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All reviews japanese toilet seafood buffet the club lounge turn down service japanese style shuttle bus free shuttle service excellent hotel junior suite executive floor five star hotel main attractions rooms are large modern hotel pho opera house ben thanh market
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Reviewed 3 June 2014

Wife and I stayed here last year and again last week as we were passing through Saigon for a few days.

Hotel is modern and clean, bed is exceptionally comfortable, service is courteous and professional.

Wifi was consistently good strength throughout the hotel and in our room - always important these days!

I rarely eat breakfast but was included in our rate so we wanted to make the most of it, I went to town on the pancakes and waffles with chocolate and vanilla sauces whilst the wife looked on in horror and ate her congee and cold meats. The buffet options were really extensive.

Hotel Nikko is definitely the best value 5* hotel in HCMC we've stayed at, in fact probably the best overall as its one of the newest too, others like the Renaissance and New World are starting to show their age by comparison.

The only catch is that this hotel is right on the border of district 1 hence the price/value. It is possible to walk to the centre/tourist attractions (30-40 minutes+) but its not very pleasant on a hot, sunny and humid day so taxis are recommended which will set you back on average 60-80,000VND (3 - $4) a trip. To the airport was 130,000 VND for us.

Looking forward to staying again in future next time to return to Vietnam. Recommended.

  • Stayed: June 2014, travelled as a couple
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2  Thank ChrisO81
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded 11 June 2014

Dear Valued Guest,

Thank you for staying with Hotel Nikko Saigon again. It was very rewarding reading your positive comments. We received many feedbacks about our comfortable bed and modern design rooms. It was good that you also found our buffet breakfast massive in terms of food selection as this is one of the most common positive feedback from our stayed guests. We hope you can avail our complimentary city shuttle when you visit us again in the future.

Thank you once again for your recommendation and we would love to see you again soon.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

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Reviewed 2 June 2014

You can never go wrong with a 5star hotel and Nikko Hotel Saigon is a plus. With a very affordable aNd reasonable price coupled with a great customer service our stay was superb. Staff speak English very well. They Are very polite and courteous. The ambiance is very elegantly Jap. Our room had a view and was overlooking the city. It was very spacious with 2double beds. Very comfortable. It was very clean. The bathroom was big and one can easily move around. The toilet has a separate cubicle from the bathroom which was more convenient in terms of usage. Two people can use the toilet and bath separately at the same time. When you are a traveler and rush to catch up a tour makes life easier. And oh yes, the toilet bowl is high tech and top of the line. It has integrated a push botton on the side for soap, bidet, water for washing the front, the rear and drier while sitted. Food at the lounge was great. By the way. My friend had a stomach upset, which she probably got from our previous trip in hanoi the night before we flew in Ho Chi Minh and we requested housekeeping to get us some bananas for. We appreciated the kitchen calling us promptly in our room to tell us there was no banana available at that time. They didnt keep us waiting for nothing. At least we were able to make a disposition at once and bought bananas from the supermarket nearby. Our stay was generally superb.

  • Stayed: May 2014, travelled with friends
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Thank FIdes2013
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded 11 June 2014

Dear Valued Guest,

Thank you for posting your review on tripadvisor. It was very motivating to our team members knowing that you had a superb stay from our elegant ambiance, courteous and well spoken English staff, up to the various features of our guest rooms. Please be advised that we have largest standard room size among the 5 star hotels in Ho Chi Minh City. Our signature TOTO electronic toilet seat that comes standard in all our rooms is an amusement. We are delighted that you found them high tech. Our team members are trained to accommodate as much as they can any requests to make our guests stay comfortable. Thank you for recognizing the good gesture they have given you.

We do hope you can back again for another wonderful stay at Hotel Nikko Saigon.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

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Reviewed 2 June 2014

Everything from start to finish was perfect. The hotel was beautiful, clean and comfortable. We were upgraded to a suite and club access. The room was large and the beds were comfortable. It was also extremely clean which was much appreciated. The breakfast buffet had something for everyone and it was all done to the same high standards as the rest of the hotel. I can't imagine a nicer place to stay while in Saigon!

  • Stayed: April 2014, travelled as a couple
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1  Thank willtravel72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded 11 June 2014

Dear Valued Guest,

Thank you very much for taking the time to post your review on tripadvisor.

It was very nice to read your comments regarding our room and breakfast buffet. Our daily buffet has been reputable for attentive service, food quality and widest selection of food items.

We hope you will choose to stay at Hotel Nikko Saigon again when you return next time to Saigon.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

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Reviewed 31 May 2014

My husband and I spent 5 nights here after a hectic tour of Vietnam. Check in was quick and friendly. We had booked club room which was amazing. Huge comfortable beds. Were tickled by the Japanese toilet which washed and dried you. The bath was delicious, oodles of hot water and beautiful toiletries. The décor of the hotel is chic and modern with very defined lines. In the evening we went to the Club lounge for canapés and cool drinks, very welcome after hectic days touring. We had the seafood buffet and greedily ate two lobsters and had copious quantity of champagne all at a fixed price. Breakfast was amazing, lovely fresh fruit and juices, selection of coffees and teas and an enormous buffet to suit all tastes. Eggs benedict were yummy. We booked several tours with the concierge. Tours were efficiently organised and we were well looked after by our guide and drivers .The spa was amazing . I had a 3 hour treatment, the quality of which I have never experienced before- so relaxing. Each member of staff we came in contact with could not do enough for us. Welcoming, efficient and friendly. We always used the taxis recommended by the hotel as we had a bad experience by a fraudulent taxi driver who had copied the logo of the official taxis used by the hotel. The hotel taxis were spotlessly clean and the drivers polite and extremely well presented. The hotel also runs shuttle buses which you can book but space on them is limited. We can't wait to return here this year on our way back from Cambodia

Room Tip: club rooms are huge and include , free wifi , cocktails, canapés, afternoon tea . Tea and coffee and soft drinks are available all day
  • Stayed: November 2013, travelled as a couple
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2  Thank Annea
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded 5 June 2014

Dear Valued Guest,

Thank you for your glowing review about Hotel Nikko Saigon.

We are very delighted to hear that you had a great stay and that you enjoyed our room and the fantastic service at our Club Lounge. Thank you for recognizing positively our breakfast, concierge service, spa, taxi and shuttle service and most important our staff and we have shared these motivating comments with our team members.

We hope to have you again as one of our valued guest and experience another lovely stay at Hotel Nikko Saigon.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

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Reviewed 31 May 2014

On arrival we checked in early at 10 without issue and were promptly taken to our room on the 16th floor. The room was spacious tidy and has the most space age toilet I've ever seen, certainly gave us a few laughs!
Breakfast was extensive catering to requirements of all cultures. Staff were friendly and attentive and the hotel literally is attached to a four storey shopping centre which I enjoyed.
The pool area was nice and tidy but drinks were pricey and you had to phone down for them so we didn't bother as for us pool service is important, it seems the same in all of Vietnam but the pool is shallow 1.4m but it seemed that most attending for a swim didn't really know how to swim well so maybe this is why.
There is also a free shuttle service going to several popular sites.
Overall we enjoyed our stay the hotel is probably heading towards needing a refresh with new carpets and other aesthetic things but I would happily stay again.

Stayed: May 2014, travelled as a couple
Thank sharky5_shan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotel_Nikko_Saigon, Manager at Hotel Nikko Saigon, responded to this reviewResponded 5 June 2014

Dear Valued Guest,

We are extremely pleased with your great feedback and will share with our team members. It is very rewarding to hear that we were able to satisfy you with our spacious room, wide spread breakfast, the staff and our complimentary shuttle service. Please be advised that we addressed your comment regarding our outdoor pool service to related department for improvement.

Thank you for mentioning that you will stay again with Hotel Nikko Saigon.

We hope to see you soon.

Sincerely,

For and on behalf of the Management
Executive Office
Hotel Nikko Saigon

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