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“Good service & Close to Airport””
Review of PARKROYAL Saigon

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PARKROYAL Saigon
Ranked #48 of 458 Hotels in Ho Chi Minh City
Certificate of Excellence
Jeju, South Korea
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Good service & Close to Airport””
Reviewed 1 February 2014 via mobile

Wonderful place with great accommodation. The hotel is located five minutes away from Tan Son Nhat International Airport and Ho Chi Minh International Exhibition. Nice similing staff and excellent welcome drink mint cooler.

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danielchan2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review, 4 February 2014
Dear Valued Guest,

Thank you for taking time to share your comments and we are glad that you enjoyed your stay with us. Our people are truly our great assets and we continue to serve our guests the best we possibly can.

We look forward to being of service to you again soon.

Sincerely,


Grace Agatep
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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601 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (87)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Thai first
  • Vietnamese first
  • Any
English first
mumbai
Level 5 Contributor
96 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed 31 January 2014

Stayed here 1 week ago. Was very impressed by how close the hotel is to the airport. They sent a great car (Mercedes) to pick me up from the airport...checkin was really smooth and the room is nice with a great large and comfortable bed alongwith wifi, a table to work on and a nice sitting with a coffee table etc.! The food was really nice and the room service, front desk staff and the restaurant staff are really hospitable and take care of your every need. Very very efficient.
Only downside...they don't speak much English and the bathroom in the rooms are really small!

Room Tip: All rooms are fairly similar!
See more room tips
  • Stayed January 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dhruvmumbai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review, 4 February 2014
Dear Valued Guest,

We are extremely delighted to receive your very nice comments. Our people always ensure that our guests are well taken care of and that they bring back home great experiences staying in our hotel.

We would be very glad to welcome you again on your next trip to Ho Chi Min City.

Sincerely,


Grace Agatep
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Bergen, Norway
1 review
Reviewed 27 January 2014

breakfest good,boy philippin player mucsic very good,,,swimming pool good and gym good too
they waiting for you in airport mercedes if you book orchid room and happy hovers 6 to 8 pm if you are member orchid room

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Marek M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review, 4 February 2014
Dear Valued Guest,

Thank you for choosing us to be your home during your recent visit in the vibrant Ho Chi Minh City. It is our pleasure to serve you and we are very glad that that you enjoyed the service quality that was accorded to you by our hotel associates.

See you again soon!

Sincerely,


Grace Agatep
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Houston, Texas
Level 3 Contributor
13 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 12 January 2014

We stayed in a club room at the Park Royal for one night waiting for an early morning flight. The hotel is in a great location for the airport, the courtesy car service was very good and waiting for us on arrival. Everyone was very friendly and helpful - it was a nice "introduction" to Vietnam for us. We got breakfast to go in the morning when we checked out which is a great idea from the hotel . Only issue we had was with the cleanliness of the bathroom initially, but it was taken care of immediately. Would stay again for an airport stopover.

  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank CareyNN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review, 28 January 2014
Dear Valued Guest,

It was a pleasure having you as our guest. We truly appreciate your time and effort to share your thoughts about your experience at our hotel. Your comfort and convenience are always our priority and we shall continue delivering the best possible service that is expected of us.

Thank you very much for your patronage and we look forward to being of service to you again soon.

Sincerely,


Grace Agatep
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level 5 Contributor
51 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 11 January 2014

We booked this hotel because our flight out of Ho Chi Minh to Europa was early in the morning and this hotel is only 5 minutes away from the airport. The hotel has a shuttlle sevice to the airport, which is convenient, the rooms are nice, staff friendly and the price reasonable ! We also had a good meal in their restaurant. As alrady said, ideal if you want to be close to the airport.

  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kkleyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review, 28 January 2014
Dear Valued Guest,

Thank you for taking time to post your comments on your recent stay with us. It is great to know that you brought back home great memories of your great experiences at PARKROYAL Saigon.

It was a pleasure having you with us and we look forward to being of service to you again on your next visit.

Sincerely,


Grace Agatep
Director of Sales and Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo, Norway
Level 2 Contributor
9 reviews
4 hotel reviews
Reviewed 3 January 2014

A comfortable and well run hotel. A good choice for business travellers.
The restaurant is good. Fitness centre is small but well run. The staff is helpful. The coach service to downtown is a good feature. Recommended for getting into town as this may take as much as 1 hour.

  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank kristian g
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review, 5 January 2014
Dear Valued Guest,

Thank you for your valuable feedback and we are pleased to know that you enjoyed our comfortable room in as much as we enjoyed serving you.

We would be glad to have you back in the hotel again on your next visit to Ho Chi Minh City.

Sincerely,


Grace Agatep
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kuala Lumpur, Malaysia
Level 5 Contributor
66 reviews
45 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 23 December 2013

This hotel is located very near to Ho Chi Minh airport. So, if you are taking transit to other smaller towns in Vietnam by flight, this is your choice. It also provide pickup FOC from airport to this hotel.
The hotel is very well decorated and staffs are always provide service with smiles. I notice staffs also offer breakfast takeaway for those customer who check-out hotel before 6am.

Room Tip: Better pick the higher floor and not facing the main street although the sound proof in rooms are ok...
See more room tips
  • Stayed December 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Gopaltan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
graceagatep, Director of Sales and Marketing at PARKROYAL Saigon, responded to this review, 5 January 2014
Dear Valued Guest,

It was a pleasure having you as our guest. We truly appreciate your time and effort to share your thoughts about your great experiences at our hotel. Our associates are so elated of your feedback and it inspires us all to continue delivering the best possible service that is expected of us.

Thank you for your patronage and we look forward to the pleasure of welcoming you back again soon.

Sincerely,


Grace Agatep
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about PARKROYAL Saigon

Property: PARKROYAL Saigon
Address: 309B - 311 Nguyen Van Troi Street | Tan Binh District, Ho Chi Minh City, Vietnam
Phone Number:
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access
Hotel Style:
#7 Business Hotel in Ho Chi Minh City
#36 Luxury Hotel in Ho Chi Minh City
#39 Romantic Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): £
Hotel Class:4 star — PARKROYAL Saigon 4*
Number of rooms: 186
Official Description (provided by the hotel):
PARKROYAL Saigon is a 186-room hotel, the first atrium-style hotel in Ho Chi Minh City, conveniently located five minutes away from Tan Son Nhat International Airport. It is also within easy reach to Tan Binh Exhibition and Convention Centre (TBECC) and shopping areas such as Saigon Super Bowl, Parkson and Big C. PARKROYAL Saigon is the practical alternative to business and leisure travellers. All rooms from Superior to Suites offer complimentary high speed and wifi internet access. The Orchid Clubrooms offer Orchid Club Lounge access for complimentary afternoon and evening cocktails. Aside from the convenience of its location, PARKROYAL Saigon also offers guests a dining experience of both Asian and Western cuisines at the Garden Brasserie restaurant with a cool and refreshing view of our outdoor pool garden. Other facilities include a 300-seat ballroom, function rooms, Lotus Bar offering signature cocktails and wines for a relaxing evening and St. Gregory to indulge in a healthy lifestyle. ... more   less 
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Also Known As:
Parkroyal Saigon Hotel Ho Chi Minh City

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