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PARKROYAL Saigon
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Reviews (675)
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All reviewsclose to the airportorchid clubpark royal hoteltan son nhat international airportgreat hotelminutes from the airportan overnight stayan early morning flightbusiness hotelfree shuttlenext morningshuttle serviceclub roomshort staylate checkoutnice poolseafood buffet
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372 - 377 of 675 reviews
Reviewed 15 November 2013

We were on a tour thru Cambodia and Vietnam in November 2013. We were part of a small group of Americans and Canadians. There were 15 in our party. We stayed at the Parkroyal in Saigon during our visit to that city. The accommodations were first class, the dining was excellent they have a seafood buffet each night and also menu selections are available. Their breakfast buffet was more the ample and had enough variety to please any traveler. While we were there a buddist wedding reception entertained us while the guests arrived. The location was convenient to get to the markets and we went to a water puppet show as well. Make that part of your visit, it is a Vietnam tradition and only seen Siagon and one other city. The cost is only $7 and it is entertaining,

Room Tip: We were on the second floor, it was quiet and away from the traffic. There was one drawback we found a roach in our room but it was only one and he died while in residence. It didn't bother us as they are common in humid countries. We found the whole hotel very clean and well kept
  • Stayed: November 2013, travelled solo
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Thank sharid1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this reviewResponded 26 November 2013

Dear Valued Guest,

Thank you for making the right choice of staying with us and most of all, thank you for your valuable feedback on your great stay with us. We are pleased to know that you enjoyed the scrumptious spread in our buffet lines as well as the total ambience of our hotel.

We look forward to being of service to you again on your next visit.

Sincerely,


Grace Agatep
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 13 November 2013

Comfy beds, nice pool though you had to walk through the lobby to get there. Free shuttle to downtown market – takes about 25 min. depending on traffic! Excellent room service food – pizza, club sandwich, burger. Very close to the airport. Soundproof though you can hear neighbours running their shower. Overall staff were helpful. We think that they shouldn’t charge as much for a late checkout as I’m sure many tour groups use this place. We paid 40. to stay until 6:00 which we needed in order to get some additional rest before leaving for the long journey home. The breakfast buffet was simply outstanding with an excellent variety including traditional food but also Italian and pho. We didn't go to the dinner buffet as it seemed pretty expensive. Overall, we see why tour companies use this place and would recommend.

  • Stayed: October 2013, travelled with friends
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2  Thank PalmerstononBrent
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this reviewResponded 26 November 2013

Dear Valued Guest,

It was a pleasure having you as our guest and thank you for your very good comments.
We only want the best for our guests as we ensure that you go back home with good impression of our hotel and memories of a great experience.

We would be glad to welcome you again on your next visit.

Sincerely,


Grace Agatep
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 November 2013

Nice hotel with good location for the airport but given the state of the city's traffic, not so good if you need to travel in and out of the centre a lot. In my two night stay the only food I sampled was the breakfast buffet which was fine from a European perspective. Massage staff very friendly and competent.

Stayed: November 2013, travelled solo
1  Thank tjp56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this reviewResponded 26 November 2013

Dear Valued Guest,

Thank you for your valuable feedback and we are pleased to know that you enjoyed your recent stay with us, in as much as we enjoyed serving you.

We would be glad to have you back in the hotel again on your next visit to Ho Chi Minh City.

Sincerely,


Grace Agatep
Director of Sales & Marketing

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 28 October 2013

You can make it from your plane, through immigration and customs, picked up by a hotel car (part of the room rate), get checked in and be in your room in 20 minutes(well it means with a carry on). You are met by a gracious staff who check you in rapidly. The rooms are spacious, comfortable and there is free wifi. Great breakfast buffet. If you decide to stay at the Park Royal while visiting the city, you are about 30 minutes from the central part of the city the hotel does provide a shuttle.

Room Tip: Ask for a room on the pool side of the hotel otherwise you will be facing one of the busiest thorough fares in HCMC.
  • Stayed: October 2013, travelled on business
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7  Thank Alain M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this reviewResponded 2 November 2013

Dear Valued Guest,

Receiving a perfect 5-star rating from our guests is absolutely heart-warming. We truly appreciate your time and effort to share your thoughts about your great experiences at our hotel. Our associates are so elated of your feedback and it inspires us all to continue delivering the best possible service that is expected of us.

Your comfort, convenience and satisfaction are always our priority because you deserve the best.

Thank you very much and we look forward to the pleasure of welcoming you back again soon.

Sincerely,


Grace Agatep
Director of Sales and Marketing

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Reviewed 28 October 2013

Excellent hotel with good service, friendly staff, clean and plush rooms. The reception on arrival was prompt, courteous, efficient and soon I was in my clean, tidy and well furnished room.
Internet Wi-Fi was excellent without much hazzle.The bar near the reception was efficient but did not serve any decent wine,The evening meal was very good with variety of sea-food, and local dishes. I did not render outside due to fatigue after long flight .
Overall it was a pleasant satay even though it was only a day and night.
Check-out was alsoi very easy and prompt .

  • Stayed: September 2013, travelled on business
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2  Thank Tony P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this reviewResponded 2 November 2013

Dear Valued Guest,

Thank you very much for giving us an excellent rating. We truly appreciate your nice comments of our hotel and it is great to know that you enjoyed your stay with us even for just one night.

We only want the best for our guests as we ensure that you go back home with great impression of our hotel and memories of a great experience.

It is our hope that we would be able to be of service to you again on your next visit to Ho Chi Minh City.

Sincerely,


Grace Agatep
Director of Sales and Marketing

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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