I have stayed at Park Royal Hotel several times at other country, however, this time, I checked in to this hotel because the hotel I stayed in HCMC town District 1 is chaotic. I stayed here because of the safety as it is very near to airport.
To my surprise, the room quality was very good, and it was well thought, even the travellers adapter was prepared. Room was spacious, bathtub overseeing the bed, and it was luxurious.
I had a best sleep in the hotel, until when around 7:55am, I was waked up by the terrific shake and noise, they are doing kitchen renovation at 7:55am. I then contacted the front desk, telling them it was not acceptable at a 5 star hotel, and the renovation work starts at not even 8am. I was comforted that it will stop in 15 minutes, and it had really stopped after 15 minutes. but not for long, the work resumed, and it was really terrible as I am staying at 3rd floor, I get up and go for my breakfast.
I then noticed that a paper was left at the table, informing customer that the renovation work from 9am to 11am, followed by noon session, but it was totally not acceptable, 9am in a 5 star hotel, renovation?
The breakfast selection was good, with all the continent food across asia, it was great in fact. When i prepared to take my breakfast, I discovered that there is a hair at my fork. I politely asked the staff to replace one for me, and it was replaced, maybe due to the language barrier, they do not know how to apologise.
- Official Description (provided by the hotel):
- PARKROYAL Saigon is a 186-room hotel, the first atrium-style hotel in Ho Chi Minh City, conveniently located five minutes away from Tan Son Nhat International Airport. It is also within easy reach to Tan Binh Exhibition and Convention Centre (TBECC) and shopping areas such as Saigon Super Bowl, Parkson and Big C. PARKROYAL Saigon is the practical alternative to business and leisure travellers. All rooms from Superior to Suites offer complimentary high speed and wifi internet access. The Orchid Clubrooms offer Orchid Club Lounge access for complimentary afternoon and evening cocktails. Aside from the convenience of its location, PARKROYAL Saigon also offers guests a dining experience of both Asian and Western cuisines at the Garden Brasserie restaurant with a cool and refreshing view of our outdoor pool garden. Other facilities include a 300-seat ballroom, function rooms, Lotus Bar offering signature cocktails and wines for a relaxing evening and St. Gregory to indulge in a healthy lifestyle. ... more less
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- Also Known As:
- Parkroyal Saigon Hotel Ho Chi Minh City