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“Classy”
Review of Hotel Nikko Saigon

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Hotel Nikko Saigon
Ranked #5 of 462 Hotels in Ho Chi Minh City
Certificate of Excellence
Reviewed 30 November 2013 via mobile

Excellent modern hotel with a classy, upmarket business feel to it.
Stayed in a club room on 21st floor which was lovely. Very spacious with views over the city. The bathroom offered the best toiletries of anywhere on our holiday and breakfast was great.
The only minor drawback is the location. It's still in a really busy and central part of the city, but it's a wee bit removed from the main dining and shopping areas. This of course is no problem at all if you're healthy as it's walkable, or you can alternatively pay a couple of bucks for a taxi.
Will certainly stay again.

Stayed: November 2013, travelled as a couple
2  Thank RiciB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded 7 December 2013

Dear Valued Guest,

We are so pleased that you have selected us during your recent journey to the beautiful Ho Chi Minh City.

It was indeed great to know that our room impressed you delivering peaceful and serene experience. Many guests love staying at our hotel because they are able to relax and unwind from the pulsating city life. Furthermore, you may still feel the energetic spirit through our complimentary shuttle service within Ho Chi Minh City Center.

Thank you for recognizing our intensive approach that creates inspiring stays for our customers.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

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2,198 - 2,204 of 3,501 reviews

Reviewed 27 November 2013

Despite the fact that the minimalist aesthetic means that the Nikko lacks a bit of romance and character, it's very sleek, efficient and a really pleasant place to stay. In fact, it's something of a nice antidote to the chaos of Siagon outside. If it were a car, it would probably be a Lexus.
The Nikko is really good value: the rooms are spacious, well fitted-out, and are very comfortable, with great views over the city. The location is not the most central, but in a city which is not really all that walkable, we didn't find it that annoying - taxis are very cheap and the doormen were great at instructing the taxi drivers as to where we wanted to go.
My only slight complaint would be that room service knocked on the door at 08.30 to ask if they could clean the room, but perhaps that was my fault for not remembering the "do not disturb" sign... Unless you have an irrational distaste for beige or off-white, this would make a great base for exploring Ho Chi Minh City. Recommended.

Room Tip: Rooms on higher floors have better views, obvsiously.
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  • Stayed: November 2013, travelled as a couple
    • Value
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1  Thank Jagsnaps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded 7 December 2013

Dear Valued Guest,

Thank you for taking the time to share your experience from your recent stay at Hotel Nikko Saigon. We are delighted to learn you had a wonderful and relaxing stay in our gorgeous hotel. We pride ourselves in providing genuine Japanese hospitality and always keen to go an extra mile to make sure our guests leave with positive memories of their stays.

We hope to have another chance to be of service to you on your next visit to Saigon.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 26 November 2013

We stayed here on the last few nights on our honeymoon in Vietnam. Hotel Nikko Saigon was wonderful - it was calm, organised, comfortable and luxurious. The staff were incredibly helpful - and it really felt like a treat to be staying here.

On arrival, the restaurant staff kindly allowed us to eat in the quieter bar/lounge, as the weekly seafood buffet had just come to an end in the restaurant, and it was all a little manic! We appreciated the consideration.

We stayed in a Executive Suite and the bathtub with a view across Saigon was a lovely touch. We also took full advantage of the free drinks between 5-8pm on the roof terrace!

Breakfast was immense - the best we had in Vietnam. It is a little further out than some hotels - but it was nice to get away from the crazy town centre!

If you want somewhere that's truly five star and beautifully designed - this is the place for you. Couldn't recommend it highly enough.

Room Tip: If you can afford it, go for the Executive rooms - you get a lot of perks included in the price!
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  • Stayed: October 2013, travelled as a couple
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1  Thank Becky D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded 7 December 2013

Dear Valued Guest,

Thank you for choosing Hotel Nikko Saigon as your honeymoon destination and for taking the time to write about your experience.

We are very happy that you like our wonderful hotel and our incredible associates. We always strive our best to ensure that our guests have a pleasant stay. We appreciate that you love our well known breakfast buffet and thank you for your recommendation.

Your feedback gives us energy to maintain our Nikko standards, ensuring our valued guest enjoyable stays. We are looking forward to welcoming you back in a not too distant future.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

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Reviewed 26 November 2013 via mobile

After 3 frenetic weeks touring Vietnam we decided to treat ourselves with a few nights at a good hotel to round things off. Stayed in a Club Executive Suite which was great. Well laid out room, attentive but not over bearing staff. Great facilities including a good size pool that was never over crowded. Great hotel and worth every penny.

Stayed: November 2013, travelled as a couple
1  Thank jimnhet
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded 7 December 2013

Dear Valued Guest,

Thank you for sharing your review after your recent stay at Hotel Nikko Saigon.

It's our pleasure to learn that your stay with us is a valuable contribution to your trip. We appreciate your gracious comments regarding our Executive Suite rooms, sophisticated staff, facilities, service and outdoor swimming pool.

Thank you for your support and we will look forward to welcoming you and your family to stay with us again.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

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Reviewed 26 November 2013

Hospitality of the hotel and concierge are great.Take you luggage and dont wonder about anything cause greate concierge guidance will take you veryinteresting experience.Try city bike tour!!!!
Notice: As twice for housekeeping service.We had holdup for our request about housekeeping!

  • Stayed: October 2013, travelled with friends
    • Value
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Thank KarcanGozek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded 7 December 2013

Dear Valued Guest,

Thank you for choosing the hospitality of Hotel Nikko Saigon.

It's our pleasure to learn that you had a pleasant overall stay. We appreciate your gracious comment to our Concierge team. On the other hand, we already addressed your comments with our Housekeeping team. Your constructive comment is a big motivation to our team in ensuring we maintain Nikko standards.

Thank you for your patronage and we hope to welcome you back in the near future.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

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Reviewed 25 November 2013

The hotel is beautiful and lovely, it has a grand but modern decoration. Room was very big and spacious and the buffet breakfast of the hotel was one of the best. It was about 30 mins from the airport depends on the traffic. We are very surprise that the staff speaks very good English and despite of all the people comment about the taxi in there, the hotel will find you a good taxi company. It was my husbands birthday when we were there and after a long day out, when we back to our room, they have put a birthday cake in there! What a nice surprise! The only down side is that it was a bit far from the city centre, but at the same time, I like to see more about how locals lives and this is a perfect hotel for us. We will defiantly stay there again if we go to Ho Chi Ming city again.

Room Tip: The hotel was the tallest building in the area. Therefore, most room has a very good city view. Ple...
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  • Stayed: November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Lisa T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded 7 December 2013

Dear Valued Guest,

Thank you very much for your wonderful review. We are delighted to read that you had a wonderful time experiencing the immaculate and impeccable service of Hotel Nikko Saigon.

We are very happy to learn that you were satisfied with our hotel design, our room, our breakfast buffet, our staff and transport service. It’s good that we contributed a small surprise to your birthday.

We will certainly share your kind words with our team members. We hope we will have the opportunity to welcome you ounce again.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

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Reviewed 24 November 2013 via mobile

If you not sure where to stay in Saigon? And you are spanding hours read another hotels reviews? STOP DO NOT LOOSE YOUR TIME . THIS IS YOUR HOTEL!!! I'm
staying here for few days as finished my tour with g adventures . Really pleased with staff and quality. It's my birthday today and even I received birthday cake. Thank you to general manager lol

Stayed: November 2013, travelled with friends
1  Thank Marek V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded 7 December 2013

Dear Valued Guest,

Thank you very much for your stunning review of Hotel Nikko Saigon. We are delighted to hear that you had a fantastic stay and that you particularly enjoyed the staff and service.

We are glad that you are happy with the birthday cake. It is a small yet warm gesture from our staff to show how we care our guests.

We hope to welcome you back for another exquisite stay at Hotel Nikko Saigon in the future.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Hotel Nikko Saigon

Address: 235 Nguyen Van Cu, Ho Chi Minh City 70000, Vietnam
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites
Hotel Style:
Ranked #5 of 462 Hotels in Ho Chi Minh City
Price Range: £83 - £187 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Hotel Nikko Saigon 5*
Number of rooms: 388
Official Description (provided by the hotel):
FIVE STAR RELAXATION IN HO CHI MINH CITY MODERN * STYLISH * SPACIOUS ROOMS * MINIMALIST DESIGN * Known for its High reputation in Staff Excellence. * Just 20 minutes by car from Tan Son Nhat International Airport. * Peaceful location away from the hustle and bustle of the city. * Best Buffet Breakfast serving the widest selection of breakfast food items. * Most talked about La Brasserie Seafood Dinner Buffet offering unlimited huge lobsters, crabs and oysters. * Stunningly Nikko Garden for outdoor social events accommodating 1,200 guests. * Breathtaking Nikko Club Lounge at the 23rd floor providing spectacular view of the city. * Complimentary daily drop off shuttle service to city center main tourist's landmarks. EXQUISITE SERVICE * EPIC FOOD GOURMET * UNITERRUPTED RELAXATION ... more   less 
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