Very friendly staff . They went out of there way to help you. Even going to exchange money for us on a Saturday when the banks were closed. The hotel is dated but clean. The buffet breakfast is just ok . Could be improved. They had a small pool but we did not go in. The street are very small in the old quarter and busy but the shops are little but cute. You will spend hours just browsing. The staff recommended places to eat get your nails done plus where to Ho to get prescription glasses done which mind were done in one day as we were flying out the next . Normally they would take 3 days as I have a strong script. It took about 10 m to walk to the lake which we spent abit of time there as it was more openness there . The beds were firm but comfortable . We had tea coffee a safe in our room and fresh fruit daily . The staff were excellent .