated.

Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HANG_SWANCRUISES, Public Relations Manager at Swan Cruises, responded to this reviewResponded 3 weeks ago

Hi our value guest,

Thank you very much for your sharing about your excursion at Bai Tu Long bay with Swan Cruises. There is nothing better than the customer's satisfaction about our services. We are very delighted to know that you enjoyed every great moment during your trip with us. Your compliment about professional itinerary, helpful staffs have been shared with our team. All of us were also touched by your warm words.
Once again, thank you very much for sharing such a review which motivates us to continuously work hard with the only purpose of bringing the best services and experiences to our beloved customers. It absolutely gives us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest time .

All best wishes to you from Swan Cruises Team :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Loved the scenery. The staff and the food was til notch.
Clean cabin and the cooking glass was fun

Thank Robert W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HANG_SWANCRUISES, Public Relations Manager at Swan Cruises, responded to this reviewResponded 3 weeks ago

Hi Robert W,

Thank you very much for your sharing about your excursion at Bai Tu Long bay with Swan Cruises. There is nothing better than the customer's satisfaction about our services. We are very delighted to know that you enjoyed every great moment during your trip with us. Your compliment about professional itinerary, helpful staffs have been shared with our team. All of us were also touched by your warm words.
Once again, thank you very much for sharing such a review which motivates us to continuously work hard with the only purpose of bringing the best services and experiences to our beloved customers. It absolutely gives us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest time .

All best wishes to you from Swan Cruises Team :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 3 weeks ago via mobile

Had a lovely overnight cruise with Swan Cruises and our do-it-all guide Hang! Make sure you request to be on Team Hang when you do your booking. Not only can she spin some nice stories about Vietnam but she’s also a Tai Chi leader and a Master Chef :-).

The wooden boat is comfortable and the food superb - the crew taking good care of you as it chugs through the rocky islands. Kayaking and caving and a swim in the sea are part of the itinerary.

Thank sahirns
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HANG_SWANCRUISES, Public Relations Manager at Swan Cruises, responded to this reviewResponded 3 weeks ago

Hi Sahirns,

Thank you very much for your sharing about your excursion at Bai Tu Long bay with Swan Cruises. There is nothing better than the customer's satisfaction about our services. We are very delighted to know that you enjoyed every great moment during your trip with us. Your compliment about professional itinerary, helpful staffs have been shared with our team. All of us were also touched by your warm words.
Once again, thank you very much for sharing such a review which motivates us to continuously work hard with the only purpose of bringing the best services and experiences to our beloved customers. It absolutely gives us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest time .

All best wishes to you from Swan Cruises Team :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Reviewed 3 weeks ago via mobile

Sweet boat, nice rooms, really cool tour guide, weather is a little rainy at times but that doesn't stop anyone from following the agenda....kayaking and scenery is outstanding...10/10.

Thank _nadia_sddq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
HANG_SWANCRUISES, Public Relations Manager at Swan Cruises, responded to this reviewResponded 3 weeks ago

Hi nadia,

Thank you very much for your sharing about your excursion at Bai Tu Long bay with Swan Cruises. There is nothing better than the customer's satisfaction about our services. We are very delighted to know that you enjoyed every great moment during your trip with us. Your compliment about professional itinerary, helpful staffs have been shared with our team. All of us were also touched by your warm words.
Once again, thank you very much for sharing such a review which motivates us to continuously work hard with the only purpose of bringing the best services and experiences to our beloved customers. It absolutely gives us great pleasure in taking care of you, and we all look forward to welcoming you back in the nearest time .

All best wishes to you from Swan Cruises Team :)

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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