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“Nice hotel and good location.”

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Cinnamon Hotel Saigon
Ranked #11 of 458 Hotels in Ho Chi Minh City
Certificate of Excellence
Singapore, Singapore
Level 4 Contributor
40 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“Nice hotel and good location.”
Reviewed 6 August 2014

Unpretentious little hotel, well located and quite well maintained.
Location is great, you are a 10mn walk from a lot of city attractions and spots. It's also a location that is easy to describe to taxi drivers.

Rooms are big and well appointed and really spacious, the city view might not be the best selling point and also keep in mind that is NO elevator.
One of the best spot in the hotel is actually the lobby-breakfast room-entrance. Sit there and enjoy the view in the streets.

Breakfast is good too, lots of choice (too much?) but nicely executed.

The staff is helpful, trying to sell you a few tours but they are not too pushy and if you have your own arrangements already they will gladly help you.
Make sure you double check your bill, we had a "strange" problem which was quickly rectified when we pointed it out.

Room Tip: The hotel has two rooms per floor and no elevator, the better view you want the highest you have to...
See more room tips
  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank GeoffTravels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dzung N, Manager at Cinnamon Hotel Saigon, responded to this review, 22 August 2014
Dear GeoffTravels,

Thank you for taking the time to leave wonderful comments on your recent stay at cinnamon hotel hanoi.

We are delighted that you had a wonderful time on your stay.
Hearing your appreciation about our professional and friendly staff, Concierge service, spacious room and bancony,
So, thank you so much for your stay
We are proud to be your choice of accommodation in Saigon and look forward to welcoming you back Saigon home next visit.

Sincerely,
Hotel manager.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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720 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (192)
Date | Rating
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English first
belgica
Level 5 Contributor
46 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 2 August 2014

The hotel is centraly located. The decoration is exquisite, very big rooms and clean, every night we found a litle note with our names wishing us good night, day... and with the weather prevision. The hotel is also ecofriendly. When we arrived we recived the welkome cocktail (as usual in Vietnam) but also a foot massage for free! But the best of the hotel were the people working there: the staff are friendly, helpful, always with a smile trying to help you, greeted you by your name every morning..... The bad news: there is not lift and sometimes when you come back tired and with the heat and all it's though!
,

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
Thank silvia r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dzung N, Manager at Cinnamon Hotel Saigon, responded to this review, 3 August 2014
Dear our value customer,
It was very nice to hear from your feedback,
We just do small things for you, but we think that small things will make you feel a deffirence service,
All staff at Cinnamon hotel saigon would like to say thank you very much for your choosing and stay with us,
We hope to server you one more time

All the best

Cinnamon team
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Kaikoura, New Zealand
Level 6 Contributor
139 reviews
28 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 26 July 2014

What can I say, the staff were amazing, position was great, fabulous juice bar just 100 metres down the road Banana juice bar on same side, try the mango and passion fruit juice, best in Vietnam! Breakfast was fresh and tasty, we had free foot massage, cocktail, they left little notes on the bed re weather the next day, had a small balcony, I was tired each night so did not hear the street noise, if you want a massage the place a few metres away is great, they also do eyelash extensions for $25 and permanent eye brow tattooing. French style hotel, quite small, fabulous friendly staff, close to market, we walked to Notre Dame cathedral and the palace, taxis were cheap though.

Room Tip: The balcony rooms were great but if you wanted quiet maybe the other rooms would be quieter
See more room tips
  • Stayed July 2014, travelled with friends
    • Value
    • Sleep Quality
    • Service
Helpful?
Thank Sidari14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dzung N, Manager at Cinnamon Hotel Saigon, responded to this review, 3 August 2014
Dear our value guest,

Thank you very much for your review at cinnamon hotel saigon,
It was so nice when you vote for great point
We will try and alway improve our service to meet more nice guest like you guys

Hope to server you one more time when you come back to vietnam,

Best regards
Cinnamon team
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lisburn, Northern Ireland, United Kingdom
Level 3 Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 23 July 2014

Centrally located within easy walking distance to the main tourist attractions.
Rooms were lovely and spotlessly clean. We had a room on the top floor with a small balcony overlooking the city, an ideal place to sit and observe the action below!
Breakfast was excellent and all cooked freshly to order.
What sets this place apart is the personal service provided by the staff who are all charming. They greeted us all by our names every morning and were very helpful in recommending restaurants and organising taxis etc
With a complimentary cocktail and foot massage included, this hotel really is very special.

  • Stayed July 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Helen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dzung N, Front Office Manager at Cinnamon Hotel Saigon, responded to this review, 18 August 2014
Dear Helen;

Thank you for your comments.
Cinnamon Hotel Saigon 's very happy to hear from you and know that
you enjoyed your stay with us. It is hoped that you got a great experience
in Vietnam.

Vietnam is beautiful country and has 3 main regions, South Central and North.
Trust you could come back some time in the near future with further exploration of
Northern Vietnam making a couple days in Hanoi, where we have our sister Cinnamon Hanoi, a few days in Halong bay and some hikingin Sapa.

Our team will make our utmost endeavor to render special attention with personlised
service from our heart to ensure your trip a succes.

Look forward to your come back soon.

With warm regards,

Kim Anh
Front Office
D
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Auckland Region, New Zealand
Level 3 Contributor
10 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 15 July 2014

We stayed a fair few spots around Vietnam and Cinnaomon Hotel Saigon was by far our favourite. The staff are next level friendly and helpful, the hotel is beautifully decorated and it's in a fantastic location.
We will definitely be going back to this hotel and would stay in their Hanoi hotel too.

  • Stayed July 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
2 Thank NZ_Kiwi_Nic
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dzung N, Front Office Manager at Cinnamon Hotel Saigon, responded to this review, 16 August 2014
Dear Nic;


Thank you for your message.
It is nice to hear from you.

Cinnamon Hotel Saigon team is really pleased to play host to your
stay in Saigon. We are very happy that you enjoyed it and that it 's partly to make
your trip a success.

We have our counterpart, Cinnamon Hotel Hanoi is ready and open to your
future stay for your northern exploration with a visit to Hanoi and Halong bay,
possibly if time permits you could go up further to Sapa for a few days or so.

Look forward to your come back in the near future.

Many thanks and all the best!

Kim Anh
Front Office
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Sydney
Level 3 Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 14 July 2014

This place is a little gem in the middle of HCMC. It's a great position, large clean rooms, nice breakfast and the staff are so sweet. The staff speak excellent English and nothing is too much trouble for them. A special shout out to "Green Tea" who was so helpful.
If you have trouble with stairs ask for a room on a lower floor but otherwise the top rooms give a great view and plenty of exercise! Rooms can be a little noisy but that's part of the fun of Saigon.
You won't get much better value for money than The Cinnamon.

  • Stayed June 2014, travelled with friends
    • Value
    • Rooms
    • Service
Helpful?
1 Thank SydneyGirlfromoz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dzung N, Front Office Manager at Cinnamon Hotel Saigon, responded to this review, 29 July 2014
G'day mate!

Trust you are fine and life 's treating you in Australia.
Thank you for your comments. Our Cinnamon Hotel Saigon
team is happy to have you as staying guest during your trip to Ho Chi Minh city.
We are glad that you enjoyed it and partly it make your Vietnam trip a success.

We are looking forward to your return again soon.
Surely we are happy to render equally warm and personalized service
to your family memeber and your friends.

Your well being and enjoyable experience is our motto and we will make
our utmost to make your stay an unforgetable one.

Many thanks and all the best!

Kim Anh
Front Office
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Singapore, Singapore
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 11 July 2014

I stayed at Cinnamon hotel for 3 nights and had an absolutely great experience. The room was very nice and visually pleasing. Everything was cleaned and very well maintained. The room was great but the staff was AMAZING! I got the feeling they were truly concerned with my stay and they showed it everytime I came into contact with them. I gave them short notice on two tours and they easily set them up. I honestly have never had such a nice experience in a hotel. I guaruntee that if you stay at the Cinnamon hotel, you will not regret it!

Oh, if you can, request an upper floor. I was on the second floor close to the street and the street noise came through a bit. Still had no problem sleeping though. Saigon nights can be quite fun.

Room Tip: Request upper floor rooms, facing away from the street.
See more room tips
  • Stayed July 2014, travelled solo
    • Value
    • Sleep Quality
    • Service
Helpful?
1 Thank Gauge16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Dzung N, Front Office Manager at Cinnamon Hotel Saigon, responded to this review, 15 July 2014
Dear Gauge;

Many thanks for your comments.
It 's our pleasure to play host to your stay at Cinnamon Hotel.
We are really pleased to know that you enjoyed it and the trip to Vietnam
's a success .

Certainly you 've been to other destinations in Vietnam
and enjoyed the beauty, scenery and local history with ample
opportunity to sample local food. Vietnam has the variety and each region
has its own interesting things to see and to do. People in Vietnam
are friendly and no doubt you had a lot of pleasant encounters through
the length of your trip.

We trust you had taken many photos and surely brought home lovely souvenirs
that could cherry and enrich your memories several years to come.

It's our honor to welcome you back again in the time ahead and
your family, your friends are warmly and openly invited with our dedicated team,
attention to details and friendly services of young and enthusiast team who go
far beyond the call of duty to make your stay an enriching experience.

With warm regards,
Kim Anh
Front Office
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Cinnamon Hotel Saigon

Property: Cinnamon Hotel Saigon
Address: 74 Le Thi Rieng str | D1, Ho Chi Minh City 084, Vietnam
Region: Vietnam > Ho Chi Minh City
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #11 of 458 Hotels in Ho Chi Minh City
Price Range (Based on Average Rates): £
Hotel Class:2 star — Cinnamon Hotel Saigon 2*
Number of rooms: 10
Official Description (provided by the hotel):
Go organic, stay at the Cinnamon Hotel!Cinnamon Hotel Saigon is centrally located in Ho Chi Min city, Vietnam at the corner of Ly Tu Trong, Lelai and Le Thi Rieng str, just a few feet away to Ben Thanh Market and few minutes away to Taodan botanic garden. Situated, as we are, in the heart of Saigon and just off Congly square, the Cinnamon Hotel Saigon is the idea hotel to stay whether you are on leisure or business trip to Vietnam. ... more   less 
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