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“Good stay”
Review of Elegant Inn

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Elegant Inn
Ranked #82 of 454 Hotels in Ho Chi Minh City
Certificate of Excellence
Sydney, Australia
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Good stay”
Reviewed 1 June 2014

The staff were friendly and very helpful. They were very respectful, they stood every time we walked past and greeted us also opened and closed the door for us. We loved their service. The room was adequate, a bit outdated in the bathroom but it had everything we needed. Free water bottles in fridge. The bed was comfy. They have an elevator. The location was great, it was quiet enough and the main streets were only 2 min walk away. We saw all the sights around town walking, even though some walks were long it was easy enough the get around. The hotel gives you free map which is wonderful. It was a great stop over and stay for ho chi minh!

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CristinaandAndrew
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichealPham, Manager at Elegant Inn, responded to this review, 6 June 2014
Dear CristinaandAndrew ,

On behalf of all Elegant inn staffs , i would like to thank for staying with us and to your such a lovely review here on tripadvisor .
Serving you is our honors and we will try our best to satify our value guests . I am happy to hear that you enjoyed to stay with us .

Have wonderful day !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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833 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (81)
Date | Rating
  • Chinese (Traditional) first
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Hebrew first
  • Indonesian first
  • Italian first
  • Japanese first
  • Korean first
  • Norwegian first
  • Polish first
  • Portuguese first
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  • Swedish first
  • Thai first
  • Vietnamese first
  • Any
English first
Perth, Australia
Level Contributor
54 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
Reviewed 31 May 2014

Ideal hotel if you are on a budget and not looking at spending too much time in your hotel room. Not that there is a great deal wrong with the rooms. They are large enough, clean and comfortable, but at the price there are only so many comforts they can provide. Staff are very helpful and their English is good. My friend and I stayed when we first arrived in Vietnam and were happy to stay there again before departing.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank cooge53
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichealPham, Manager at Elegant Inn, responded to this review, 6 June 2014
Dear Coocge53 ,

Thank you very much for kindly staying with us also spent time to write the review here on tripadvisor .
We are looking forward to have another chance to serve you again at our hotel .

Have good day !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Dubai, United Arab Emirates
Level Contributor
18 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 27 May 2014 via mobile

Location is in a small street behind Pham Ngu Lao Road, which was fine because it was quiet, yet at the same time within walking distance of the nightlife and backpackers' area.
We didn't have much of a view but it didn't mAtter since we were out most of the time.
Our twin room 2C was spacious and clean. The bathroom was very clean as well.
Complimentary Vietnamese breakfast options were freshly made, delicious and filling.
WiFi was not available in certain areas but speed and internet connection was otherwise reliable.
Customer Service was excellent. All the staff were very helpful and it was a bonus that the night concierge can sufficiently communicate in English.
All in all, our stay at Elegant Inn exceeded our expectations, so we would highly recommend it to budget travelers.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank tripboard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichealPham, Manager at Elegant Inn, responded to this review, 6 June 2014
Dear Tripboard ,

Thank you very much for your doing business with us , also your time to write such a beautiful review here .
Our hotel located on the side of back packer so that we could enjoy all the backpacker convenience without noise ...
I am sorry to hear that the wifi works un-staple , i already sent the technician check and fix that , appreciate your kindly remind us .
We wish to have chance to serve you again with better services .

Have wonderful day !
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ljubljana, Slovenia
1 review
Reviewed 25 May 2014

It is a very cute smaller hotel in the city center. The rooms are very nice and tidy and there is also a beautiful terrace where you can eat delicious breakfast. The staff is extremely kind and hospitable and their service really goes beyond any other.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mateja z
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichealPham, Manager at Elegant Inn, responded to this review, 26 May 2014
Dear Metaja Z ,

Warmest greeting from Elegant inn Saigon ,
Thank you very much for your kindly support our services , also spent time to write such a nice review here . Your words is our rewards .
Serving you is our honors , we are very happy that you satify with your staying time with us .
We are looking forward to serve you again soon .

Best regard !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 24 May 2014

Michael and the staff are amazing people. If you want to go to a place where its very low-key and comfortable, then this is the place. I'm here for work/school and this place and these people are the perfect introduction to Vietnam. My angsts about being in a totally new country and environment were gone. The staff really do go out of their way to ensure your safe travel. I enjoyed the home cooked meals, great conversations, and was always greeted by smiles.

This hotel is situated on the edge of the backpacker district, a great perk of this is that you get easy access to both touristy spots and where working people live. Living on the rooftops gives rare glimpses into the personal life of the people here. Right outside my door is the elevator and to the right is something truly special — the dinning loft. The place is a converted connective-bridge between two buildings. Imagine a covered steel framed bridge that abruptly ends on your neighbor’s rooftop. This covered cage in the sky gives me the perfect stage to witness small things in Saigon. I enjoy hearing chatter below with the drone of traffic. When the rains come, you hear a million raindrops drumming on the tin roofs.

Definitely coming back.

  • Stayed May 2014, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tsu M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichealPham, Manager at Elegant Inn, responded to this review, 6 June 2014
Dear Tsu M ,

Warmest greeting from Elegant inn Saigon ,
Thank you very much for your kindly staying with us also spent time to put a wonderful review herewith difference sight , these pictures that you took are very interesting ...
On behalf of all Elegant inn staffs , wish you have wonderful time for your working trip in Viet Nam .
We are looking forward to serve you again soon Tsu .
Best regards !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Hoi An, Vietnam
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 22 May 2014

As a regular visitor to HCMC l found this small hotel on the fringe of the backpacker area, that was 3 years ago and continue to stay here every visit. The rooms are clean with the most comfortable beds in Vietnam, great breakfasts on the rooftop and best of all the friendliest staff you can find. Why would you stay anywhere else.

  • Stayed May 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Ian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichealPham, Manager at Elegant Inn, responded to this review, 26 May 2014
Dear Ian R.

Thank you very much for your kindly support our hotel as loyalty value customer , also spent time to wrote such a beautiful review here .
I am so happy that you enjoying time here with us , Serving you is our honors . Be worth to your trust we will try our best to present better and better services everyday .

Best regards !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oslo
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 20 May 2014 via mobile

This hotel is perfectly located near the backpacker area. The double room had a very good standard compared to what you are paying for (app 20 dollars), nice and clean w/ own bathroom, AC, TV, wifi in the room, a good bed and a good shower w/ hot water. They will clean your room every day. Also an elevator in the hotel. The staff is very friendly and will do its best to help. They also speak very good english. Will absolutely recommend this hotel for a stay in Saigon.

Stayed May 2014, travelled as a couple
Helpful?
Thank VerdensVisitt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
MichealPham, Manager at Elegant Inn, responded to this review, 22 May 2014
Dear VedernVisitt ,

Warmest welcome from Elegant inn Saigon ,
Thank you very much for kindly support our hotel also spent time to write such a lovely review here .
We are very glad to see you enjoying our services also our location . Serving you is our honors .
Thanks again and have good day !
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Elegant Inn

Property: Elegant Inn
Address: 140 Cong Quynh | Pham Ngu Lao ward, District 1, Ho Chi Minh City, Vietnam (Formerly Xuan Mai Hotel)
Region: Vietnam > Ho Chi Minh City
Amenities:
Business Centre with Internet Access Free High Speed Internet ( WiFi ) Restaurant Room Service Airport Transportation
Hotel Style:
#5 Best Value Hotel in Ho Chi Minh City
#14 Family Hotel in Ho Chi Minh City
#31 Romantic Hotel in Ho Chi Minh City
#40 Business Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): £
Hotel Class:2 star — Elegant Inn 2*
Number of rooms: 20
Official Description (provided by the hotel):
Situated in a quiet backpacker's area, Elegant Inn Saigon offers air-conditioned guestrooms with free Wi-Fi. It is 15-minute walk from City Hall in Ho Chi Minh City. Room service is available 24 hours. All guestrooms come with cable TV, free bottled water and tea/coffee making facilities. En suite bathrooms are equipped with a shower or bathtub. Some rooms offer city views. Elegant Inn is 1 km from Ben Thanh Market. Airport transfers and motorbike rentals can be arranged at an extra charge. On-site parking is free. Day trips can be arranged at the tour desk. The inn also provides foreign currency exchange, photo processing services and a 24-hour front desk. A daily breakfast is available from 06:30 - 09:30 at the hotel's restaurant. ... more   less 
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Also Known As:
Hotel Xuan Mai

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