This hotel was a disaster from start to finish. The staff are fully unprofessional and seriously unhelpful. The room was short of beds (we were a group of 6), the mattresses were dreadful, stained, and slightly damp. For 6 backpackers, floor space was a serious commodity. 6 backpacking teenagers are hard to fit in a confined space not to mention only getting 1 towel when they had sold the room as 6.
1 of us was ill so stayed behind when we had dinner. We came home to find a live bat on the pillow next to her and a dead cockroaches on the floor. Having presented images of these to the sleeping staff downstairs they laughed and fell back asleep. Rude just doesn't suffice.
The next morning we checked out and after making several well voiced complaints about the room hygiene absolutely no discount was offered and the staff just became increasingly more impatient and rude.
Do not stay here under any circumstances. Hideout Hostel just nearby were more than welcoming when we spoke with them later.
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