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“Excellent starting point in vietnam for family”

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Riverside Serviced Apartments
Ranked #72 of 458 Hotels in Ho Chi Minh City
Certificate of Excellence
Amsterdam
Level 3 Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
“Excellent starting point in vietnam for family”
Reviewed 15 July 2013

Highly recommended if you come to Saigon from Europe or another far away place and want to get used to hectic vietnam, especially with kids. The hotel is right on the river, about 15 minutes to the old center of saigon with a free shuttle boat and bus service. Our three young children played in the pool for hours and in the afternoon we went to the center of the city. At night we had a good dinner on the waterfront in our hotel and our second night we visited a cool designed restaurant called the desk (if I recall well) a few hundred meters walk, also on the river, in the direction of the center of town. Hotel staff should know, a good place to have a cocktail and fancy dinner. Rooms were very spacious, there is a shop, restaurant, coffeeshop and atm on the premises.

  • Stayed July 2013, travelled with family
    • Value
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Helpful?
1 Thank Artkooper
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiversideServicedApt, Resident Services Director at Riverside Serviced Apartments, responded to this review, 17 July 2013
Dear Valuable Guest,

Thank you very much for staying with us at Riverside and your compliments in Tripadvisor review is highly appreciated.
Our property offers a large choice of activities for kids and adults. The kids can spend times in pool, or play in a huge garden, lawn and trees, a play ground, and also they can enjoy sport activities as riding bicycles, playing football, tennis, basket ball and so on…
For family, Riverside is a particularly peaceful place to live where everyone has the choice between different activities, in a calm, green and safe place.
You remember well, the place where you had Dinner it’s called The Deck, and our Restaurant is called Blu. Blu restaurant offers a very tasty and elaborate international food that can fit for any palate at reasonable price. Our guests can have more choices for their meals or hanging out by advice of our Resident Service staffs. We will provide a wide choice of the best bars, restaurants and other interesting places to discover. This is a part of our mission and your experience to find, help and advice, especially when you just arrived in our country.
We wishes you the best for the end of your trip and we look forward to welcoming you again.

Thank you again and best regards,

Riverside Management.
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220 reviews from our community

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Rating summary
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  • Sleep Quality
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  • Service
  • Value
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Traveller tips help you choose the right room.   Room tips (47)
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Belconnen
Level 5 Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed 12 July 2013

We arrived in Ho Chi Minh City in the early afternoon and we met with a driver who took us to our accommodation. I'd booked an apartment at the Riverside Serviced Apartments based on the Lonely Planet and TripAdvisor reviews. The apartments are in District 2 while all the activity for tourists is in District 1. This wasn't a problem because the Riverside has a free boat and bus service that shuttles residents in and out of the city. It's a fabulous service and I'd happily recommend the Riverside Serviced Apartments to anyone wanting to spend a few or more nights in Ho Chi Minh City. Unlike many serviced apartments in Australia, these were serviced daily with a refresh of all the bathroom amenities and everything cleaned.

The rooms are spotless.
The bathrooms clean and modern.
The bed was comfortable.
The kitchen more than adequate.
Four bottles of fresh water were supplied daily.

The boat and bus service make up for the District 2 location. Did I mention they are free. Yes free.

This is a great place with a pool and very friendly helpful staff.

Room Tip: Make sure you ask about a driver and car to get you from and to the airport.
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  • Stayed July 2013, travelled as a couple
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Helpful?
Thank Gary L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiversideServicedApt, Resident Services Director at Riverside Serviced Apartments, responded to this review, 16 July 2013
Dear Gary,

Thank you for your valuable comments about Riverside Serviced Apartments. It is a great pleasure for all the team to read your positive feedback on Tripadvisor. Your comments give everyone extra motivation to be the best.

We always focus on guest’s service in order to bring the best experience. The boat and bus services, as you wrote, is a good example of how we manage to bring solution. Even if we are not in the city center, the speed boat takes only 15 minutes to reach District 1 at anytime of the day; this is the safest and fastest way to go. As you noted as well the experience of the dweller is enhanced thanks our resort style apartment, all our guests who stay here can feel on vacation, even if they are in HCMC for Business trip or long term mission. The swimming pool, the botanic garden and the view on Saigon River make our residence unique and different from other properties.
By daily care and attention, we hope to satisfy all of our guests. And when we receive nice words like yours, we feel more motivated and will work harder to bring the best services to our guests.

Thanks again for letting our guests know about your good experience at Riverside and we look forward to welcoming you again for your next trip to Vietnam.

Riverside Management.
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London, United Kingdom
Level 4 Contributor
35 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 May 2013

A great location and a more than adequate apartment in terms of facilities and space. We had a two bedroom apartment for the four of us and were very comfortable. None of the party- which included Singapore Chinese, Malaysian and English had any complaints.

When something did go wrong- such as noisy construction work or a leak in the bathroom - it was sorted out immediately by the reception.

The mini shop is a bit limited- but does have a good selection of wine (which gives you an idea of its clientele) and the restaurant is poor (but there is no need to use it). There are no other shops within easy walking distance but the reception offer an occasional shuttle service to supermarkets in the area.

The free regular boat trip into HCMC is wonderful and the free shuttle bus service which fills in the gaps in the boat schedule is fine.

The swimming pool is clean partly shaded and well supervised.

The free laundry facilities came in very useful.

The television channels were a surprise- a very good selection which kept our mixed race and language party more than satisfied. I even got BBC world news.

We were picked up at the airport efficiently by the hotel and returned to the airport by the hotel at what I regard as a reasonable price.

It was an excellent way to end our trip to Vietnam and at a very fair price. Not cheap but as one of the Chinese members of my party commented self-mockingly "cheap cheap things no good, good good things no cheap"

Room Tip: Near to where the ferry boat leaves but outside the hotel is a wonderful riverside restaurant ( you...
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  • Stayed April 2013, travelled with family
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Helpful?
Thank TicToc13
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiversideServicedApt, General Manager at Riverside Serviced Apartments, responded to this review, 10 May 2013
Dear Valuable Guest,
Thank you very much for your positive comments on our services and facilities. It’s our pleasure to have a chance to welcome all guests from the world. We have short and long term Residents at Riverside from over 50 countries. The mixed clientele of Riverside gives us an opportunity to diversify our services to please all visitors and Residents. Our property is located in Thao Dien Ward, where we have a large expat community; therefore you can find all kinds of international restaurants, schools, shops, supermarkets... within 2 km distance. Your detailed feedbacks provide our Prospects more clear picture about Riverside and your appreciation will encourage our team to work harder for the excellent services. We look forward to having a chance to welcome you back to Riverside in the future.
Thanks and Best Regards,
Riverside Management
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Montpellier, France
Level 2 Contributor
9 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 April 2013

Just to make things straight: this is not a hotel.
We enjoyed the pool and the fact that there are free transports for the town centre.
It was funny to get back to washing our clothes, and having to prepare breakfast, etc. we were not as spoiled as during the rest of our stay, so it was easier-ish to leave this amazing country.
The only downside was the fact that we had to pay about 40€ to stay another 4 hours, which I think is a bit excessive.

  • Stayed March 2013, travelled with family
    • Value
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Helpful?
Thank littlesnailgirl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiversideServicedApt, Director of Resident Services at Riverside Serviced Apartments, responded to this review, 16 April 2013
Dear Valued Guest,
Many thanks for your review,
Indeed, Riverside is not a hotel but a Serviced Apartments
It is highly appreciated amongst travelers for the flexibility of choosing if you want to go for the full hotel package: including breakfast, having your laundry sent for washing (available with extra costs),... or if you prefer to cook and wash your laundry (free of charge) at our laundromat.
We are a bit surprised to read that a late checking out charge was considered excessive since our checking-out time is flexible until 2:00pm. Since other bookings cannot be arranged in the room while you were staying, this is a common practice amongst the hotel industry.
However, we are glad having able to offer you a smooth transition for your last days in Vietnam and hope to cater you again in the future if you have another chance to visit Vietnam!
All the best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Brisbane, Australia
Level 4 Contributor
32 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 10 April 2013

If you are willing to pay a bit more you can escape the noise and chaos of HCMC. This was our last stop in a 3 week trip and was perfect, but if it was our first stop I'd probably opt for a cheaper place in town. This place enjoys a beautiful outlook of the Saigon River where you can enjoy watching the busy but quiet shipping go by. The riverside has its own high speed shuttle which is convenient and takes less than 20 mins to town. There is a free bus also which also takes about 20 mins if the ferry times don't work out. We used both. Cocktails in the restaurant were 95,000vnd, the restaurant only serves western food.

  • Stayed April 2013, travelled with family
    • Value
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    • Cleanliness
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Helpful?
1 Thank tonyandirene
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiversideServicedApt, Resident Services Director at Riverside Serviced Apartments, responded to this review, 12 April 2013
Dear Valued Guest,
Thank you very much for your review,
We are glad that you chose Riverside for your stay and you would surely not have enjoyed it so much else where in Ho Chi Minh City.
As for the price, in regards of the services provided and since it is an alternative to an hotel with a serviced Apartment where you can get the convenience of having a separate living-room, bedroom and a kitchen, we are confident that this cannot be beaten!
Thanks again for making us your final choice and get yourself pampered within our 4 hectares residences dedicated to the nature and peace. No other place in Ho Chi Minh city could have been close to such a relaxing space.
Sport activities as various as tennis, football, volley-ball, basket-ball, badminton, swimming and more, on the riverbank, with a 24/7 team at your service!
Upon your next visit to Ho Chi Minh City, you can definitely count on us to be, again, you best choice!
With all our best wishes!
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Singapore, Singapore
1 review
Reviewed 2 April 2013

We recently enjoyed a stay at the wonderful Riverside Apartments in Saigon, Vietnam. Our stay was really great, so warranted our first review! The apartments are about 15 minutes in a taxi, or 20 minutes in the complimentary boat shuttle (along the river which was a great trip and a highlight of our stay) from the CBD. They are worth the trip to stay out of the frantic chaos of town! The apartments are large and nicely decorated. The restaurant, Blu, on site is great and offers a wide choice. The grounds are superb, beautiful gardens, great playground for kids and a fantastic swimming pool. There is also a great massage place on site, Zenka. Fantastic value! Riverside is not modern, so don't expect a brand new design, however it doesn't need to be. It's comfortable, clean and particularly perfect for families. This really felt like a home away from home for us!

Room Tip: The apartments are large and lovely so you can't go wrong! The ground floors are nice to be abl...
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  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 704JaneA
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiversideServicedApt, Director of Resident Services at Riverside Serviced Apartments, responded to this review, 4 April 2013
Thanks you very much for this very positive review,
We highly appreciate your words and are feeling proud of having such compliments as a feedback,
All the Riverside Team is working together to make this place a nice holiday getaway or a home away from home.
We may not be the latest construction in town but are surely a distinctive unique place to enjoy green spacious environment withing a peaceful residence.
Please do not hesitate to contact us again for a future visit to Ho Chi Minh City,
All the best!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Perth, Western Australia, Australia
Level 4 Contributor
22 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed 31 March 2013

I loved my stay at Riverside. It is such a calm, relaxing place compared to the chaos in town. I loved the gardens and the swimming pool. The staff were very efficient but polite and friendly. The apartment itself was well appointed. It had that lovely smell of natural wooden floors. Our room had a view of the river Saigon which was just perfect. Having the convenience of buying your morning freshly brew coffee from the Shalom cafe was perfect. The minimart was conveniently priced. The fact that you could safely withdraw money from the ATM within the premises was a bonus. The boat and bus transfer was very convenient.
The apartments do cater mainly for expats but a short term tourist is well looked after too. By the way the taxi ride from the airport to the Apartments is about 200K VND which is really cheap. Some taxi drivers find it hard to find as it is a newly develop area of Ho Chi Minh. So remember to have the address written up or arrange with the apartments to have you picked up.

  • Stayed March 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Marta M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
RiversideServicedApt, Director of Resident Services at Riverside Serviced Apartments, responded to this review, 4 April 2013
Thank you very much for your valuable feedback,
The details of the comments are showing how you enjoyed your stay and this makes us proud of having provided you with an unforgettable experience of Ho Chi Minh City.
We believe that you made the right choice when booking at Riverside Serviced Apartments as we are a very unique secluded Residence that allows a special pampering attention to our guests within a fantastic green area.
Of course, your great comments are maintaining our willingness to continue delivering the quality services that every Riverside Resident deserves. We are grateful to read that every single facility met your expectations.
We hope to be able to cater your next visit to Ho Chi Minh City!
With all our best wishes!
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Riverside Serviced Apartments

Property: Riverside Serviced Apartments
Address: 53, Vo Truong Toan, Thao Dien Ward | District 2, Ho Chi Minh City 84, Vietnam
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
#22 Family Hotel in Ho Chi Minh City
#36 Spa Hotel in Ho Chi Minh City
#44 Romantic Hotel in Ho Chi Minh City
#46 Luxury Hotel in Ho Chi Minh City
Price Range (Based on Average Rates): £
Hotel Class:4 star — Riverside Serviced Apartments 4*
Number of rooms: 145
Official Description (provided by the hotel):
Imagine your next vacation home in a tropical paradise tucked away from the noisy city center, situated on the banks of the Saigon River, but within easy reach of the hustle and bustle of downtown Ho Chi Minh. A 15-minute scenic boat ride or 20 minutes bus ride with our complementary shuttle services will take you right in the center of town. Our 4 hectares of landscaped gardens, lush green grass, a palm-shaded pool and a complete health club are the perfect setting for a relaxing stay.Built to the most exacting international standards, our spacious 1-bedroom to 5-bedrooms, fully serviced, stylish luxury apartments accompanied by first-class service will offer you the privacy, the security, the peace and quiet of a perfect oasis. Riverside provides daily, short-term and long-term accommodations, which cater for the single business person, couples, as well as whole families. ... more   less 
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Also Known As:
Riverside Apartments Hotel Ho Chi Minh City

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