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“Excellent view, room and service”

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InterContinental Residences Saigon
Ranked #79 of 448 Hotels in Ho Chi Minh City
Certificate of Excellence
Mexico City, Mexico
Level Contributor
180 reviews
143 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
“Excellent view, room and service”
5 of 5 bubbles Reviewed 5 April 2014

We stayed on a high floor and the view from the balcony is excellent. Every night we had a glass of wine in the balcony overlooking HCMC. The room is modern and clean. Staff are very friendly and helpful. The food of the Italian restaurant in the hotel is good and reasonably priced. May be because we stayed on a very high floor, the Internet connection is slow.

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lau_traveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Michaela S, Director of Sales & Marketing at InterContinental Residences Saigon, responded to this review, 28 April 2014
Thank you very much for your feedback.

I am very glad that you enjoyed your stay with us. Residence apartmenst are lovely. It is undoubtadly N.1 address in the center of Ho Chi Minh City.

As you said, the building offers an Italian restaurant which is very popular in Saigon.

Hopefully you had the chance to utilize the gym, sauna and the swimming pool on the 3rd floor.

Your comment in regards to the Internet is well noted and already shared with our IT department.

Thank you again and we hope to see you in InterContinental Asiana Saigon again.

Best regards,


Michaela

Michaela Smith
Director of Sales & Marketing
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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232 reviews from our community

Traveller rating
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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (56)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Essex, United Kingdom
Level Contributor
298 reviews
94 hotel reviews
common_n_hotel_reviews_1bd8 271 helpful votes
5 of 5 bubbles Reviewed 25 March 2014

After a rough trip on the Mekong Delta, we felt a little embarrassed walking into the Residences in our bedraggled state. The front desk staff could not have been kinder to us, however, and upgraded us to a three-bedroom suite in honor of our wedding anniversary. When we opened the door to our suite, our mouths hit the floor. It was absolutely stunning. We walked into a huge kitchen, complete with dishes, utensils, and even a rice maker. The dining room table sat at least six people, and the living room was massive with a huge TV. A large balcony was located right off the living room area. It was absolutely wonderful to relax on the couches after a long week of travel.

The two "smaller" bedrooms were large in size, and at least one contained a desk that would be perfect if you need to conduct work on your vacation. They also contained ample closet space. There was a large bathroom in the hallway that contained a shower as well. The master bedroom was superb, with a luxurious bed and ample views of Ho Chi Minh City. The master bathroom contained two sinks, and a large separate bathtub and shower. The toilet made a funny "ding ding" sound every time someone sat down, which made us giggle the whole trip. Additionally, the Wi-Fi strength was great, and it was even strong enough to handle FaceTime calls.

One added benefit to staying at the Residences = a washing machine! After traveling for more than a week, it was wonderful to wash some clothes and not have to pay exorbitant costs for laundry. The laundry room closet contained a drying rack and a packet of detergent.

The concierge was amazing. From sending us a complimentary anniversary cake to securing us tickets to the water puppet theatre, we were blown away by the exemplary service. The Residences are within walking distance to the war museum and the water puppet theater, along with other key sites. Additionally, the Residences are connected to a small mall area that contains a posh convenience store and a variety of upscale chain restaurants.

If we could move into the Residences permanently, we would do it in heartbeat. We absolutely loved our stay here.

  • Stayed February 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank B.G._Chicago
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rockland County, NY
Level Contributor
44 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
5 of 5 bubbles Reviewed 16 March 2014

I stayed at the Intercontinental Asiana Saigon Residences in February with my wife and 2 boys. We stayed in a 3 bedroom apartment, which was far nicer than my first home and pretty much on par with almost every 5 star hotel we've ever stayed in.

Positives:
Both intercontinental hotels are connected to a approximately 20 store/food establishment shopping plaza, which obviously has office buildings attached to it as well. You can easily walk between the hotels through the mall, and never leave air conditioning. While the Residences only contain one choice for food in the lobby...You can easily go to the hotel property and eat there. It's about a 2 min walk.
The Shopping Plaza contains a convenience/small grocery store, and you can easily stock your residence with basic food items from there. This property does contain people who live here for weeks or months on end.
There is a wide range of food establishments in the shopping plaza, including a decent coffee place. The food at Market 39 (Buffet) was extremely good, and had a nice a great selection with great service as well.
The hotel is within walking to distance to a wide range of sightseeing, shops, and food options.
There are actually quite a few options to eat, although if your palate is limited...There are several options in the Plaza connected to the hotel. Taxis are also rather inexpensive by western standards, and are easily obtained at your hotel.
The Hotel room itself was extremely comfortable, the Wifi worked well, and frankly after staying there the kids are lobbying for a washlet to be installed in their bathroom.
In my opinion, the level of service in Asian hotels is dramatically improved over their western counterparts and this property was no exception. Everyone there made our entire family truly feel special.
Negative (Minor):
The pool at the residences does not get much direct sunlight, so despite the very warm days in Saigon..The pool is probably cooler than most people would like. As the Residences do not have access to the Hotel's pool. The fitness center, and the entire area was extremely well maintained, and there was a kids play room which my younger son did appreciate.

This is clearly the nicest hotel I've been to in Vietnam, and one of the best I've stayed in anywhere. I would not hesitate to suggest this property to even the pickiest traveler, and would be hard pressed to say elsewhere when returning to this area. It's truly a great place.

Room Tip: Higher floors will have less noise.
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  • Stayed February 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank dsnarl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Toronto, Canada
Level Contributor
85 reviews
65 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
5 of 5 bubbles Reviewed 14 March 2014

I stayed recently at the residences and had a 2 bedroom suite. This room category was simply divine, very spacious, great beds and very well appointed all around. The hotel has a great gym, outside pool and lots of restaurant choices, grocery store and a coffee bean shop. Perfect stay for either a business trip or family stay.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Elazarovich
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Chicago, Illinois
Level Contributor
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 23 December 2013

We stayed here for only one night but would definitely come back again later. It's very convenience if you have business with the embassies in the area. We paid using points. The rate is the same as the hotel (on the opposite end of the building), but it is much roomier due to the fact that it has a full kitchen and a separate living room area. There are also a washer & dryer for long term staying as well. The on-site restaurants are good options if you don't want to venture far out. We couldn't find any good options within walking distance. The breakfast buffet is on the hotel side and has decent selection.

Stayed October 2013, travelled as a couple
Helpful?
2 Thank wearsunscr33n
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Perth
Level Contributor
62 reviews
47 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
5 of 5 bubbles Reviewed 23 December 2013

We did not choose this hotel because it was the pre Mekong cruise hotel chosen by Avalon Waterways. It was a welcoming and friendly hotel that more than met our expectations. The staff were exceptional. For a tourist, the hotel is in a great location...so convenient. The room, bedding and room facilities were 5 star. The TV was excellent and easy to use. The breakfast was as good as you get with a wide selection...far more than we could sample in our 3 day stay. Just off the foyer is a polite well dressed young man who will polish your shoes with enthusiasm and your shoes will say thank you! Sit upon the huge chair and he will get to work. Even if your shoes
don't need a shine...do it anyway. We would definitely like to stay and enjoy this hotel again.

Room Tip: Our room looked over the PostOffice and Notre Dame.
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  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank KandiManPerth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Southampton, United Kingdom
Level Contributor
87 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
5 of 5 bubbles Reviewed 24 November 2013

We only stayed here for one night in the most luxurious serviced apartment I have ever stayed in . The front desk staff were so helpful. The apartment was so highly finished we almost didn't go out for dinner. The bed and bedding were sooooo comfortable. The concierge helped book the most amazing in demand restaurant. We really didn't want to leave the next day. Everything was so close, all the shops and sights etc. if you want to stay in luxury at an affordable price then look no further.

Stayed November 2013, travelled as a couple
Helpful?
1 Thank idlavelle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about InterContinental Residences Saigon

Property: InterContinental Residences Saigon
Address: Corner Nguyen Du St. | Le Van Huu St, Ho Chi Minh City 700000, Vietnam (Formerly InterContinental Asiana Saigon Residences)
Phone Number:
Region: Vietnam > Ho Chi Minh City
Amenities:
Fitness Centre with Gym / Workout Room Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#5 Family Hotel in Ho Chi Minh City
#6 Romantic Hotel in Ho Chi Minh City
#13 Business Hotel in Ho Chi Minh City
#37 Spa Hotel in Ho Chi Minh City
#48 Luxury Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): ££
Hotel Class:4.5 star — InterContinental Residences Saigon 4.5*
Number of rooms: 260
Official Description (provided by the hotel):
The Intecontinental Residences Saigon is conveniently located at the Kumho Plaza, which is a walking distance to Saigon Tower , Saigon Trade Center and foreign consulate offices. It is a leisurely 10 minute walk to city parks, zoo and Reunification palace.InterContinental Residences Saigon offers premium residential services and facilities. Other than offering panoramic views of the city on the residences, it offers first- class health club and spa. Live the InterContinental life at Saigon s premier address, where discerning international residents can experience distinctive contemporary living in the city s finest integrated complex. ... more   less 
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Also Known As:
Intercontinental Asiana Saigon Residences Hotel Ho Chi Minh City

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