I checked in on May 23, 2012 with advanced reservation. As soon as I entered the room at 17F, I figured out that I was put into a smoking room without notice. The hotel convinced me not to change the room and offerred spraying refreshment...really disappointed how 5-star hotel did this. Agreed that the room was kept clean, but some cigarette smell did exist.
Without such issue, this hotel would be a perfect place to stay. Good location with many restaurants nearby. Rooms are trendy, very clean, and equipped with all facilities you need (pillows are too soft though). Excellent breakfast with a large variety of foods.
Not sure if I will come back again or stay with my best friend, Renaissance Riverside.More
- Free Wifi
- Breakfast included