The best hotel we stayed in in Vietnam! I can not find a single fault to this hotel. I can not praise this hotel enough. Firstly the price should be considered; for this price you can not get more comfort and convenience in a hotel.
LOCATION: the best kind!! Right in the heart of the tourist area with all the amenities, everything you would need within a few blocks: entertainment, shopping, dining, transport, tours, night life, supplies, yet on a very quiet private street.
SERVICE: the nicest, most polite and helpful staff we had come across in all of our Vietnam travels. They are all so cute and cheerful and always polite and genuinely concerned about your comfort level; they accommodated all of our needs beyond expectations, going out of their way to make sure we were well taken cared of even after we had checked out. I can not say enough about their customer service ethics. This alone made a huge difference in the comfortability of our stay. My husband and I travel for a living and have stayed at 5 star hotels, but this hotel has one of the best customer service in our experience and that is one of the most important things for us when we travel.
ROOMS: minimal but very clean and fully equipped - it could perhaps need a full length mirror in the rooms. We got the back room on the 6th floor and it was surprisingly the most quiet room we had in our whole trip to Vietnam, especially considering that it was in the heart of the tourist district where bars and restaurants just around the corner were open 24/7.
AMENITIES: The complimentary breakfast is a good selection for the price you're paying. They have very competitive pricing for the motorbikes they rent out. Tours and taxi's that they book for you are reputable and safe - I've had experience with other hotels that will book any company for you and not care what happens to you afterwards.
For the price, this is a great selection and most importantly it is comfortable and they gave a trust worthy atmosphere. I wish some of the other higher star hotels could incorporate the level of customer service this hotel has where they genuinely value you as a customer and as a person and not a walking wallet. When we checked out the bell boy carried our luggage through the small streets with an umbrella over us to an awaited reputable taxi which he got a very cheap price and gave us all the taxi info to make sure we were going to get to our destination safely and comfortably. We did not get this kind of service at our other 4 star hotels in Vietnam.
- Official Description (provided by the hotel):
- Beautiful Saigon 3 Hotel is located in the Saigon back packers head-quarters area (Pham Ngu Lao – De Tham – Bui Vien – Do Quang Dau Streets). We are about 20 minutes from Tan San Nhat international airport, 10 minutes from Saigon train station and 5 minutes from the famous Ben Thanh Markets. It’s walking distance to the famous Ben Thanh Market as well as a number of great restaurants, bars and numerous shops and shopping centers as well as good public transportation and tour operators. Beautiful Saigon 3 Hotel has 24 spacious rooms that are elegantly designed with modern facilities which provide for a comfortable stay. Under the management of Beautiful Saigon Hotels Group, our team at the Beautiful Saigon 3 Hotel offer international standard rooms and friendly service with a smile to make you feel at home on your holiday in Ho Chi Minh city – Vietnam. ... more less
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