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“Excellent”

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Silverland Central Hotel
Ranked #55 of 476 Hotels in Ho Chi Minh City
Certificate of Excellence
Reviewed 8 October 2013

Excellent service, nearby the market with a very good location, very nice buffet for the breakfast.
The room was clean and comfortable.
We would recommend this hotel in Saigon.

A very good 3 star hotel with an incredible staff.

  • Stayed: September 2013, travelled as a couple
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Thank Rafy971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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685 - 691 of 1,224 reviews

Reviewed 6 October 2013

we stayed here for 5 nights and it was a very good experience. Staff were very helpful and particularly at breakfast went out of their way to help. Deluxe room was spacious with slightly hard bed which would suit some but not all. Modern bathroom with nice sized bath that filled quickly. Choice at breakfast was terrific and included an omelette station. Centrally located next Ben Tham market. One slight issue as we left. We had to get to rail station. The receptionist immediately went to book the hotel car at cost of 15US$. When we queried the cost she said a taxi would be around 10US$. We decided to go by cab and actual cost was 2.5US$. May have been a language thing. That said we are re-booking when we return to Saigon in a few weeks. Overall very good and value for money.

Room Tip: Block B is quieter being away from the main road.
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  • Stayed: October 2013, travelled as a couple
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Thank johnmwhyte
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Man N, General Manager at Silverland Central Hotel, responded to this reviewResponded 8 October 2013

Dear Clyde58,

Thank you very much for your review.

I am glad when you have very good experience with 05 nights stay with us and It is a great to know that you have found our server are very helpful.

I appreciate your comment on our staff's language skill. We will work had on it to avoid such issue.

Again, thank you very much and we all look forward to welcome you back.

Sincerely,
Man Nguyen
General Manager
Silverland Central Hotel and Spa

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 6 October 2013

A few weeks ago I stayed, after a five week cycling tour throug Cambodia en Vietnam, a few nights in Tan Hai Long Hotel. A comfortable room, good breakfast and very helpful staff made may stay very pleasant. The hotel is situated nicely for visiting the main sites of HCMC.

Pieter Roelofs

  • Stayed: August 2013, travelled solo
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Thank Pieter18
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 October 2013

A very modern, spotlessly clean and friendly hotel very close to the large Ben Thanh market. Very good breakfast. Nice restaurant.A good place to launch into a city walk tour. About a 15 minute walk to the Opera House and two large department stores (Tax Centre and Vin Com). From here you can walk to the Ton Duc Museum, Revolutionary Museum, People's Committee Hall, Independence Palace, Notre Dame Cathedral, War Remnants Museum.

Room Tip: I expect that they are all good
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  • Stayed: September 2013, travelled solo
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Thank Greg M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 October 2013 via mobile

We enjoyed 2 nights at silver land central as part of a short stop over in HCM. Although the 5th room looked directly out onto the central roundabout in district 1 and a huge neon billboard, the room was almost entirely soundproof and dark enough to sleep.

Looking out onto all the action was actually a big part of the appeal. 239 Park directly over the road is great for morning exercise whether participating or observing.

Breakfast was included and was fairly standard although there are so many street vendors literally on the back doorstep it would be just as easy to take a quick walk for a couple of dollars.

All staff were friendly and helpful and spoke more English than others we experienced.

The entrance right on le loi street can be very hectic at all times of the day especially with luggage although the porters are great. All other times we used the back entrance via the restaurant that opens onto the street behind which is much easier and less stressful.

  • Stayed: October 2013
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Thank andysarge
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Man N, General Manager at Silverland Central Hotel, responded to this reviewResponded 4 October 2013

Dear Andysarge,

Thank you very much for sharing your experience on recent stay with us.

I am happy to learn that your have enjoyed your 02 nights stay at our hotel and it is great to know that you have not been bothered by all activities of our busy city.

On behalf of our Team, I am highly appreciated your comments on our porters and breakfast.

Dear Andysarge, thank you very much and we all look forward to welcome you back in a near future.

Sincerely,
Man Nguyen
General Manager
Silverland Central Hotel and Spa

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Reviewed 23 September 2013

Very Nice hotel. Hotel staff very friendlly, Nice room. Hotel is centerlly located, night market is next to hotel. From airport to hotel will take 30 min time and cab are available any time. All get indian food restorent name is Tandoor.

Room Tip: Ask for front side room
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  • Stayed: September 2013, travelled on business
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1  Thank Arkit V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 23 September 2013

I booked for 2 nites but upon arrival, was told that hotel was overbooked and offered me their boutique hotel instead for the 1st night. The boutique hotel was less impressive with no window view & location is not so centralized. On the 2nd day, the staff brought us back to their Spa hotel, we were offered an upgrade to deluxe room but the bathrm jacuzzi was malfunction & there was no water supply at 12.15am. I had to call for housekeeper to turn on the water supply....unacceptable! We were given complimentary foot massage but Spa staff who attended to us were very rude & blackfaced! If the hotel management is sincere in compensating for our inconvience, they should have done more. Disappointing hotel management!

  • Stayed: September 2013, travelled as a couple
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Thank shotcheong
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Man N, General Manager at Silverland Central Hotel, responded to this reviewResponded 24 September 2013

Dear Shotcheong,

Thank you very much for your review.

It's a shame on us because we have not done a good job and your stay with us was not comfortable. I regret that I could not meet you in person at the hotel to learn more about your travel experiences which I am sure those will help us to improve our quality of service.

Please accept my sincere apology for all the inconveniences during your stay and I will personally involve and correct every single problem.

Dear Shotcheong, thank you very much for your comment and if your travel plan bring you back to HCMC, please do not hesitate to contact me so I can take care of your booking personally.

Sincerely,
Man Nguyen
General Manager
Silverland Central Hotel and Spa

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Silverland Central Hotel

Address: 14 - 16 Le Lai Street, Dist 1, Ho Chi Minh City, Vietnam
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites
Hotel Style:
#24 Family Hotel in Ho Chi Minh City
#28 Spa Hotel in Ho Chi Minh City
#36 Romantic Hotel in Ho Chi Minh City
Price Range: £34 - £76 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Silverland Central Hotel 3.5*
Number of rooms: 106
Official Description (provided by the hotel):
A friendly smile and a welcome drink await every guest at Silverland Central Hotel , a place where each and every member of staff is trained not only to attend to your needs, but anticipate them even before you are even aware of them yourself. This personal and friendly service is an intrinsic part of Silverland Central’s philosophy. If there is anything we can do to make your stay in central Saigon more pleasant and comfortable, we guarantee we will do our utmost to oblige. Our five room types provide sumptuous accommodations for groups of any size, from solo adventurers to larger families. Combine this with our excellent facilities, our rooftop restaurant and bar, for an unforgettable stay at the very heart of Saigon. ... more   less 
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Also Known As:
Tan Hai Long Hotel Ho Chi Minh City

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